Can anyone recommend a book that would explore how consumer research can be used to increase the value and the use of your customer database? I not looking for a standard MR or CRM book I am kinda looking a combination of both deciplines.
I am a PMP with 10+ years experience in implementation oriented projects (rollouts, user moves, infrastructure, NetOps, etc.) for internal clients. I want to transition to business oriented projects (SAP, PeopleSoft, SOX, SW development, etc.) for external clients. I am fully familiar with PMI...
I'm working in a project of CRM in a company of services and I would like to know where I can obtain data on how it is the handling of materials and stock between CRM and MM, particularly in installed bases.
I currently work as a data analyst creating reports within an access environment, and in addition have Oracle SQL and Business objects reporting skills. However I am keen to change my career path towards becoming a data architect, and would like to know what training courses to take in order to...
i have one another question how one user from private network ip address 192.168.0.xx subnet mask 255.255.255.0 gateway ip 192.168.0.100 it can not ping the ip 192.168.1.xx subnet mask 255.255.255.0 (i know it is not in same network) its fine. but how it can ping any globle ip like yahoo.com ,...
i have one another question how one user from private network ip address 192.168.0.xx subnet mask 255.255.255.0 gateway ip 192.168.0.100 it can not ping the ip 192.168.1.xx subnet mask 255.255.255.0 (i know it is not in same network) it fine. but how it can ping any globle ip like yahoo.com ,...
i have one another question how one user from private network ip address 192.168.0.xx subnet mask 255.255.255.0 gateway ip 192.168.0.100 it can not ping the ip 192.168.1.xx subnet mask 255.255.255.0 (i know it is not in same network) it fine. but how it can ping any globle ip like yahoo.com ,...
Hi, I am currently using Oracle 10g. I am trying to develop a calendar function. Is there anyway that Oracle can automatically trigger a procedure based on a data field in a table? For example when the date field matches today's date.
My notebook(40gb HDD, 256mb RAM)with win xp home edition has become dramatically slow in last 1-2 months. It takes more than 5 minutes to boot even after I removed everything from startup group using msconfig. The initial screen (win XP home) stays atleast 2-3minutes. How can I manage this? Is...
I work at a large, urban university. We are looking to upgrade our whole IT infrastructure. We hired a consultant group and they feel it will take a quarter of a billion dollars to accomplish it. I want to find cheap, faster, better ways to upgrade. Also, I want to serve students, faculty and...
1) How to load a User defined hierarchy from CRM to BW without using a flat file? Hierarchy is already created in CRM we are not able to create the datasource for this hierarchy in CRM. 2) In SAP R3 we have a transaction BW10 which is used for creating datasource for custom defined...
Good day, we are using windows2000 smallbusiness server in our organisation with Exchange,Dns and Isa server configured. 1. I want to monitor the internet usage by the users. 2. I want to take a report on monthly or daily basis how much mb/gb utilised By Each User. Thanks for u'r reply in advance.
I have had a great help in my new role as BA for Call Center environment (IVR) from Techrepublic so far. One more thing, I am still struggling with the terms, such as Persona, GSL, SLM and Disambiguation. If some one knows about these terms particularly about persona, please let me know. Regards, ...
Data analysis, Customer relationship management applications, Call Centers
is any one trying to do that ? i have heard that it's a big hasle. i will be trying to do that shortly in the next couple of days or next week. can any one tell me about the basic steps and permissions or user groups i need to set up ? i am working on Windows XP Professional. Kaushal
I am new to Business Analyst role for Call Center and have a tough boss. She has assigned me to develop business requirements all alone on the CTI/IVR project for a telecom organization (our client). Unfortunately I don't even know how to start. Neither any helping material is available in our...
we've noticed on multiple servers that we have multiple instances of amqzxm0.exe, amqzllp0.exe, amqzlaa0.exe, amqzfuma.exe, amqxssvn.exe, amqrrmfa.exe, amqpcsea.exe, amqhasmn.exe and amqmtbrn.exe running in task manager. we run MQ Series version 5.2 on a windows 2000 server and while it doesn't...
I am looking for document templates related to Project Management, Business Analysis and Quality Assurance. Please help and this is purely for learning purpose as I am new to the North American industry. You can take out all the confidential information. naveed@convermation.com
Hi, We're converting some old master files in to new format files. These master files have around 58 million records each. We wrote COBOL programs to convert the format and write to the new files. In order to speed up the process we are splitting the each master file into 20 parts(i.e., 20 files...
We are currently building a datawarehouse and will need to engage the customers in order to successfully specify the datamarts, a search functionality, etc. All of the technicalities are scoped and being put in place. The question hence directs itself to successfully engaging the customer base,...
I am conducting searches for consultants in ERP Financial, Distribution, Pharma, Travel/Entertainment, Transportation industries, CRM, SAP, Oracle, PeopleSoft, analysts, business developers, architects, data warehousing and data mining consultants. Can be based anywhere in the US. Please contact me...
Microsoft Windows, Data analysis, Data warehousing applications


