Customer service Questions

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Open IT Forum: IT’s role in customer service
One of ITKnowledgeExchange’s bloggers is working on a series about customer service in the enterprise, and how it can be improved. From the IT side, do you have any experiences or suggestions for improving how companies do customer service? We’ll take horror stories as well! Help a fellow IT Knowledge Exchanger out and we’ll give [...]

Answer Question   |  March 5, 2013  1:08 PM
AS/400, Business Intelligence, Channel, CIO, CRM, Customer service, Database, DataCenter, Development, Exchange, IT project management, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Open IT Forum, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
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