Customer Relationship Management Applications

Stop Error (C000021a)

I am receiving this stop error(C000021a) "windows logon process system process terminated unexpectedly" with win 2000 server. Safe mode and Last Known Good Conf. works fine. Is there any solution without reformating the HDD? I have ERD with me. Will that help me? Any advise on this would be...

Conversion of de-duplicated Customer Numbers due to source system change

We have a Data Warehouse which de-duplicates Customers from 3 operational systems to enable more accurate customer reporting, data mining & CRM activities. We have several month-end snapshots history. Our organisation is building a new Operation Data Store which will now take over the de-dupe &...

Linux based CRM systems

I know several companies are working on Linux based CRM systems, but are there any commercial grade complete CRM products available on the market today (March 2005)? Thanks

PMP transitioning from tech oriented projects to business oriented projects

I am a PMP with 10+ years experience in implementation oriented projects (rollouts, user moves, infrastructure, NetOps, etc.) for internal clients. I want to transition to business oriented projects (SAP, PeopleSoft, SOX, SW development, etc.) for external clients. I am fully familiar with PMI...

@dblookup command to populate multiple fields in Lotus Domino database

Hi, Does anyone know how to use the @dblookup command to populate multiple fields in Lotus Domino database. I can use it for one field now using a pop up dialog list. [Use View dialog for Choices, Choose Database & View & Column] Thanks in advance. A

Monitor Internet Bandwidth

Good day, we are using windows2000 smallbusiness server in our organisation with Exchange,Dns and Isa server configured. 1. I want to monitor the internet usage by the users. 2. I want to take a report on monthly or daily basis how much mb/gb utilised By Each User. Thanks for u'r reply in advance.

Voice Reognition help

I have had a great help in my new role as BA for Call Center environment (IVR) from Techrepublic so far. One more thing, I am still struggling with the terms, such as Persona, GSL, SLM and Disambiguation. If some one knows about these terms particularly about persona, please let me know. Regards, ...

Opportunities are going from CRM Mobile to CRM online but not vice versa, have any suggestions

Opportunities are going from CRM Mobile to CRM online but not vice versa, have any suggestions

data warehousing and dimensional modelling

is there any way to conclude if any particular schema (star,snow flake or any other) is most suitable for an industry type (pharma,manufacturing,retail, etc) irrespective of the paltform on which the data warehouse will be developed. Is there any book which dicusses this in depth or some online...