1
  • Applying metrics to customer data

    How can metrics like customer satisfaction, retention rate and net promoter score help identify customers in terms of customer retention?

    padita10 pointsBadges:
  • What tools are the best for sophisticated customer analysis?

    I mean not just visualisation but some sophisticated features like segmentation, churn, basket analysis or something even more complicated? I can write R script and do everything by myself but if there are any ready-made service (preferably online) for these tasks?

    AlexaSnow5 pointsBadges:
1

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Thanks! We'll email you when relevant content is added and updated.

Following