• ACT By SAGE Client Notes

    I was wondering if anyone had a solution for me to export ACT's Client notes out to a CSV so I can load them into our new database. I have found the Notes Report but can only export to a txt file with no commas. When opening the txt as a CSV Excel gets everything completely messed up. The txt file...

    RamseyB2,115 pointsBadges:
  • Free IT Book: Why New Systems Fail

    This week's free IT book is Phil Simon's insider's guide to successful IT projects, Why New Systems Fail. From the back of the book, "Organizations often lack the necessary framework to minimize the chance of system failure before, during, and after beginning IT projects." Get the know-how you need...

    MelanieYarbrough6,345 pointsBadges:
  • Free IT Book: Securing SQL Server by Mrdenny!

    This week's free IT book is especially exciting because it was written by Denny Cherry, who you may know better as mrdenny. He's always providing quality and thoughtful answers, and we're excited to share a whole compilation of his knowledge in Securing SQL Server: Protecting Your Database from...

    MelanieYarbrough6,345 pointsBadges:
  • Active Dir. Web Based Password Reset Tool?

    We run a native 2003 Active Directory. We have many remote users who have an AD account (without an Exchange account). Quite often we get emailed from users who are requesting password resets, or account unlocks (since we have a 5-try account lockout policy in effect on the domain). Obviously,...

    GregNottage0 pointsBadges:
  • easy crm software

    Located in Ulaanbaatar, Mongolia, I am setting up a company that provides short, practical business courses. I am currently writing a CRM course, and got stuck when it comes to the software... I can't find CRM-software that: - has build-in queries that provide market segmentation, trends and other...

    Matijs5 pointsBadges:
  • Compressing Old Files

    Hello, I would like to know the option(Compressing Old Files) which comes up during disk cleanup in win XP and win 2000. Is it good or bad? I mean, If I do the compression regularly will that effect my system/files in a long run? Is it same to that option (compress drive to save space) in disk...

    BinooDas123410 pointsBadges:
  • Free Chapter – The evolution of Microsoft Dynamics CRM 4.0

    Another free chapter download is available on the IT Bookworm Blog. Written by: Marc J. Wolenik and Damian Sinay Book: Microsoft Dynamics CRM 4.0 Unleashed Overview: "Microsoft Dynamics CRM 4.0 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, and...

    BrentSheets6,925 pointsBadges:
  • Siebel crm

    what is siebel crm and what is sap crm?plz tell me the difference. i am a b.tech graduate.now i want to start my career in crm.from which stage i have to learn sap? what is the future of crm?is there any requirement in the market now? plz tell me.i am in confusion .i am unable to decide from where...

    Naveen121725 pointsBadges:
  • Seat utilization and manpower requirment formula for call centers

    Seat utilization and manpower requirment formula for call centers specialy for domestic call centers.

    S1215 pointsBadges:
  • Open IT Forum: What cloud concern do you need addressed?

    Will all of the buzz surrounding the cloud - no doubt amplified by Vivek Kundra's push to the cloud - are you feeling left out at all? I recently spoke to an operations manager who feels that SMBs are excluded from the discussion because of fewer resources. What information would you like to know...

    MelanieYarbrough6,345 pointsBadges:
  • Is there a free ready to use customer support software along with community collaboration?

    I am, head of the IT department of a non-profit organization with around 75 employees. Our services are growing rapidly and we are in need of a customer support software which would not need customization to suit our needs. The reason being we don't wish to hire analysts or buy servers. As we are...

    Eva5 pointsBadges:
  • What software and services do you trust to the cloud?

    What software you trust to outource to a cloud computing platform, and what software/services you would rather keep in house? Would you let Google or another provider host your e-mail? Is your sales team on SalesForce? Do you have some guidelines on when you'll look to cloud hosted software vs....

    Michael Morisy8,323 pointsBadges:
  • What are the most suitable CRM solutions for small business?

    I am running a small company and before some time I realised that I need CRM software to make everything much easier (this is the first time I am a company owner, so everything is really new to me). I did some research and found the leaders on the market - Sugar CRM, Sales Force, Microsoft and so...

    Outrider5 pointsBadges:
  • Free IT Book: Governing Shared Services On-Premise and in the Cloud

    This week's free IT book is from Prentice Hall: SOA Governance: Governing Shared Services On-Premise and in the Cloud. From the publishers: "[This book] is the result of a multi-year project to collect proven industry practices for establishing IT governance controls specific to the adoption of SOA...

    MelanieYarbrough6,345 pointsBadges:
  • Slow boot-up in win xp home edition

    My notebook(40gb HDD, 256mb RAM)with win xp home edition has become dramatically slow in last 1-2 months. It takes more than 5 minutes to boot even after I removed everything from startup group using msconfig. The initial screen (win XP home) stays atleast 2-3minutes. How can I manage this? Is...

    BinooDas123410 pointsBadges:
  • Sponsor Post: Live Expert Chat 6/1: Drive Your Business Forward with SharePoint 2010

    Join us for the next Microsoft Live Chat on Tuesday, June 1 at 11 am ET. SharePoint 2010 allows your company to quickly respond to changing business needs. Your people can share ideas and expertise, create custom solutions for specific needs and find the right business information to drive your...

    EmNichs3,250 pointsBadges:
  • Survey Automatically attaching to a new Opportunity in SAP CRM Web UI

    When I create a new Opportunity in Web UI, and click on Assessments, this particular survey template, is already present there. What settings I need to do exactly, so that it does not comes there automatically? I have already checked the determination rule for the questionnaire under: Sales...

    Sapcrm035 pointsBadges:
  • Free IT Book: The RAILS 3 Way

    It's been called "The Bible for Ruby on Rails Application Development." To get your copy of the book that "strips complexity from the development process," answer one of five questions and post the link to your answer in the discussion section below. Recovering Oracle 10g Express data SQL 2000...

    MelanieYarbrough6,345 pointsBadges:
  • Open IT Forum: What’s high on your priority list for 2011?

    We're a good month and a half into the year, and we wanted to know what's at the top of your priority list. Does your company want to deploy at least one new application to the cloud or improve holes in your cloud security? Are you learning a new development language to keep up with the evolving...

    MelanieYarbrough6,345 pointsBadges:
  • Saratoga Systems iAvenue CRM

    My client is using iAvenue CRM Application provided by Saratoga systems. I want to know how is iAvenue different from other CRMs?

    Makhija5 pointsBadges:

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