• Tech Support: Horror Stories from the Trenches

    Going into the IT field, we all had to start somewhere. Helping out at school on the website, fixing a friends computer, joining the schools computer club, but that was before you graduated to the job field. You now have your A+ and you have just been hired as a member of the help desk and you are...

    Harisheldon5,530 pointsBadges:
  • SRM VRM OVF depolyment problem…

    I am trying to install and configure SRM in our environment. I have succesfully installed SRM on both sites and have made the connection between the two sites. However, when I try to use the wizard to deploy the VRM Server OVF template, I get an error: "This OVF package uses features that are not...

    zotamus5 pointsBadges:
  • Open IT Forum: What are you expecting to learn at Dreamforce 2012?

    As Salesforce.com's Dreamforce 2012 opens up this week, it's expected the conference will focus on cloud marketing and sales issues. Who's attending the conference? What do you expect to learn?

    Michael Tidmarsh28,540 pointsBadges:
  • Live expert chat on SaaS subscription and billing w/ Aria Systems, August 14

    We're hosting a live chat with experts from Aria Systems on Tuesday, August 14 at 2 p.m. ET. Register now to learn about SaaS subscription and billing and to choose the recurring revenue model that's right for your organization.

    Ben Rubenstein5,170 pointsBadges:
  • use of social media as customer service channel

    Do you know any utility company using social media as customer service channel?

    Belotte5 pointsBadges:
  • Cisco Web Dialer – Pass Variable

    My company calls on behalf of Associations. we have a vendor that we purchased a number to place against each Association. This number is given to us to store in our CRM. Then we provide the Caller ID name we want to show up on the customer's end to the vendor who then stores all of the numbers in...

    webb39945 pointsBadges:
  • Removing user

    How do I remove a user someone\'s from Salesforce?

    Jamiej80 pointsBadges:
  • vpn through s-box firewall of checkpoint

    i'm try to create a vpn from the internet to my "small buisness server 2003" that act as vpn server without any luck, if i try to connect to my server from the internal network it's work just fine, iv'e mapped the correct ports according to the microsoft article that say to forward port 1723 and 47...

    Drorbenyosef5 pointsBadges:
  • Developing an antivirus (efficient):for Windows:Using VC++

    I am working on a Project for making an antivirus.I have 2 other project parteners. But we don't have an guidance on how to develop the antivirus.Plz give me any relevent Information on this subject.(like components of AV,Algorithms(efficient),methods,general detection & removal of virus).(Also...

    4238830 pointsBadges:
  • Developing an antivirus (efficient):for Windows:Using VC++-2

    I am working on a Project for making an antivirus.I have 2 other project parteners. But we don't have an guidance on how to develop the antivirus.Plz give me any relevent Information on this subject.(like components of AV,Algorithms(efficient),methods,general dection & removal of virus).(Also...

    4238830 pointsBadges:
  • Internet Explorer vs. Firefox

    Hello, I'm the Assistant Editor on SearchWindowsSecurity.com. I'm looking to start a discussion about what browser people are using and why. Also, is anyone considering switching from IE to Firefox, or are your plans to stay with IE? Here's some food for thought... As of Feb. 2005, an estimated 35...

    LMullen0 pointsBadges:
  • CRM?

    Hi Guys I'm looking at CRM systems now. I don't want to have a bespoke one made. I want a out of the box which i can customize. I've looked in to Salesforce and by god that costs a lot. I've checked dynamics and that seems to be pretty affordable. What does everyone think, oh and i am not having...

    brownbread5 pointsBadges:
  • Problem opening file in Winzip

    My user got several winzip files (uploaded from public for copyright registration into Siebel). They could not be opened in Siebel; I found the zip files on the servers and copied them on the desktop. I verified that they are WinZip files by finding PK characters on the file header. If i do a left...

    mikidc470 pointsBadges:
  • New member contest: ASK, Answer and Win a $50 Amazon gift card

    As 2008 winds to a close, IT Knowledge Exchange has one more fun contest to end the year. From today until December 23rd, you can enter to win one of ten $50 (US) Amazon.com gift cards. There are two things, however, that you must do in order to enter: 1. Ask 2 questions 2. Answer 2 questions...

    ITKE342,195 pointsBadges:
  • Custom Entity not accessible to Specific Security Role in Microsoft CRM 4.0

    Hi, I have created a custom entity in CRM 4.0. As per my business requirement it is required to give access to this custom entity to some Specific users which are not using other entities of CRM. I created a new security role and enable a user based access to custom entity. then I assign the role...

    Anigam5 pointsBadges:
  • Soon you can redeem knowledge points for Amazon.com gift cards

    Yes we are coming up knowledge points and will be announcing the ability to redeem all the points you have earned thru december this year for amazon.com gift cards. Next week we will be sending out an email with all the details but it should be fun to see who ends up asking and answering to beef up...

    ITKE342,195 pointsBadges:
  • Email Validation Software

    We do a lot of bulk email blasts to our Students, in which we get a high percentage of bounced emails. We are looking into purchasing an Email Validation package and was wondering if anyone can recommend a decent package that would either run on the i5 (AS/400) or that can interface (via ODBC,...

    I5NEPA0 pointsBadges:
  • call center looking for campaigns

    WE have a call center based in mauritius and we cant find campaigns to work with .. how do i go about this and make my call center successful?????

    Soniasub20 pointsBadges:
  • Cluttered view of Lotus Notes Message screen when draft opened for editing

    Hi, I am doing customization of Lotus Notes client to accumulate CRM related functionality. I have added one Hotspot button on Message scrren so that user can invoke CRM functions while composing mail/editing/replying etc. Hotspot button is to be displayed above TO, CC boxes and below advanced Mail...

    YogR20 pointsBadges:
  • Free IT Book: Demystifying the Virtual Desktop

    Interested in desktop virtualization? This week's free IT book is just what you need. Michael Fox's Demystifying the Virtual Desktop Starting with Desktop Virtualization is a quick read that breaks down the business and technical complexities of virtual desktops. Simply answer one of five questions...

    ITKE342,195 pointsBadges:

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