• Implementing a CRM system in a supermarket

    How do I implement a CRM system in a supermarket?

    katogo10 pointsBadges:
  • Accessing the call center

    I have an Avaya 180 telephone. When I try to enter the system, the letter R comes up and I get a dial tone.

    wthiah5 pointsBadges:
  • Does your company invest in social media analytics?

    A buzz is stirring through enterprises as they decide whether to use social media analytics. While it provides a lower-cost alternative with instantaneous feedback on different data services, many businesses are wondering if this is the right time to jump on the bandwagon. Does your company invest...

    Michael Tidmarsh30,660 pointsBadges:
  • Open IT Forum: IT’s role in customer service

    One of ITKnowledgeExchange's bloggers is working on a series about customer service in the enterprise, and how it can be improved. From the IT side, do you have any experiences or suggestions for improving how companies do customer service? We'll take horror stories as well! Help a fellow IT...

    MelanieYarbrough6,345 pointsBadges:
  • Have you embraced Enterprise Social Media?

    Some companies that have embraced enterprise social media are seeing great returns from their crowdsourcing efforts.  Has your business jumped on the bandwagon?  If not, what business issues are standing in the way?

    Chris Leonard4,300 pointsBadges:
  • Will HP be able to bounce back?

    During HP's Global Partner Conference last week, several attendees said they need to see the company close deals faster and bring in more revenue for their businesses. While HP has struggled the past few years, partners have been told the roadmap to recovery includes making investments in internal...

    Michael Tidmarsh30,660 pointsBadges:
  • TNA

    What are the TNA needs for CRM?

    041810 pointsBadges:
  • CRM Sales

    How to add price list in opportunity workflow?

    CRMcloud5 pointsBadges:
  • VoIP phone and AS/400 contact management

    We have a legacy green screen AP for maintaining contact names and phone numbers. It works well for our sales staff so we do not want to replace. I would like to be able to take the contact phone number and shoot it to our phone, which is a Polycom ip 335 and have that number dialed without...

    NLESIT10 pointsBadges:
  • CRM and Communication Platform

    How important is having Unified communication platform integrated within CRM?

    Corelynx30 pointsBadges:
  • Tech Support: Horror Stories from the Trenches

    Going into the IT field, we all had to start somewhere. Helping out at school on the website, fixing a friends computer, joining the schools computer club, but that was before you graduated to the job field. You now have your A+ and you have just been hired as a member of the help desk and you are...

    Harisheldon5,660 pointsBadges:
  • SRM VRM OVF depolyment problem…

    I am trying to install and configure SRM in our environment. I have succesfully installed SRM on both sites and have made the connection between the two sites. However, when I try to use the wizard to deploy the VRM Server OVF template, I get an error: "This OVF package uses features that are not...

    zotamus5 pointsBadges:
  • Open IT Forum: What are you expecting to learn at Dreamforce 2012?

    As Salesforce.com's Dreamforce 2012 opens up this week, it's expected the conference will focus on cloud marketing and sales issues. Who's attending the conference? What do you expect to learn?

    Michael Tidmarsh30,660 pointsBadges:
  • Live expert chat on SaaS subscription and billing w/ Aria Systems, August 14

    We're hosting a live chat with experts from Aria Systems on Tuesday, August 14 at 2 p.m. ET. Register now to learn about SaaS subscription and billing and to choose the recurring revenue model that's right for your organization.

    Ben Rubenstein6,065 pointsBadges:
  • use of social media as customer service channel

    Do you know any utility company using social media as customer service channel?

    Belotte5 pointsBadges:
  • Removing user

    How do I remove a user someone\'s from Salesforce?

    Jamiej80 pointsBadges:
  • vpn through s-box firewall of checkpoint

    i'm try to create a vpn from the internet to my "small buisness server 2003" that act as vpn server without any luck, if i try to connect to my server from the internal network it's work just fine, iv'e mapped the correct ports according to the microsoft article that say to forward port 1723 and 47...

    Drorbenyosef5 pointsBadges:
  • Developing an antivirus (efficient):for Windows:Using VC++

    I am working on a Project for making an antivirus.I have 2 other project parteners. But we don't have an guidance on how to develop the antivirus.Plz give me any relevent Information on this subject.(like components of AV,Algorithms(efficient),methods,general detection & removal of virus).(Also...

    4238830 pointsBadges:
  • Developing an antivirus (efficient):for Windows:Using VC++-2

    I am working on a Project for making an antivirus.I have 2 other project parteners. But we don't have an guidance on how to develop the antivirus.Plz give me any relevent Information on this subject.(like components of AV,Algorithms(efficient),methods,general dection & removal of virus).(Also...

    4238830 pointsBadges:
  • Internet Explorer vs. Firefox

    Hello, I'm the Assistant Editor on SearchWindowsSecurity.com. I'm looking to start a discussion about what browser people are using and why. Also, is anyone considering switching from IE to Firefox, or are your plans to stay with IE? Here's some food for thought... As of Feb. 2005, an estimated 35...

    LMullen0 pointsBadges:

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