• Help me choose between Siebel and Salesforce.com

    I am attempting to choose between hosted Siebel & Salesforce.com: Specifically, Lead Import, Campaign Management, and Google Adwords. A matrix of pros and cons would be most helpful. Thank you.

    CRM Ask the Expert250 pointsBadges:
  • CRM Sales

    How to add price list in opportunity workflow?

    CRMcloud5 pointsBadges:
  • VoIP phone and AS/400 contact management

    We have a legacy green screen AP for maintaining contact names and phone numbers. It works well for our sales staff so we do not want to replace. I would like to be able to take the contact phone number and shoot it to our phone, which is a Polycom ip 335 and have that number dialed without...

    NLESIT10 pointsBadges:
  • CRM and Communication Platform

    How important is having Unified communication platform integrated within CRM?

    Corelynx30 pointsBadges:
  • Tech Support: Horror Stories from the Trenches

    Going into the IT field, we all had to start somewhere. Helping out at school on the website, fixing a friends computer, joining the schools computer club, but that was before you graduated to the job field. You now have your A+ and you have just been hired as a member of the help desk and you are...

    Harisheldon5,660 pointsBadges:
  • SRM VRM OVF depolyment problem…

    I am trying to install and configure SRM in our environment. I have succesfully installed SRM on both sites and have made the connection between the two sites. However, when I try to use the wizard to deploy the VRM Server OVF template, I get an error: "This OVF package uses features that are not...

    zotamus5 pointsBadges:
  • Open IT Forum: What are you expecting to learn at Dreamforce 2012?

    As Salesforce.com's Dreamforce 2012 opens up this week, it's expected the conference will focus on cloud marketing and sales issues. Who's attending the conference? What do you expect to learn?

    Michael Tidmarsh29,900 pointsBadges:
  • Live expert chat on SaaS subscription and billing w/ Aria Systems, August 14

    We're hosting a live chat with experts from Aria Systems on Tuesday, August 14 at 2 p.m. ET. Register now to learn about SaaS subscription and billing and to choose the recurring revenue model that's right for your organization.

    Ben Rubenstein5,815 pointsBadges:
  • use of social media as customer service channel

    Do you know any utility company using social media as customer service channel?

    Belotte5 pointsBadges:
  • Cisco Web Dialer – Pass Variable

    My company calls on behalf of Associations. we have a vendor that we purchased a number to place against each Association. This number is given to us to store in our CRM. Then we provide the Caller ID name we want to show up on the customer's end to the vendor who then stores all of the numbers in...

    webb39945 pointsBadges:
  • Removing user

    How do I remove a user someone\'s from Salesforce?

    Jamiej80 pointsBadges:
  • vpn through s-box firewall of checkpoint

    i'm try to create a vpn from the internet to my "small buisness server 2003" that act as vpn server without any luck, if i try to connect to my server from the internal network it's work just fine, iv'e mapped the correct ports according to the microsoft article that say to forward port 1723 and 47...

    Drorbenyosef5 pointsBadges:
  • Developing an antivirus (efficient):for Windows:Using VC++

    I am working on a Project for making an antivirus.I have 2 other project parteners. But we don't have an guidance on how to develop the antivirus.Plz give me any relevent Information on this subject.(like components of AV,Algorithms(efficient),methods,general detection & removal of virus).(Also...

    4238830 pointsBadges:
  • Developing an antivirus (efficient):for Windows:Using VC++-2

    I am working on a Project for making an antivirus.I have 2 other project parteners. But we don't have an guidance on how to develop the antivirus.Plz give me any relevent Information on this subject.(like components of AV,Algorithms(efficient),methods,general dection & removal of virus).(Also...

    4238830 pointsBadges:
  • Internet Explorer vs. Firefox

    Hello, I'm the Assistant Editor on SearchWindowsSecurity.com. I'm looking to start a discussion about what browser people are using and why. Also, is anyone considering switching from IE to Firefox, or are your plans to stay with IE? Here's some food for thought... As of Feb. 2005, an estimated 35...

    LMullen0 pointsBadges:
  • CRM?

    Hi Guys I'm looking at CRM systems now. I don't want to have a bespoke one made. I want a out of the box which i can customize. I've looked in to Salesforce and by god that costs a lot. I've checked dynamics and that seems to be pretty affordable. What does everyone think, oh and i am not having...

    brownbread5 pointsBadges:
  • Problem opening file in Winzip

    My user got several winzip files (uploaded from public for copyright registration into Siebel). They could not be opened in Siebel; I found the zip files on the servers and copied them on the desktop. I verified that they are WinZip files by finding PK characters on the file header. If i do a left...

    mikidc470 pointsBadges:
  • New member contest: ASK, Answer and Win a $50 Amazon gift card

    As 2008 winds to a close, IT Knowledge Exchange has one more fun contest to end the year. From today until December 23rd, you can enter to win one of ten $50 (US) Amazon.com gift cards. There are two things, however, that you must do in order to enter: 1. Ask 2 questions 2. Answer 2 questions...

    ITKE345,315 pointsBadges:
  • Custom Entity not accessible to Specific Security Role in Microsoft CRM 4.0

    Hi, I have created a custom entity in CRM 4.0. As per my business requirement it is required to give access to this custom entity to some Specific users which are not using other entities of CRM. I created a new security role and enable a user based access to custom entity. then I assign the role...

    Anigam5 pointsBadges:
  • Soon you can redeem knowledge points for Amazon.com gift cards

    Yes we are coming up knowledge points and will be announcing the ability to redeem all the points you have earned thru december this year for amazon.com gift cards. Next week we will be sending out an email with all the details but it should be fun to see who ends up asking and answering to beef up...

    ITKE345,315 pointsBadges:

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