Speeding up Saleslogix on a server with a lot of memory.

How can we speed up a Saleslogix server running on a windows 2003 server? The reports take forever to run and lookups take even longer. The system has 32gb of memory.



Answer Question   |  June 28, 2012  12:14 AM
SalesLogix, Windows, Windows Server 2003, Windows Server 2003 performance
asked by:
9,815 pts.

Contest Bounty: Earn 500 knowledge points!

You could earn 500 knowledge points for sharing your story. Simply read this blog post and then share your story of survival. If we publish your story, we will first ask permission and compensate you with 500 knowledge points to go toward our current IT Knowledge Exchange contest . Good luck!



Answer Question   |  June 28, 2012  12:12 AM
AS/400, Business Intelligence, Channel, CIO, Contests, CRM, Database, DataCenter, Development, Exchange, ITKE, ITKE Community, Knowledge Point Bounty, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
asked by:
6,315 pts.

Alcatel-Lucent Live Chat Thursday 4/7 at 10am EDT (Sponsored)

On April 7 at 10am EDT, attend our Live Chat with Alcatel-Lucent to discuss real-world examples of service providers implementing transformation projects to become more innovative, competitive, simpler, faster and more efficient; while improving customer quality of experience and laying a solid foundation for the future. Learn more on the live chat page.



Answer Question   |  June 28, 2012  12:11 AM
Alcatel-Lucent, CRM, ITKE Community, Live Chat, Networking, Security, Telecom
asked by:
16,755 pts.

Copy data from client to client

How to copy data (material master data) from client to client in SAP



Answer Question   |  June 28, 2012  12:10 AM
Client management, SAP, SAP Client
asked by:
10 pts.

MAC Address reference in asp environment

Dear All, Please advise how to instruct system – asp environment – to identify/verify Server MAC address when communicating from Client work station.



Answer Question   |  June 28, 2012  12:10 AM
ASP, Client management, MAC address, MAC address authentication
asked by:
10 pts.

Need advice on Lead Generation program

I was hired by a company as an Inside Sales Manager. My role is to “find and develop leads” for the outside sales force. We are using ZoomInfo as our Lead Generator Tool and Salesforce for Lead Tracking. I have to develop a “Lead Generation Program” for management. Can someone define this type of program.…



Answer Question   |  June 28, 2012  12:10 AM
CRM, Lead generation, Lead tracking, Salesforce, ZoomInfo
asked by:
250 pts.

Telecom services available for diverting numbers?

The company I work for has offices in a mid western state and on the west coast.  Right now our phone system will forward calls ot only one number.  Currently we have it going to our external switchboard but when that closes at 5:30PM EST the phones switch back to the main home office number.  Anyone trying to…



Answer Question   |  June 28, 2012  12:04 AM
Call Center management, Call center services, Call Forwarding, Call forwarding services, Telecom Software, Telecommunications
asked by:
10 pts.

What is Answer Rate and AHT for Data call centers?

What is industry benchmark for Average Handling Time and Answer Rate on Data services call centres (like Mweb and MTN Business Solutions)?



Answer Question   |  June 28, 2012  12:04 AM
Call Center, Call center agents, Call Center management, Call center services
asked by:
5 pts.

What are various offerings of SAP CRM and Siebel CRM for the banking Industry?

What are various offerings of SAP CRM and Siebel CRM for the banking Industry and which are the top contenders?



Answer Question   |  June 28, 2012  12:00 AM
Banking industry, CRM, SAP CRM, Siebel
asked by:
250 pts.

What are various offerings of SAP CRM and Siebel CRM for the banking Industry?

What are various offerings of SAP CRM and Siebel CRM for the banking Industry and which are the top contenders?



Answer Question   |  June 28, 2012  12:00 AM
Banking industry, CRM, SAP CRM, Siebel
asked by:
250 pts.

Custom repository file in Siebel

Hello Experts, Iam pretty new to siebel iam using siebel essentials to get familiar with siebel i had done database extract and after that iam creating a custom repository file for abc but when i click abc it gives error as “unable to load configuration file ‘D:Sea77WEBCL1~1binENUabc.cfg” plz help me solving this problem Thanks junu



Answer Question   |  June 27, 2012  11:59 PM
Siebel, Siebel 7.x, Siebel Essentials
asked by:
5 pts.

save a siebel answers report

I would like to make a small change on a siebel answers report, and put it into a software tracking system (like PVCS tracker), but I don’t want to save the entire repository. Howwould I do this? thanks



Answer Question   |  June 27, 2012  11:59 PM
PVCS Tracker, Siebel, Siebel Answers Report
asked by:
5 pts.

How to run Siebel service from external C# application?

how to run siebel service from external c# application



Answer Question   |  June 27, 2012  11:59 PM
C#, CRM services, Siebel
asked by:
5 pts.

Calculating concurrent users based on active members in DB

Hi: We are in the process of implementing the customer portal for our CRM system (Oracle Siebel). Need to know how to estimate the number of concurrent users based on the active members in the database. Currently we have about 1 million active members in the database with 40% email address penetration. Based on this…



Answer Question   |  June 27, 2012  11:59 PM
Oracle Database, Oracle Siebel, Siebel
asked by:
5 pts.

Help with Microsoft CRM and Quick Campaign creation feature

Is there any way to use the Quick Campaign creation feature to send a bulk email? Rather than having to execute each individual task created, I mean… Right now, if I create a QC to email 100 people, I have to go into each activity and hit “send”. Kinda time consuming… Thoughts? Or, perhaps I…



Answer Question   |  June 27, 2012  11:58 PM
CRM, CRM software, Marketing campaign management, Microsoft CRM
asked by:
250 pts.

Help with Microsoft CRM and Quick Campaign creation feature

Is there any way to use the Quick Campaign creation feature to send a bulk email? Rather than having to execute each individual task created, I mean… Right now, if I create a QC to email 100 people, I have to go into each activity and hit “send”. Kinda time consuming… Thoughts? Or, perhaps I…



Answer Question   |  June 27, 2012  11:58 PM
CRM, CRM software, Marketing campaign management, Microsoft CRM
asked by:
250 pts.

Need some help with Microsoft Dynamics CRM

I’m trying to use the service calendar in CRM 4.0 but find it is not providing the appointment picks in the form I think I should be seeing. Since the service I want to schedule has a 1-hour duration with a 15 minute interval, I want to see at 8:00 am all of the personnel…



Answer Question   |  June 27, 2012  11:58 PM
CRM, CRM software, Microsoft CRM
asked by:
250 pts.

Need some help with Microsoft Dynamics CRM

I’m trying to use the service calendar in CRM 4.0 but find it is not providing the appointment picks in the form I think I should be seeing. Since the service I want to schedule has a 1-hour duration with a 15 minute interval, I want to see at 8:00 am all of the personnel…



Answer Question   |  June 27, 2012  11:58 PM
CRM, CRM software, Microsoft CRM
asked by:
250 pts.

Can you have two instances of CRM 3.0 on the same domain?

Can you have two instances of CRM 3.0 on the same domain? If so, how is it implemented. Also, how does this affect the user roles on the separate instances? What I mean is for example will a user setup as “Sys Admin” on CRM1 have the same level of access on CRM2? Thanks.



Answer Question   |  June 27, 2012  11:58 PM
CRM, CRM software, Microsoft CRM, Microsoft Dynamics CRM
asked by:
250 pts.

Can you have two instances of CRM 3.0 on the same domain?

Can you have two instances of CRM 3.0 on the same domain? If so, how is it implemented. Also, how does this affect the user roles on the separate instances? What I mean is for example will a user setup as “Sys Admin” on CRM1 have the same level of access on CRM2? Thanks.



Answer Question   |  June 27, 2012  11:57 PM
CRM, CRM software, Microsoft CRM, Microsoft Dynamics CRM
asked by:
250 pts.