Cloud CRM for Education
Which are the best cloud CRM applications available to meet the needs of a small college with respect to: automated lead capture, automated distribution and rotation(if rep doesn’t repond), lead updates on duplicate inquires;automated lead prioritization for represenatives, contact management, autoresponders, email/surface mail fullfillment; tracking, metic analytics, standard and customizable report
Answer Question
| March 13, 2012 5:31 PM
Cloud Computing, CRM, CRM applications, CRM implementation, CRM services, CRM software
Which are the best cloud CRM applications available to meet the needs of a small college with respect to: automated lead capture, automated distribution and rotation(if rep doesn’t repond), lead updates on duplicate inquires;automated lead prioritization for represenatives, contact management, autoresponders, email/surface mail fullfillment; tracking, metic analytics, standard and customizable report
Answer Question
| March 13, 2012 5:31 PM
Cloud Computing, CRM, CRM applications, CRM implementation, CRM services, CRM software
10 Chances to Win $100
Starting today (April 25th) and running through May 31st, you have 10 chances to win a $100 Amazon.com gift card. The 10 IT Knowledge Exchange members with the most Knowledge Points earned between today and May 31st will win. Learn how to earn points in the Community Blog, or start answering questions and earning points.
Answer Question
| May 2, 2011 1:30 PM
Amazon.com, AS/400, Business Intelligence, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, ITKE Community, ITKE Contests, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
Starting today (April 25th) and running through May 31st, you have 10 chances to win a $100 Amazon.com gift card. The 10 IT Knowledge Exchange members with the most Knowledge Points earned between today and May 31st will win. Learn how to earn points in the Community Blog, or start answering questions and earning points.
Answer Question
| May 2, 2011 1:30 PM
Amazon.com, AS/400, Business Intelligence, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, ITKE Community, ITKE Contests, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
Free IT Book: Why New Systems Fail
This week’s free IT book is Phil Simon’s insider’s guide to successful IT projects, Why New Systems Fail. From the back of the book, “Organizations often lack the necessary framework to minimize the chance of system failure before, during, and after beginning IT projects.” Get the know-how you need to start and successfully deploy your [...]
Answer Question
| February 23, 2012 3:46 PM
AS/400, Business Intelligence, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, Giveaways, IT Books, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
This week’s free IT book is Phil Simon’s insider’s guide to successful IT projects, Why New Systems Fail. From the back of the book, “Organizations often lack the necessary framework to minimize the chance of system failure before, during, and after beginning IT projects.” Get the know-how you need to start and successfully deploy your [...]
Answer Question
| February 23, 2012 3:46 PM
AS/400, Business Intelligence, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, Giveaways, IT Books, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
Disaster Recovery planning
Has anyone built a Mobile Command Trailer? We are trying to develop a Telecommunications Disaster Recovery Plan in the case of a natural disaster. Any idea’s would be greatly appreciated.
Answer Question
| May 3, 2011 7:35 PM
CRM, DataCenter, Disaster Recovery, Disaster Recovery Plan, Disaster recovery planning, Mobile, Networking, Security, VoIP case studies
Has anyone built a Mobile Command Trailer? We are trying to develop a Telecommunications Disaster Recovery Plan in the case of a natural disaster. Any idea’s would be greatly appreciated.
Answer Question
| May 3, 2011 7:35 PM
CRM, DataCenter, Disaster Recovery, Disaster Recovery Plan, Disaster recovery planning, Mobile, Networking, Security, VoIP case studies
Alcatel-Lucent Live Chat Thursday 4/7 at 10am EDT (Sponsored)
On April 7 at 10am EDT, attend our Live Chat with Alcatel-Lucent to discuss real-world examples of service providers implementing transformation projects to become more innovative, competitive, simpler, faster and more efficient; while improving customer quality of experience and laying a solid foundation for the future. Learn more on the live chat page.
Answer Question
| April 6, 2011 2:01 PM
Alcatel-Lucent, CRM, ITKE Community, Live Chat, Networking, Security, Telecom
On April 7 at 10am EDT, attend our Live Chat with Alcatel-Lucent to discuss real-world examples of service providers implementing transformation projects to become more innovative, competitive, simpler, faster and more efficient; while improving customer quality of experience and laying a solid foundation for the future. Learn more on the live chat page.
Answer Question
| April 6, 2011 2:01 PM
Alcatel-Lucent, CRM, ITKE Community, Live Chat, Networking, Security, Telecom
Win Drupal’s Building Blocks!
Are you a developer? Today’s free IT book is an essential addition to your library: Drupal’s Building Blocks. Learn how to quickly build web sites with CCK, Views, and Panels after you win this great resource. There are two ways to win this book: Answer one of five questions and post the link to your [...]
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| April 12, 2011 3:29 PM
AS/400, Channel, CIO, CRM, Database, DataCenter, Development, Drupal, Exchange, Giveaways, IT Books, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Storage virtualization, Virtualization, VoIP, Windows Server
Are you a developer? Today’s free IT book is an essential addition to your library: Drupal’s Building Blocks. Learn how to quickly build web sites with CCK, Views, and Panels after you win this great resource. There are two ways to win this book: Answer one of five questions and post the link to your [...]
Answer Question
| April 12, 2011 3:29 PM
AS/400, Channel, CIO, CRM, Database, DataCenter, Development, Drupal, Exchange, Giveaways, IT Books, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Storage virtualization, Virtualization, VoIP, Windows Server
Free IT Book: Securing SQL Server by Mrdenny!
This week’s free IT book is especially exciting because it was written by Denny Cherry, who you may know better as mrdenny. He’s always providing quality and thoughtful answers, and we’re excited to share a whole compilation of his knowledge in Securing SQL Server: Protecting Your Database from Attackers. Denny is a Microsoft SQL Server [...]
Answer Question
| February 21, 2012 8:31 PM
AS/400, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, Giveaways, IT Books, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, SQL Server security, Storage, Virtualization, VoIP, Windows Server
This week’s free IT book is especially exciting because it was written by Denny Cherry, who you may know better as mrdenny. He’s always providing quality and thoughtful answers, and we’re excited to share a whole compilation of his knowledge in Securing SQL Server: Protecting Your Database from Attackers. Denny is a Microsoft SQL Server [...]
Answer Question
| February 21, 2012 8:31 PM
AS/400, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, Giveaways, IT Books, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, SQL Server security, Storage, Virtualization, VoIP, Windows Server
No Network connection
Hi, Iam a user within our cooperate network and just recently I have noticed that everytime I tried to hook to the internet, it seems that the connection failed. I tried several times, but just couldn’t help. I even go to the tools on my browser, >>internet option to check might there is any change [...]
Answer Question
| April 7, 2011 4:07 AM
IT Network connectivity, Network Connection Problem, Networking, Proxy server
Hi, Iam a user within our cooperate network and just recently I have noticed that everytime I tried to hook to the internet, it seems that the connection failed. I tried several times, but just couldn’t help. I even go to the tools on my browser, >>internet option to check might there is any change [...]
Answer Question
| April 7, 2011 4:07 AM
IT Network connectivity, Network Connection Problem, Networking, Proxy server
Free IT Book: The Accidental Administrator: Cisco ASA Security Appliance
This week’s free IT book comes with a bonus interview with the author, Don Crawley! Check out what he has to say about the book, the process, and the joys of being an IT-type personality. Then answer one of the questions below and post the link to your answer in the discussion section for your [...]
Answer Question
| March 24, 2011 2:29 PM
AS/400, Channel, CIO, Cisco ASA, CRM, Database, DataCenter, Development, Don Crawley, Exchange, Giveaways, IT Books, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
This week’s free IT book comes with a bonus interview with the author, Don Crawley! Check out what he has to say about the book, the process, and the joys of being an IT-type personality. Then answer one of the questions below and post the link to your answer in the discussion section for your [...]
Answer Question
| March 24, 2011 2:29 PM
AS/400, Channel, CIO, Cisco ASA, CRM, Database, DataCenter, Development, Don Crawley, Exchange, Giveaways, IT Books, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
Get your free IT book: The Rails 3 Way
Here’s your chance to win “The Bible for Ruby on Rails Application Development”! There are two ways to get your copy of the book that “strips complexity from the development process,” answer one of four questions and post the link to your answer in the discussion section below. Another way to enter the contest is [...]
Answer Question
| March 14, 2011 4:08 PM
AS/400, Channel, CIO, Contests, CRM, Database, DataCenter, Development, Exchange, Giveaways, IT Books, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows 7, Windows Server
Here’s your chance to win “The Bible for Ruby on Rails Application Development”! There are two ways to get your copy of the book that “strips complexity from the development process,” answer one of four questions and post the link to your answer in the discussion section below. Another way to enter the contest is [...]
Answer Question
| March 14, 2011 4:08 PM
AS/400, Channel, CIO, Contests, CRM, Database, DataCenter, Development, Exchange, Giveaways, IT Books, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows 7, Windows Server
Earning badges pays off – TODAY!
We recently announced that the IT Knowledge Exchange Badge Program is beginning its reward phase, meaning that you can earn great prizes just for doing what you’ve already been doing in the community! Initially we planned to send out a first-time prize for everyone who has been active in the past six months and has [...]
Answer Question
| March 28, 2011 4:32 PM
AS/400, Badges, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, ITKE, ITKE Community, ITKE Feedback, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
We recently announced that the IT Knowledge Exchange Badge Program is beginning its reward phase, meaning that you can earn great prizes just for doing what you’ve already been doing in the community! Initially we planned to send out a first-time prize for everyone who has been active in the past six months and has [...]
Answer Question
| March 28, 2011 4:32 PM
AS/400, Badges, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, ITKE, ITKE Community, ITKE Feedback, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
Free IT Book: Ubuntu Unleashed, 2011 Edition
“Ubuntu Unleashed 2011 Edition presents advanced coverage of the popular Ubuntu distribution of Linux. Windows users, Mac users, and Linux enthusiasts have been increasingly turning to Ubuntu for a user-friendly and easy-to-use Linux distribution that remains useful to power users.” To win this great resource, which includes Ubuntu 10.10 on DVD and a free upgrade [...]
Answer Question
| March 13, 2011 9:56 PM
AS/400, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, Giveaways, IT answers, IT Books, ITKE Contests, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Ubuntu, Virtualization, VoIP, Windows Server
“Ubuntu Unleashed 2011 Edition presents advanced coverage of the popular Ubuntu distribution of Linux. Windows users, Mac users, and Linux enthusiasts have been increasingly turning to Ubuntu for a user-friendly and easy-to-use Linux distribution that remains useful to power users.” To win this great resource, which includes Ubuntu 10.10 on DVD and a free upgrade [...]
Answer Question
| March 13, 2011 9:56 PM
AS/400, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, Giveaways, IT answers, IT Books, ITKE Contests, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Ubuntu, Virtualization, VoIP, Windows Server
Earning Badges Pays Off – Literally!
We told you that payoffs were coming, and they’re finally here! To kick off this exciting new phase of the IT Knowledge Exchange Badge Program, we’re doing a site-wide reward for members who have been active within the past 6 months and have earned at least one badge: $10 Amazon.com gift card to those who [...]
Answer Question
| March 10, 2011 3:32 PM
AS/400, Badges, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, Giveaways, ITKE, ITKE Community, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
We told you that payoffs were coming, and they’re finally here! To kick off this exciting new phase of the IT Knowledge Exchange Badge Program, we’re doing a site-wide reward for members who have been active within the past 6 months and have earned at least one badge: $10 Amazon.com gift card to those who [...]
Answer Question
| March 10, 2011 3:32 PM
AS/400, Badges, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, Giveaways, ITKE, ITKE Community, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
TWO Free IT Books: Multicore Application Programming & The Rails 3 Way
We’ve got two free IT books this week. Since nobody won last week’s The Rails 3 Way, we’re piggybacking the books together. Both contests are currently happening, and winners will be announced Monday, March 7, 2011. The second free IT book, Multicore Application Programming, is a comprehensive, practical guide to high-performance multicore programming for experienced [...]
Answer Question
| February 28, 2011 6:10 PM
AS/400, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, Giveaways, IT Books, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
We’ve got two free IT books this week. Since nobody won last week’s The Rails 3 Way, we’re piggybacking the books together. Both contests are currently happening, and winners will be announced Monday, March 7, 2011. The second free IT book, Multicore Application Programming, is a comprehensive, practical guide to high-performance multicore programming for experienced [...]
Answer Question
| February 28, 2011 6:10 PM
AS/400, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, Giveaways, IT Books, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
Open IT Forum: What cloud concern do you need addressed?
Will all of the buzz surrounding the cloud – no doubt amplified by Vivek Kundra’s push to the cloud – are you feeling left out at all? I recently spoke to an operations manager who feels that SMBs are excluded from the discussion because of fewer resources. What information would you like to know about [...]
Answer Question
| December 30, 2011 8:23 PM
AS/400, Channel, CIO, Cloud Computing, Cloud Security, CRM, Database, DataCenter, Development, Exchange, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Open IT Forum, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
Will all of the buzz surrounding the cloud – no doubt amplified by Vivek Kundra’s push to the cloud – are you feeling left out at all? I recently spoke to an operations manager who feels that SMBs are excluded from the discussion because of fewer resources. What information would you like to know about [...]
Answer Question
| December 30, 2011 8:23 PM
AS/400, Channel, CIO, Cloud Computing, Cloud Security, CRM, Database, DataCenter, Development, Exchange, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Open IT Forum, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
Free IT Book: The RAILS 3 Way
It’s been called “The Bible for Ruby on Rails Application Development.” To get your copy of the book that “strips complexity from the development process,” answer one of five questions and post the link to your answer in the discussion section below. Recovering Oracle 10g Express data SQL 2000 database recovery How to connect Oracle [...]
Answer Question
| September 27, 2011 2:34 PM
AS/400, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, Giveaways, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
It’s been called “The Bible for Ruby on Rails Application Development.” To get your copy of the book that “strips complexity from the development process,” answer one of five questions and post the link to your answer in the discussion section below. Recovering Oracle 10g Express data SQL 2000 database recovery How to connect Oracle [...]
Answer Question
| September 27, 2011 2:34 PM
AS/400, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, Giveaways, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
Open IT Forum: What’s high on your priority list for 2011?
We’re a good month and a half into the year, and we wanted to know what’s at the top of your priority list. Does your company want to deploy at least one new application to the cloud or improve holes in your cloud security? Are you learning a new development language to keep up with [...]
Answer Question
| September 27, 2011 9:04 PM
AS/400, Channel, CIO, Cloud Security, CRM, Database, DataCenter, Development, Exchange, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Open IT Forum, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
We’re a good month and a half into the year, and we wanted to know what’s at the top of your priority list. Does your company want to deploy at least one new application to the cloud or improve holes in your cloud security? Are you learning a new development language to keep up with [...]
Answer Question
| September 27, 2011 9:04 PM
AS/400, Channel, CIO, Cloud Security, CRM, Database, DataCenter, Development, Exchange, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Open IT Forum, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
SAP Technical interviewing questions
Dear Expert- My company is in the process of hiring an internal SAP team to support an implementation in the next 5 months and we have defined all the module subject matter experts we want to find. During the interview process I’m wondering if there is a service out there that would be something we [...]
Answer Question
| February 16, 2011 8:52 PM
FICO, SAP, SAP training, SRM
Dear Expert- My company is in the process of hiring an internal SAP team to support an implementation in the next 5 months and we have defined all the module subject matter experts we want to find. During the interview process I’m wondering if there is a service out there that would be something we [...]
Answer Question
| February 16, 2011 8:52 PM
FICO, SAP, SAP training, SRM
Sending mail through mainframe in HTML format but but receiving in plain text format.
I tried to send the HTML email using mainframe. Mail is being sent in text format not in HTML. rather than converting HTML code to particular format its sending it as a text. Can someone help me out and tell me what needs to be changed in order to get the mail in proper HTML [...]
Answer Question
| February 22, 2011 10:50 AM
HTML, HTML email, Mainframe
I tried to send the HTML email using mainframe. Mail is being sent in text format not in HTML. rather than converting HTML code to particular format its sending it as a text. Can someone help me out and tell me what needs to be changed in order to get the mail in proper HTML [...]
Answer Question
| February 22, 2011 10:50 AM
HTML, HTML email, Mainframe
Free IT Book: AAA Identity Management Security
This week’s free IT book is your complete, authoritative guide to implementing, configuring, and managing AAA with CiscoSecure ACS. For a chance to win AAA Identity Management Security, answer one of the questions listed below and post the link to your answer in the discussion section of this question. Upgrade Exchange 2007 from 2003 (downgrade [...]
Answer Question
| February 23, 2011 1:31 PM
AS/400, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, IT Books, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
This week’s free IT book is your complete, authoritative guide to implementing, configuring, and managing AAA with CiscoSecure ACS. For a chance to win AAA Identity Management Security, answer one of the questions listed below and post the link to your answer in the discussion section of this question. Upgrade Exchange 2007 from 2003 (downgrade [...]
Answer Question
| February 23, 2011 1:31 PM
AS/400, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, IT Books, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
