• What is a TAG Library in ATG Dynamo?

    What is a TAG Library? What are the kinds of Droplets? What is a pipe-line? Where do we use a droplets? and what are the different kinds of Scopes in Dynamo Components?

    Dbug3395 pointsBadges:
  • Can purchasing companies successfully “monetize” social media sites?

    When a company such as Yahoo purchases a social media site like Tumbler, it’s not unusual to see users flee in droves. A similar thing happened when Rupert Murdoch purchased MySpace. Users of social media sites don’t like when an outside entity purchases their sites with an eye towards...

    Chris Leonard4,245 pointsBadges:
  • MFT Vs MFTaaS

    Hi What are the advantages of MFTaaS over MFT?

    Swatz12310 pointsBadges:
  • Ringing stations on IWATSU ADIX M

    Trying to set up an IWATSU ADIX M, with 12 phones. I want them all to be ringing stations for all incoming calls on all lines.

    oldiwatsuadixm10 pointsBadges:
  • What are your thoughts on killer applications?

    In a recent SearchCIO tweet jam, followers discussed the idea of 'killer applications', which are applications/programs that motivate consumers to purchase them based on the apps value and popularity. Today, as one killer app emerges, consumers are already onto the next big thing. What are your...

    Michael Tidmarsh25,335 pointsBadges:
  • Have you tried Crowdsourcing to improve your processes?

    With social media transforming business, it’s interesting to see how different companies apply social strategies.  There are many notable examples of companies who have risen on the strength of crowdsourcing.There are even sites, such as Kickstarter, devoted entirely to raising money for...

    Chris Leonard4,245 pointsBadges:
  • Transformation strategy…building a new collaboration platform

    Looking for insight and perspective on building a new collaboration platform (tools, process, and infrastructure)

    kjboa2710 pointsBadges:
  • Does your IT department use various social communication tools?

    Social and mobile tools are changing the way IT help desks provide support, making 'old-school' ticketing systems obsolete. Rob Young, a help desk analyst at IDC, says employees expect rapid support from IT through social communication tools. Does your IT department use various social communication...

    Michael Tidmarsh25,335 pointsBadges:
  • Why do social CRM projects fail?

    At SugarCon 2013, David Myron, editorial director of CRM Magazine noted “If you're not on social media, then you are not able to promote and protect your brand…If you are, but you're not committed to it, you're also not able to promote and protect your brand effectively."He then put forward 10...

    Chris Leonard4,245 pointsBadges:
  • USB External Hard drive and Windows XP

    I have two issues which are basically the same. I have an external USB hard drive that I connect to a computer running Windows XP. Windows USB driver recognizes the hard drive and shows the drive in Device Manager but Windows does not show the drive in Windows Explorer. A customer has a USB FLASH...

    Cestanley0 pointsBadges:
  • Block IE or Internet access with group policy

    Is there any way to block Internet access with group policy? I am setting permissions for some of the machines locally to only allow certain users access to the IE executable, but that is a pain in the butt. I have: Win2k3 single domain with 2 DC's approx 50 XP Pro workstations. I'm guessing this...

    TheVyrys0 pointsBadges:
  • Call center seating

    Are then any statistics to prove it is better for associates to have their own seats vs. sharing desk space? Articles on behavior?

    laurah45 pointsBadges:
  • Social networking

    What is social networking?

    084482676410 pointsBadges:
  • How has your company prepared for its social media integration?

    As more companies turn to social media tools and technologies to attract customers and build their brands, CRM expert Brent Leary says businesses need to properly train employees on social media before integrating it into their system. How has your company prepared for its social media integration?

    Michael Tidmarsh25,335 pointsBadges:
  • Implementing a CRM system in a supermarket

    How do I implement a CRM system in a supermarket?

    katogo10 pointsBadges:
  • Are you surprised by the switch from second to third platform technologies?

    During IDC's Directions conference this week, much of the discussion focused on IT's 'third platform', which includes mobility, big data, cloud computing and social media. In fact, IDC reported that third-platform revenue is projected to grow at 12% each year for the next seven years  while...

    Michael Tidmarsh25,335 pointsBadges:
  • Accessing the call center

    I have an Avaya 180 telephone. When I try to enter the system, the letter R comes up and I get a dial tone.

    wthiah5 pointsBadges:
  • Does your company invest in social media analytics?

    A buzz is stirring through enterprises as they decide whether to use social media analytics. While it provides a lower-cost alternative with instantaneous feedback on different data services, many businesses are wondering if this is the right time to jump on the bandwagon. Does your company invest...

    Michael Tidmarsh25,335 pointsBadges:
  • Open IT Forum: IT’s role in customer service

    One of ITKnowledgeExchange's bloggers is working on a series about customer service in the enterprise, and how it can be improved. From the IT side, do you have any experiences or suggestions for improving how companies do customer service? We'll take horror stories as well! Help a fellow IT...

    MelanieYarbrough6,345 pointsBadges:
  • Have you embraced Enterprise Social Media?

    Some companies that have embraced enterprise social media are seeing great returns from their crowdsourcing efforts.  Has your business jumped on the bandwagon?  If not, what business issues are standing in the way?

    Chris Leonard4,245 pointsBadges:

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