• MS Access 2007 mass email list?

    I was wondering is there a way to create a mass email from a query or table that would send out in MS Outlook? I know of a way of extracting a table and importing it into Outlook but my boss wants a more efficient way.

    Itguy1509220 pointsBadges:
  • Question about IT management software

    Hello, I am just wondering if anyone knows of some software available for IT departments, that say is accessible to users through a company intranet site where a user can go in and log an issue or problem with their system which goes into a database, then once the issue is resolved the user can go...

    Natethegreat0 pointsBadges:
  • What is the formula to calculate the manpower requirement at a call center?

    What is the formula to calculate the manpower requirement at a call center, if the no.of calls are specified for example, as 50000 calls and defined AHT is 150 secs per call?

    arijitdutta5 pointsBadges:
  • Unattached ACW

    What exactly is unattached ACW? Or, more specifically, where does it come from. The avg time of ACW (attached) and the total time do not match up. I know that it is considered 'not attached to a call', but how do the agents rack it up?

    Auggie245 pointsBadges:
  • Service Desk

    I am looking at potential cities to host a 24*7*365 Service Desk. What are the best cities to find IT talent?

    jbordetas10 pointsBadges:
  • Monitor Internet bandwidth

    Good day, We are using Windows 2000 Small Business Server in our organization with Exchange, DNS and ISA server configured. 1. I want to monitor the internet usage by the users. 2. I want to take a report on monthly or daily basis how much MB/GB utilized by each user. Thanks for your reply in...

    GiriPrasad0 pointsBadges:
  • What’s your favorite tech quarrel?

    During the recent press conference to announce the Oracle-Salesforce partnership, CEOs Larry Ellison and Marc Benioff were asked if this would bring an end to the jabs the two companies have been throwing at each other. That got us thinking....what's your favorite tech quarrel?

    Michael Tidmarsh25,335 pointsBadges:
  • What are your thoughts on the NSA and Snowden?

    It seems everyone on social media has an opinion about the NSA, Edward Snowden and the attempts to have him extradited. The Snowden saga will likely continue as the world debates questions of online privacy vs. security, as well as the rights of people who leak government information. What do you...

    Chris Leonard4,245 pointsBadges:
  • What do you make of Oracle’s push to the cloud?

    Oracle is making huge waves in the cloud computing industry as the company just announced a nine-year deal with Salesforce.com, just a day after partnering with Microsoft. Meanwhile in the next few days, Oracle will be also adding NetSuite and Amazon as cloud partners. What do you make of Oracle's...

    Michael Tidmarsh25,335 pointsBadges:
  • Do you have a favorite construction project management software tool?

    What is your favorite construction project management / scheduling software tool? Are you using Microsoft Project? What about Sage or Primavera? Viewpoint? Prolog? Something else entirely? What makes the software so appealing to you -- was there one feature that made you shout, "I need that now!"...

    Beastwood900 pointsBadges:
  • Do you have a favorite construction job cost accounting software tool?

    What is your favorite construction job cost accounting software tool? Are you using QuickBooks or Peachtree? What about Sage or Primavera? Viewpoint? Dexter & Chaney? Something completely different? What makes the software work so appealing to you -- was there one feature that made you shout,...

    Beastwood900 pointsBadges:
  • Do you have a favorite construction estimating software tool?

    What is your favorite construction estimating software tool? Are you using Microsoft Excel? What about Sage? HeavyBid? HardDollar? Something else entirely? What makes the software so appealing to you -- was there one feature that made you shout, "I need that now!" or was it the whole package that...

    Beastwood900 pointsBadges:
  • What is the formula to calculate the manpower requirement at a call center

    What is the formula to calculate the manpower requirement at a call center, if the no.of calls are specified for example, as 50000 calls and defined AHT is 150 secs per call?

    Iyer10 pointsBadges:
  • What do expect from Salesforce’s acquisition of ExactTarget?

    With Salesforce's $2.5 billion acquisition of cloud-based marketing software company ExactTarget virtually a done deal, the big question now becomes whether the two cloud computing mainstays are a good fit for each other. What do you expect from the acquisition?

    Michael Tidmarsh25,335 pointsBadges:
  • Does Siebel 7.7 work on Windows Vista (64-bit)?

    Does Siebel 7.7 work on Windows Vista (64-bit)? * Where can I find Siebel 8.0 software? * Why does Siebel needs ODBC? Thank you so much for your time.

    Manojdingre5 pointsBadges:
  • New Software: Are new features or changed features harder to adapt to?

    When installing a new version of software, we all understandthat there will be some time needed to get used to the new package. It’s not just the new features that require a learning curve, but those features in the older version that have been changed, moved around, or omitted entirely.Of the...

    Chris Leonard4,245 pointsBadges:
  • Is the future of Big Data bright or is it dimming?

    Tata Consultancy Services (TCS) Ltd., surveyed 1,217 big data and analytics, IT management, and sales and marketing professionals last year. Among their interesting finds were that of the companies that undertook big data in 2012, just over 40% predict seeing a return on investment (ROI) of more...

    Chris Leonard4,245 pointsBadges:
  • LAN connectivity problem with Compaq notebook

    I have a Compaq EVO n1020v notebook. This works fine in our office LAN and sometimes it does not at all. Office LAN is a workgroup with ICS enabled in win 2K server. If I check the IP of the notebook it shows the IP of the LAN but never connects to the internet, can't access LAN...

    BinooDas123410 pointsBadges:
  • Starting a small at home call center with just 5 computers in Philippines

    Dear TT We are Americans in the Philippines starting a new small home office call center! We are starting with O DESK! Then we want to become a regular small call center with 5 agents and grow from there to 25 agents next year! The technology confuses us! What do we need! With O Desk client will...

    AACC5 pointsBadges:
  • What is ATG Dynamo?

    Could someone explain exactly what ATG Dynamo is and where is sits within a Java development solution. I am a recruiter and I have spoken with a candidate who has developed within this environment extensively. I would like to try and understand what this means in terms of his technical strengths...

    TechRec5 pointsBadges:

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