• Information security questions

    Hi everyone, I am new to this field as a 2nd career, previously was in mfg. engineering for a lot of years. Need some help with the following questions for a class I am taking. Need to get feedback with professionals in the field to determine what issues they think are important for information...

    FrankAZ0 pointsBadges:
  • Free IT Book: CompTIA Security+ Certification Passport

    This week's free IT book is Mike Meyers' CompTIA Security+ Certification Passport: Revised for the new CompTIA Security+ exam (SY0-301). The new edition provides a condensed and concise review of CompTIA’s well-established security credential. For a chance to win this quick review, cram-style...

    MelanieYarbrough6,345 pointsBadges:
  • Free IT Book: The Accidental Administrator: Cisco ASA Security Appliance

    This week's free IT book comes with a bonus interview with the author, Don Crawley! Check out what he has to say about the book, the process, and the joys of being an IT-type personality. Then answer one of the questions below and post the link to your answer in the discussion section for your...

    MelanieYarbrough6,345 pointsBadges:
  • Data vs. perimeter vs. network security

    A short time ago, author Wes Noonan wrote some tips for SearchWindowsSecurity.com about deperimeterization. He explained how security is always pitted against business needs, and perimeters have become porous because businesses require traffic from SMTP, HTTP or VPNs to pass through the firewall....

    RobynLorusso230 pointsBadges:
  • ChoicePoint CISO says breach not an information security issue

    The CISO of ChoicePoint says the theft of private information on 145,000 from its databases isn't an information security issue because conmen used fraud, not hacking tools or techniques, to get the information. Anyone agree with that? Check it out:...

    Athletica0 pointsBadges:
  • What is the best way to persuade a security manager to upgrade poorly outdated software/devices?

    I've mentioned security risk, not to mention how upgrading will do a world of good and provide more features to allow us to enhance our tools to make us more productive. I come from an ISP where IT was not a cost center. I may be spoiled, but we are running on Hoary, and everything is manual it...

    Mnemonyss5 pointsBadges:
  • How do you increase response rates to customer satisfaction surveys?

    I want to put a list together to try and improve response rates for B2B customer satisfaction surveys. I have a few ideas (which I've listed) and would be grateful for any additions.Acting on the feedback - shows you've listened and helps response rates for repeat surveys Have good customer data -...

    JohnColdwell5 pointsBadges:
  • Need to calculate the number of agents required to handle the calls.SGAREQ Column in Aspect tool

    How to calculate the The number of staff required to handle the actual volume of calls[SGAREQ Column] in the Aspect IntraDay Performance detail tool.Kind Regards,

    CRavindranath5 pointsBadges:
  • Customer relationship management

    I wanted to ask about the properties of CRM and examples for CRM?

    fadyosman5 pointsBadges:
  • Responsibilities of a CRM manager?

    What would you say are the main responsibilities of a CRM manager?

    DkVicky135 pointsBadges:
  • Career Move from Siebel CRM to SAP

    Dear Sir, I have been working as Siebel Data Management Consultant for the last 9 years. I have worked mostly on Data Migration projects, i.e moving data from legacy systems to Siebel CRM application. Now that Siebel is dying product I am considering the move from Siebel to SAP. Could you please...

    1qazzaq15 pointsBadges:
  • Customer relationship management system

    How do CRM systems help firms achieve customer intimacy?

    rein105 pointsBadges:
  • Invoice error

    I accidentally posted an invoice without entering the figures in sage line 50. Is there a resolution to this problem?

    jackie4610 pointsBadges:
  • Front-End Reporting Tools for Secure Web Service Application with MS-SQL server-2

    Hi... We are a Cdn Govt agency involved in Satellite Operations with a commercial partner based across the country. We will need to build/buy a small secure web service application for reporting purposes that will require minimal IT expertise to build or maintain, and will deliver maximum...

    Mmosystem0 pointsBadges:
  • Switching Career

    Hello Guys, I have been working in Java technology since last 3 years but since my day one, I'm not loving  the coding since last few months, even though am very poor at coding I'm very good at the functional side. I'm thinking of switching my career to different technology  but I'm very skeptic...

    Kothapelli5 pointsBadges:
  • 508 Compliance

    Is Siebel considered to be 508 Compliant?

    sweiler0015 pointsBadges:
  • Best single user CRM software

    What is the best CRM software for a single user with VISTA?

    PWM5 pointsBadges:
  • Free IT Book: Official Cert Guide for CCNP Security SECURE 642-637

    This week's free IT book is just what you need if you're planning to take your CCNP Security SECURE 642-637 certification exam. From exam topics and quizzes to exam prep tasks and realistic exam questions, the Official Cert Guide is a must for everyone preparing or planning to prepare for this...

    MelanieYarbrough6,345 pointsBadges:
  • Free IT Book: Fedora and Red Hat Enterprise Linux

    The Practical Guide to Fedora and Red Hat Enterprise Linux serves as both a tutorial and an on-the-job reference. You'll learn to use GUI-based tools, the command line, and Perl scripts, and how to set up key Internet servers. How do you win this book? Simply answer one of five questions and post...

    MelanieYarbrough6,345 pointsBadges:
  • Free IT Book: Cisco Firewalls

    Learn concepts, design and deployment for Cisco Stateful Firewall solutions with this week's free IT book. To win, simply answer one of five questions and post the link to your answer below. Windows Server 2003 user locked Windows 7 Professional permissions Offline folder issue in Windows Server...

    MelanieYarbrough6,345 pointsBadges:

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