ACT By SAGE Client Notes
I was wondering if anyone had a solution for me to export ACT’s Client notes out to a CSV so I can load them into our new database. I have found the Notes Report but can only export to a txt file with no commas. When opening the txt as a CSV Excel gets everything [...]
Answer Question
| February 28, 2012 6:12 PM
ACT, Microsoft Excel 2007, Microsoft Windows 7, Sage
I was wondering if anyone had a solution for me to export ACT’s Client notes out to a CSV so I can load them into our new database. I have found the Notes Report but can only export to a txt file with no commas. When opening the txt as a CSV Excel gets everything [...]
Answer Question
| February 28, 2012 6:12 PM
ACT, Microsoft Excel 2007, Microsoft Windows 7, Sage
Call Center functions and features
What functions and features should be included in a Call Center RFP?
Answer Question
| February 28, 2012 10:03 PM
Call center outsourcing, Call center services, Call center software
What functions and features should be included in a Call Center RFP?
Answer Question
| February 28, 2012 10:03 PM
Call center outsourcing, Call center services, Call center software
About CRM and SCM
I want know about CRM and SCM 1-How are they different? 2-Where do they interact? 3-What kind of technologies used in each?
Answer Question
| February 28, 2012 7:21 AM
CRM, Scm
I want know about CRM and SCM 1-How are they different? 2-Where do they interact? 3-What kind of technologies used in each?
Answer Question
| February 28, 2012 7:21 AM
CRM, Scm
SalesForce Data Reader to SQL Table
I am using CozyRoc dll and Script Task to read SF Objects data. How do I write them to a SQL atble using Data Flow task I can connect with VB script and read the data… How do I write to a SQL table?
Answer Question
| March 6, 2012 3:44 PM
CozyRoc, DataReader, Salesforce, Scripting
I am using CozyRoc dll and Script Task to read SF Objects data. How do I write them to a SQL atble using Data Flow task I can connect with VB script and read the data… How do I write to a SQL table?
Answer Question
| March 6, 2012 3:44 PM
CozyRoc, DataReader, Salesforce, Scripting
Survey Automatically attaching to a new Opportunity in SAP CRM Web UI
When I create a new Opportunity in Web UI, and click on Assessments, this particular survey template, is already present there. What settings I need to do exactly, so that it does not comes there automatically? I have already checked the determination rule for the questionnaire under: Sales Methodology ->Questionnaire for Oppor -> Define Determination [...]
Answer Question
| October 20, 2011 4:21 PM
CRM, SAP, SAP CRM, SAP CRM WebClient UI
When I create a new Opportunity in Web UI, and click on Assessments, this particular survey template, is already present there. What settings I need to do exactly, so that it does not comes there automatically? I have already checked the determination rule for the questionnaire under: Sales Methodology ->Questionnaire for Oppor -> Define Determination [...]
Answer Question
| October 20, 2011 4:21 PM
CRM, SAP, SAP CRM, SAP CRM WebClient UI
Free IT Book: Demystifying the Virtual Desktop
Interested in desktop virtualization? This week’s free IT book is just what you need. Michael Fox’s Demystifying the Virtual Desktop Starting with Desktop Virtualization is a quick read that breaks down the business and technical complexities of virtual desktops. Simply answer one of five questions and post the link to your answer in the discussion [...]
Answer Question
| May 4, 2012 2:23 PM
AS/400, Business Intelligence, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, Giveaways, IT Books, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
Interested in desktop virtualization? This week’s free IT book is just what you need. Michael Fox’s Demystifying the Virtual Desktop Starting with Desktop Virtualization is a quick read that breaks down the business and technical complexities of virtual desktops. Simply answer one of five questions and post the link to your answer in the discussion [...]
Answer Question
| May 4, 2012 2:23 PM
AS/400, Business Intelligence, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, Giveaways, IT Books, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
Open IT Forum: What tech CEO would you vote for?
Michael Morisy recently reported on a primary of off-ticket, independent candidates, which included Cisco CEO John Chambers. Not to get too political, but we were wondering if there were particular tech CEOs that you admired for one reason or another. Share your thoughts — or your vote — and we’ll share 50 Knowledge Points!
Answer Question
| March 9, 2012 7:46 PM
AS/400, Business Intelligence, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Open IT Forum, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
Michael Morisy recently reported on a primary of off-ticket, independent candidates, which included Cisco CEO John Chambers. Not to get too political, but we were wondering if there were particular tech CEOs that you admired for one reason or another. Share your thoughts — or your vote — and we’ll share 50 Knowledge Points!
Answer Question
| March 9, 2012 7:46 PM
AS/400, Business Intelligence, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Open IT Forum, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
I am looking for a SaaS based content filtering software. Any tips?
Hi All: I am in the market to find a SaaS based internet content filtering software. So far I’ve discovered that ZScaler has a very solid approach to this with their SaaS Security Suit. The plus side to this is that their reporting is magnificant and really adds value to the service provider. My problem, [...]
Answer Question
| March 31, 2012 5:57 PM
Cloud Computing, Content filtering, SaaS and cloud computing, Saas Content Filter, SaaS market trends
Hi All: I am in the market to find a SaaS based internet content filtering software. So far I’ve discovered that ZScaler has a very solid approach to this with their SaaS Security Suit. The plus side to this is that their reporting is magnificant and really adds value to the service provider. My problem, [...]
Answer Question
| March 31, 2012 5:57 PM
Cloud Computing, Content filtering, SaaS and cloud computing, Saas Content Filter, SaaS market trends
EXTENDED: IT Scripts Contest now ends October 17
It’s not too late! IT Knowledge Exchange is extending its latest contest: Is your script 3-dimensional? You don’t have to be an IT Script Shakespeare to get in on the contest: Did you know you can win a Nintendo 3DS for just leaving a great comment on one of the entries? Check out the entries [...]
Answer Question
| March 31, 2012 3:30 PM
AS/400, Business Intelligence, Channel, CIO, Contests, CRM, Database, DataCenter, Development, Exchange, Giveaways, IT Scripts, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
It’s not too late! IT Knowledge Exchange is extending its latest contest: Is your script 3-dimensional? You don’t have to be an IT Script Shakespeare to get in on the contest: Did you know you can win a Nintendo 3DS for just leaving a great comment on one of the entries? Check out the entries [...]
Answer Question
| March 31, 2012 3:30 PM
AS/400, Business Intelligence, Channel, CIO, Contests, CRM, Database, DataCenter, Development, Exchange, Giveaways, IT Scripts, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
Using salesforce.com instead of building a cloud
i am thinking of using salesforece.com instead of building my own develompment cloud. Any thoughts?
Answer Question
| March 31, 2012 4:45 PM
Cloud Computing, Development, Open IT Forum, Salesforce, Salesforce.com
i am thinking of using salesforece.com instead of building my own develompment cloud. Any thoughts?
Answer Question
| March 31, 2012 4:45 PM
Cloud Computing, Development, Open IT Forum, Salesforce, Salesforce.com
Open IT Forum: What do you want to see from IT Knowledge Exchange in 2012?
We asked what your goals are for late 2011 and early 2012, but now we want to know what you hope to see from the IT Knowledge Exchange community. If there’s a functionality you would like to see, or a topic you want to know more about, let us know in the discussion section! Don’t [...]
Answer Question
| April 28, 2012 4:44 PM
AS/400, Business Intelligence, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Open IT Forum, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
We asked what your goals are for late 2011 and early 2012, but now we want to know what you hope to see from the IT Knowledge Exchange community. If there’s a functionality you would like to see, or a topic you want to know more about, let us know in the discussion section! Don’t [...]
Answer Question
| April 28, 2012 4:44 PM
AS/400, Business Intelligence, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Open IT Forum, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
Free IT Book: IP Networking
We’re giving away a detailed and practical overview of TCP/IP networking in IP Networking. From the publishers: “IP Networking takes you from a broad and basic knowledge of IP addressing and routing to a solid skill level with how hosts, switches, and routers collectively deliver IP packets in modern corporate networks, helping prepare you for [...]
Answer Question
| March 31, 2012 4:00 PM
AS/400, Business Intelligence, Channel, CIO, Contests, CRM, Database, DataCenter, Development, Exchange, Giveaways, IT Books, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
We’re giving away a detailed and practical overview of TCP/IP networking in IP Networking. From the publishers: “IP Networking takes you from a broad and basic knowledge of IP addressing and routing to a solid skill level with how hosts, switches, and routers collectively deliver IP packets in modern corporate networks, helping prepare you for [...]
Answer Question
| March 31, 2012 4:00 PM
AS/400, Business Intelligence, Channel, CIO, Contests, CRM, Database, DataCenter, Development, Exchange, Giveaways, IT Books, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
SAP CRM 7 bp data
We have created custom field in CRM for customer classification. On doing a batch update, we get an error about the batch being locked. What options are available to mass update data in CRM BP records?
Answer Question
| March 31, 2012 6:34 AM
CRM, CRM analytics, CRM management, SAP CRM 7.0
We have created custom field in CRM for customer classification. On doing a batch update, we get an error about the batch being locked. What options are available to mass update data in CRM BP records?
Answer Question
| March 31, 2012 6:34 AM
CRM, CRM analytics, CRM management, SAP CRM 7.0
Open IT Forum: Does the Windows 8 secure boot and Linux clash affect you?
We want to know how this “little” inconvenience is affecting the world of Linux users out there. Air your grievances or worries for the future of Linux right here, and we’ll send you 50 Knowledge Points!
Answer Question
| March 31, 2012 5:20 PM
AS/400, Business Intelligence, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Open IT Forum, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows 8, Windows Server
We want to know how this “little” inconvenience is affecting the world of Linux users out there. Air your grievances or worries for the future of Linux right here, and we’ll send you 50 Knowledge Points!
Answer Question
| March 31, 2012 5:20 PM
AS/400, Business Intelligence, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Open IT Forum, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows 8, Windows Server
Sponsored Webcast: Active Decisions for the “Aware” Organization, 9/29
Organizations need systems that allow them to respond to fast changing conditions. These systems must be easy to change as requirements change and be able to respond to what is happening in real-time. Rules-based decision management systems are easy to change. Combining business rules with event-based processing ensures they respond to changing situations in real-time. [...]
Answer Question
| March 31, 2012 5:47 PM
Business Intelligence, CRM, Oracle, SAP, Webcast
Organizations need systems that allow them to respond to fast changing conditions. These systems must be easy to change as requirements change and be able to respond to what is happening in real-time. Rules-based decision management systems are easy to change. Combining business rules with event-based processing ensures they respond to changing situations in real-time. [...]
Answer Question
| March 31, 2012 5:47 PM
Business Intelligence, CRM, Oracle, SAP, Webcast
Announcing the HP Elite Series Scavenger Hunt (sponsored)
Today is the first day of the HP Elite Series Scavenger Hunt, designed to better educate potential customers about all of the great qualities that make HP Elite Series “elite.” For details on how to enter check out the HP Elite Series Scavenger Hunt homepage. The Loot Grand Prize: 5 HP EliteBook 8460w (Yes, five!) [...]
Answer Question
| March 31, 2012 2:19 PM
AS/400, Business Intelligence, Channel, CIO, Contests, CRM, Database, DataCenter, Development, EliteBook, Exchange, Giveaways, HP, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Scavenger Hunt, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
Today is the first day of the HP Elite Series Scavenger Hunt, designed to better educate potential customers about all of the great qualities that make HP Elite Series “elite.” For details on how to enter check out the HP Elite Series Scavenger Hunt homepage. The Loot Grand Prize: 5 HP EliteBook 8460w (Yes, five!) [...]
Answer Question
| March 31, 2012 2:19 PM
AS/400, Business Intelligence, Channel, CIO, Contests, CRM, Database, DataCenter, Development, EliteBook, Exchange, Giveaways, HP, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Scavenger Hunt, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
Free IT Book: Official Cert Guide for CCNP Security SECURE 642-637
This week’s free IT book is just what you need if you’re planning to take your CCNP Security SECURE 642-637 certification exam. From exam topics and quizzes to exam prep tasks and realistic exam questions, the Official Cert Guide is a must for everyone preparing or planning to prepare for this certification. All you need [...]
Answer Question
| May 14, 2012 1:10 PM
AS/400, Business Intelligence, Certification preparation, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, Giveaways, IT Books, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, Security certifications, SQL Server, Storage, Virtualization, VoIP, Windows Server
This week’s free IT book is just what you need if you’re planning to take your CCNP Security SECURE 642-637 certification exam. From exam topics and quizzes to exam prep tasks and realistic exam questions, the Official Cert Guide is a must for everyone preparing or planning to prepare for this certification. All you need [...]
Answer Question
| May 14, 2012 1:10 PM
AS/400, Business Intelligence, Certification preparation, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, Giveaways, IT Books, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, Security certifications, SQL Server, Storage, Virtualization, VoIP, Windows Server
Open IT Forum: Goals to round out 2011
We’re approaching the final quarter of 2011: What are some of your IT department’s goals to finish out the year? What are some of the things you are implementing to position yourself for 2012? Whether it’s updating your system documentation or updating your IT staff’s certifications, we want to know how the rest of your [...]
Answer Question
| March 31, 2012 12:57 PM
AS/400, Bounties, Business Intelligence, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Open IT Forum, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
We’re approaching the final quarter of 2011: What are some of your IT department’s goals to finish out the year? What are some of the things you are implementing to position yourself for 2012? Whether it’s updating your system documentation or updating your IT staff’s certifications, we want to know how the rest of your [...]
Answer Question
| March 31, 2012 12:57 PM
AS/400, Bounties, Business Intelligence, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Open IT Forum, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
Open IT Forum: IT’s role in customer service
One of ITKnowledgeExchange’s bloggers is working on a series about customer service in the enterprise, and how it can be improved. From the IT side, do you have any experiences or suggestions for improving how companies do customer service? We’ll take horror stories as well! Help a fellow IT Knowledge Exchanger out and we’ll give [...]
Answer Question
| March 5, 2013 1:08 PM
AS/400, Business Intelligence, Channel, CIO, CRM, Customer service, Database, DataCenter, Development, Exchange, IT project management, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Open IT Forum, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
One of ITKnowledgeExchange’s bloggers is working on a series about customer service in the enterprise, and how it can be improved. From the IT side, do you have any experiences or suggestions for improving how companies do customer service? We’ll take horror stories as well! Help a fellow IT Knowledge Exchanger out and we’ll give [...]
Answer Question
| March 5, 2013 1:08 PM
AS/400, Business Intelligence, Channel, CIO, CRM, Customer service, Database, DataCenter, Development, Exchange, IT project management, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Open IT Forum, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
Free IT Book: The Python Standard Library by Example
This week’s free IT book is an essential addition to the developer’s library. If you want to master the powerful Python Standard Library through real code examples, this is the prize for you. Simply answer one of five questions and post the link to your answer in the discussion section below. Good luck! Installation error [...]
Answer Question
| March 31, 2012 12:59 PM
AS/400, Business Intelligence, Channel, CIO, Contests, CRM, Database, DataCenter, Development, Exchange, Giveaways, IT Books, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
This week’s free IT book is an essential addition to the developer’s library. If you want to master the powerful Python Standard Library through real code examples, this is the prize for you. Simply answer one of five questions and post the link to your answer in the discussion section below. Good luck! Installation error [...]
Answer Question
| March 31, 2012 12:59 PM
AS/400, Business Intelligence, Channel, CIO, Contests, CRM, Database, DataCenter, Development, Exchange, Giveaways, IT Books, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
