• Couldn’t create new Force.com project in Eclipse

    I just installed Eclipse and Force.com IDE on Ubuntu Hardy to do some Salesforce.com development.  But I can't get it to create any new Force.com project.  It always gives me this error message: "Selected wizard could not be started.  Reason: Plug-in com.salesforce.ide.ui was unable to load...

    Rahul25265 pointsBadges:
  • Best practices involving admin rights for user on user system

    We are currently in the middle of figuring out the approach we are going to take in regard to a user having admin rights on their system. Typcially we set up a new user as an administrator on their system when they are logged into the domain. They don't have a local admin account on the system,...

    Kevins740 pointsBadges:
  • Call Center Rep to Call Ratio

    I am currently looking at an addition to staff in my call center for a local credit union and need some industry standards for staffing, metrics, etc. Currently we track agent Availabilty, Handle Ratio, AVG Talk Time (including hold time) and Department Abandon Rate. For my 7 person (not including...

    Tsmiley5 pointsBadges:
  • Data Center Decisions Survey Results

    The editors of SearchDataCenter.com recently conducted a survey of over 1,000 IT pros who revealed their biggest data center challenges for the second half of the year. And now the results are in. This year's survey data provides extensive insight into the key trends that are shaping today’s data...

    ITKE346,470 pointsBadges:
  • MQ software upgrade

    I am going to upgrade MQseries to latest version. I don't know anything about MQ. Can somebody tell me what are the basic steps I need to follow?   My machine is 9406-825 and os is V5R4M0

    Niranjanmulay35 pointsBadges:
  • Sponsor Post: Fear the Cloud? Migration Pros and Cons (on-demand chat from 6/29/2010)

    Organizations need to able to quickly recover failed servers and their data in the event of an outage. Deploying a server recovery solution can save a company tens of thousands of dollars in lost productivity and lost business. This live chat on June 29th from 1-3 pm EST provides an exclusive...

    EmNichs3,250 pointsBadges:
  • Showcase Query 8.0 Slowness

    We did an upgrade from Showcase 7.0 to Showcase 8.0. It appears that all our quieries that were created in 7.0 are really slow. Is there something we should be tweeking or looking at?

    SF49ERS25 pointsBadges:
  • Telecom services available for diverting numbers?

    The company I work for has offices in a mid western state and on the west coast.  Right now our phone system will forward calls ot only one number.  Currently we have it going to our external switchboard but when that closes at 5:30PM EST the phones switch back to the main home office number. ...

    Dukewhiteside10 pointsBadges:
  • Sponsor Post: Join Us for the Identity Access Management Live Expert Chat on 7/20 at 11am ET

    To compete in the new economy, organizations need to provide efficient and secure access to their internal applications and data for external entities, such as business partners, customers, and mobile employees. Join Microsoft's Senior Technical Product Manager, Brjann Brekkan, on July 20 from...

    ITKE346,470 pointsBadges:
  • Sponsor Post: Secure End Point Live Expert Chat – Tomorrow @ 11am ET

    Join this expert chat tomorrow, July 13th from 11am-2pm ET, to learn how Microsoft Forefront solutions protect client and server operating systems from emerging threats and information loss, while enabling more secure access from virtually anywhere. Click here for reminder email to access the...

    ITKE346,470 pointsBadges:
  • Sponsor Post: Cloud Migration Pros and Cons Live Chat Today

    Today's live chat from 1-3 pm EST provides an exclusive opportunity to get your cloud migration questions answered directly from industry experts. Get tips on how to improve your ability to recover in any type of loss or disaster while keeping your budget in check and gain insight into: Data...

    EmNichs3,250 pointsBadges:
  • Best CRM

    Why MS Dynamics CRM not the No 1 in the world? and what is the best one? it can be used online?

    8635 pointsBadges:
  • Found Trojan.ByteVerify on my computer

    Hi All, Symantec recently discovered Trojan.ByteVerify on my computer. I run system checks weekly and am always cautious about the e-mails I open, the web sites I go to and what I click on, so I was pretty surprised to find I had a Trojan. It was quarantined and removed, but I'm worried about what...

    jwise41020 pointsBadges:
  • How Can a Company Increase ERP Functionality?

    How can a company increase ERP functionality while simultaneously reducing operating costs and even head counts?

    Itelligence25 pointsBadges:
  • Call Center

    How is Visual Basic used in a call center?

    Stp45935 pointsBadges:
  • What is a good OpenSource program for CRM?

    We've been using Maximizer for years. Our company has sfound that we do not use all of the features of it. We are seeking a change to a less cumbersome CRM program. There are two people to use the program for Customer lists, contacts, e-mail, notes, calendar, word processing. Any thoughts to share?...

    Darryl6120 pointsBadges:
  • Have you taken a shot at the Intel Open Port IT Scavenger Hunt?

    If you're answer is no then what are you waiting for? Get in the hunt! You could win... GRAND PRIZE WINNER: Dell Precision T7500 Tower Workstation FIRST RUNNER UP: $100 Amazon.com Gift Card SECOND RUNNER UP: $50 Amazon.com Gift Card THIRD RUNNER UP: $25 Amazon.com Gift Card IT Knowledge Exchange...

    EmNichs3,250 pointsBadges:
  • MAC Address reference in asp environment

    Dear All, Please advise how to instruct system - asp environment - to identify/verify Server MAC address when communicating from Client work station.

    Ravindranpk10 pointsBadges:
  • Incorrect totalling of opportunities in a report

    I am creating an opportunities report in SalesForce, but the report is inaccurate because it adds up all the amounts at each stage instead of just totaling the amount of opportunity. Can anyone give me some help.

    Ebaker5 pointsBadges:
  • How best to handle inbound calls (small company)

    Hi all, I have to review our telephone system with the aim of making sure our customers that call us get answered promptly. I'm looking for opinions/best practice on the best way technically to handle inbound calls? Do you have answer service part automated? At the moment, we have 3 sales agents...

    Pandub130 pointsBadges:

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