• Salesforce.com Ceritification EXAM

    How hard is the salesforce.com certification exam? If so, what should I study most on? Are their certain areas it focuses on more? Do you have to be a salesforce expert in order to pass this and have used Salesforce for years? Thanks

    Jillerkitty10 pointsBadges:
  • Network Connection Freezes

    For some reason, at random, among 20 PCs on my network, in the morning or during the day, the network connection stops responding for both intranet and internet communications. The only solution thus far is to remove the NIC from the Device Manager, reboot the PC, and let Windows XP Pro find the...

    DboiSOBE0 pointsBadges:
  • Making a change using CRM

    I am using CRM in Lotus Notes. I am needing to change an account manager on many of our accounts. Currently, I am changing the account manager in each account one by one. My questions is: Is there a way to do a mass change vs. having to go into an account one by one??

    Ncalderon5 pointsBadges:
  • Couldn’t create new Force.com project in Eclipse

    I just installed Eclipse and Force.com IDE on Ubuntu Hardy to do some Salesforce.com development.  But I can't get it to create any new Force.com project.  It always gives me this error message: "Selected wizard could not be started.  Reason: Plug-in com.salesforce.ide.ui was unable to load...

    Rahul25265 pointsBadges:
  • Inter Vlan Routing

    Hello. I have 5 vlans working on my network i.e 192.168.80.0, 81.0, 82.0, 83.0, 84.0, 85.0 . i have one core switch where all L2 switches are connected. and router is connected with L2 switch. caz its in another building so cant connect with L3 3750 switch. and i have configured 5 subinterfaces in...

    Dave5305 pointsBadges:
  • Best practices involving admin rights for user on user system

    We are currently in the middle of figuring out the approach we are going to take in regard to a user having admin rights on their system. Typcially we set up a new user as an administrator on their system when they are logged into the domain. They don't have a local admin account on the system,...

    Kevins740 pointsBadges:
  • Call Center Rep to Call Ratio

    I am currently looking at an addition to staff in my call center for a local credit union and need some industry standards for staffing, metrics, etc. Currently we track agent Availabilty, Handle Ratio, AVG Talk Time (including hold time) and Department Abandon Rate. For my 7 person (not including...

    Tsmiley5 pointsBadges:
  • Data Center Decisions Survey Results

    The editors of SearchDataCenter.com recently conducted a survey of over 1,000 IT pros who revealed their biggest data center challenges for the second half of the year. And now the results are in. This year's survey data provides extensive insight into the key trends that are shaping today’s data...

    ITKE62,460 pointsBadges:
  • MQ software upgrade

    I am going to upgrade MQseries to latest version. I don't know anything about MQ. Can somebody tell me what are the basic steps I need to follow?   My machine is 9406-825 and os is V5R4M0

    Niranjanmulay35 pointsBadges:
  • Sponsor Post: Fear the Cloud? Migration Pros and Cons (on-demand chat from 6/29/2010)

    Organizations need to able to quickly recover failed servers and their data in the event of an outage. Deploying a server recovery solution can save a company tens of thousands of dollars in lost productivity and lost business. This live chat on June 29th from 1-3 pm EST provides an exclusive...

    EmNichs3,250 pointsBadges:
  • Showcase Query 8.0 Slowness

    We did an upgrade from Showcase 7.0 to Showcase 8.0. It appears that all our quieries that were created in 7.0 are really slow. Is there something we should be tweeking or looking at?

    SF49ERS25 pointsBadges:
  • Telecom services available for diverting numbers?

    The company I work for has offices in a mid western state and on the west coast.  Right now our phone system will forward calls ot only one number.  Currently we have it going to our external switchboard but when that closes at 5:30PM EST the phones switch back to the main home office number. ...

    Dukewhiteside10 pointsBadges:
  • Sponsor Post: Join Us for the Identity Access Management Live Expert Chat on 7/20 at 11am ET

    To compete in the new economy, organizations need to provide efficient and secure access to their internal applications and data for external entities, such as business partners, customers, and mobile employees. Join Microsoft's Senior Technical Product Manager, Brjann Brekkan, on July 20 from...

    ITKE62,460 pointsBadges:
  • Sponsor Post: Secure End Point Live Expert Chat – Tomorrow @ 11am ET

    Join this expert chat tomorrow, July 13th from 11am-2pm ET, to learn how Microsoft Forefront solutions protect client and server operating systems from emerging threats and information loss, while enabling more secure access from virtually anywhere. Click here for reminder email to access the...

    ITKE62,460 pointsBadges:
  • Sponsor Post: Cloud Migration Pros and Cons Live Chat Today

    Today's live chat from 1-3 pm EST provides an exclusive opportunity to get your cloud migration questions answered directly from industry experts. Get tips on how to improve your ability to recover in any type of loss or disaster while keeping your budget in check and gain insight into: Data...

    EmNichs3,250 pointsBadges:
  • Best CRM

    Why MS Dynamics CRM not the No 1 in the world? and what is the best one? it can be used online?

    8635 pointsBadges:
  • Found Trojan.ByteVerify on my computer

    Hi All, Symantec recently discovered Trojan.ByteVerify on my computer. I run system checks weekly and am always cautious about the e-mails I open, the web sites I go to and what I click on, so I was pretty surprised to find I had a Trojan. It was quarantined and removed, but I'm worried about what...

    jwise41020 pointsBadges:
  • How Can a Company Increase ERP Functionality?

    How can a company increase ERP functionality while simultaneously reducing operating costs and even head counts?

    Itelligence25 pointsBadges:
  • Call Center

    How is Visual Basic used in a call center?

    Stp45935 pointsBadges:
  • What is a good OpenSource program for CRM?

    We've been using Maximizer for years. Our company has sfound that we do not use all of the features of it. We are seeking a change to a less cumbersome CRM program. There are two people to use the program for Customer lists, contacts, e-mail, notes, calendar, word processing. Any thoughts to share?...

    Darryl6120 pointsBadges:

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