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	<title>IT Answers &#187; CRM best practices</title>
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		<title>CRM Justification</title>
		<link>http://itknowledgeexchange.techtarget.com/itanswers/crm-justification/</link>
		<comments>http://itknowledgeexchange.techtarget.com/itanswers/crm-justification/#comments</comments>
		<pubDate>Tue, 07 Sep 2010 18:29:38 +0000</pubDate>
		<dc:creator>Bgambel</dc:creator>
				<category><![CDATA[CRM]]></category>
		<category><![CDATA[CRM best practices]]></category>
		<category><![CDATA[CRM implementation]]></category>
		<category><![CDATA[CRM ROI]]></category>

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		<description><![CDATA[Does anyone have examples of real dollars tied to a CRM justification based on productivity?]]></description>
				<content:encoded><![CDATA[<p>Does anyone have examples of real dollars tied to a CRM justification based on productivity?</p>
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		<title>Benefits of Customer relationship management</title>
		<link>http://itknowledgeexchange.techtarget.com/itanswers/customer-relationship-management/</link>
		<comments>http://itknowledgeexchange.techtarget.com/itanswers/customer-relationship-management/#comments</comments>
		<pubDate>Thu, 15 Apr 2010 02:53:13 +0000</pubDate>
		<dc:creator>Brenabbk</dc:creator>
				<category><![CDATA[CRM]]></category>
		<category><![CDATA[CRM best practices]]></category>
		<category><![CDATA[e-marketing]]></category>

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		<description><![CDATA[Can you tell me some of the e-marketing aspects of customer relationship management]]></description>
				<content:encoded><![CDATA[<p>Can you tell me some of the e-marketing aspects of customer relationship management</p>
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		<title>CRM department?</title>
		<link>http://itknowledgeexchange.techtarget.com/itanswers/crm-department/</link>
		<comments>http://itknowledgeexchange.techtarget.com/itanswers/crm-department/#comments</comments>
		<pubDate>Sat, 22 Nov 2008 20:14:23 +0000</pubDate>
		<dc:creator>Jamal212</dc:creator>
				<category><![CDATA[CRM best practices]]></category>
		<category><![CDATA[CRM careers]]></category>
		<category><![CDATA[CRM management]]></category>

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		<description><![CDATA[an automobile company offered me a position to build and run a CRM department in the company,what is the first thing i should do to attain good results?]]></description>
				<content:encoded><![CDATA[<p>an automobile company offered me a position to build and run a CRM department in the company,what is the first thing i should do to attain good results?</p>
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		<title>CRM Resource Guide</title>
		<link>http://itknowledgeexchange.techtarget.com/itanswers/crm-resource-guide/</link>
		<comments>http://itknowledgeexchange.techtarget.com/itanswers/crm-resource-guide/#comments</comments>
		<pubDate>Thu, 04 Sep 2008 15:25:24 +0000</pubDate>
		<dc:creator>IndyXtopher</dc:creator>
				<category><![CDATA[CRM]]></category>
		<category><![CDATA[CRM best practices]]></category>
		<category><![CDATA[CRM strategy]]></category>

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		<description><![CDATA[If you could recommend one or two resource guides (books) on CRM strategies &#038; technologies, what would they be?]]></description>
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		<title>What is a realistic number of calls that a single phone agent?</title>
		<link>http://itknowledgeexchange.techtarget.com/itanswers/what-is-a-realistic-number-of-calls-that-a-single-phone-agent/</link>
		<comments>http://itknowledgeexchange.techtarget.com/itanswers/what-is-a-realistic-number-of-calls-that-a-single-phone-agent/#comments</comments>
		<pubDate>Thu, 24 Apr 2008 19:10:19 +0000</pubDate>
		<dc:creator>CRM Ask the Expert</dc:creator>
				<category><![CDATA[Call center agents]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[CRM best practices]]></category>

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		<description><![CDATA[What is a realistic number of calls that a phone agent handling calls for a busy multi-specialty physician&#8217;s practice can handle? Thanks very much.]]></description>
				<content:encoded><![CDATA[<p>What is a realistic number of calls that a phone agent handling calls for a busy multi-specialty physician&#8217;s practice can handle? Thanks very much.</p>
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		<title>easy crm software</title>
		<link>http://itknowledgeexchange.techtarget.com/itanswers/easy-crm-software/</link>
		<comments>http://itknowledgeexchange.techtarget.com/itanswers/easy-crm-software/#comments</comments>
		<pubDate>Thu, 28 Feb 2008 03:48:51 +0000</pubDate>
		<dc:creator>Matijs</dc:creator>
				<category><![CDATA[CRM best practices]]></category>
		<category><![CDATA[CRM learning center]]></category>

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		<description><![CDATA[Question Edited by Serena3]]></description>
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