http://itknowledgeexchange.techtarget.com/itanswers Thu, 23 May 2013 10:00:33 +0000 en-US hourly 1 http://itknowledgeexchange.techtarget.com/itanswers/sip-for-contact-centers/ http://itknowledgeexchange.techtarget.com/itanswers/sip-for-contact-centers/#comments Mon, 26 Jan 2009 17:20:14 +0000 MikeM What is the benefit (business and technical) of SIP for a contact center?

]]> http://itknowledgeexchange.techtarget.com/itanswers/sip-for-contact-centers/feed/ 1 http://itknowledgeexchange.techtarget.com/itanswers/need-advice-on-an-offshore-contact-center-start-up/ http://itknowledgeexchange.techtarget.com/itanswers/need-advice-on-an-offshore-contact-center-start-up/#comments Wed, 23 Jul 2008 17:24:47 +0000 CRM Ask the Expert http://itknowledgeexchange.techtarget.com/itanswers/need-advice-on-an-offshore-contact-center-start-up/feed/ 1 http://itknowledgeexchange.techtarget.com/itanswers/what-voip-pbx-application-has-a-good-acd-system-for-contact-centers/ http://itknowledgeexchange.techtarget.com/itanswers/what-voip-pbx-application-has-a-good-acd-system-for-contact-centers/#comments Mon, 31 Mar 2008 21:10:51 +0000 Unified Communications ATE What VoIP PBX application has a good ACD system for contact centers? Thanks for your input.

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