IT Answers » Call forwarding services http://itknowledgeexchange.techtarget.com/itanswers Thu, 23 May 2013 14:51:55 +0000 en-US hourly 1 Telecom services available for diverting numbers? http://itknowledgeexchange.techtarget.com/itanswers/telephone-problem/ http://itknowledgeexchange.techtarget.com/itanswers/telephone-problem/#comments Mon, 19 Jul 2010 18:27:19 +0000 Dukewhiteside The company I work for has offices in a mid western state and on the west coast.  Right now our phone system will forward calls ot only one number.  Currently we have it going to our external switchboard but when that closes at 5:30PM EST the phones switch back to the main home office number.  Anyone trying to call for assistance after that time cannot be forwarded to any other number so it goes to a Unity Message system that converts the phone call to an email.  Calls for support then go unanswered until the next day.

Is there a phone system or program that will allow the phones to be diverted to our external switchboard during the normal office hours then switch to the midwest or west coast offices until they close.  Then it could switch back to the home office number.

Any thoughts or suggestions would be appreciated.

]]> http://itknowledgeexchange.techtarget.com/itanswers/telephone-problem/feed/ 1 Cisco Telphony enquiry abut call forwarding options http://itknowledgeexchange.techtarget.com/itanswers/cisco-telphony-enquiry-abut-call-forwarding-options/ http://itknowledgeexchange.techtarget.com/itanswers/cisco-telphony-enquiry-abut-call-forwarding-options/#comments Thu, 07 Jan 2010 13:33:34 +0000 Labi Hi I am having a problem with calls forwarded to one user directly from the switchboard. this user now and again receives calles that are ment to go to a diffrent user. I have checked call manager and i have not seen any call forwarding options set in those directory numbers. Can anyone let me know if there is another way of setting call forwardings in call manager 5.0

many thanks Labi

]]> http://itknowledgeexchange.techtarget.com/itanswers/cisco-telphony-enquiry-abut-call-forwarding-options/feed/ 0 VoiP http://itknowledgeexchange.techtarget.com/itanswers/voip-7/ http://itknowledgeexchange.techtarget.com/itanswers/voip-7/#comments Thu, 08 Oct 2009 21:56:29 +0000 Elegolas17 Is anyone familiar with a low cost VoiP service that allows for call forwarding.  I would like to use the service to track phone calls.  I need to know the number of times the number was called and where the call originated from.

Ideally I would like a VoiP service that doesn’t bill the minutes used during a call forward
]]> http://itknowledgeexchange.techtarget.com/itanswers/voip-7/feed/ 1 Call Forwarding Path http://itknowledgeexchange.techtarget.com/itanswers/call-forwarding-path/ http://itknowledgeexchange.techtarget.com/itanswers/call-forwarding-path/#comments Tue, 23 Sep 2008 13:26:57 +0000 ASM By default, if an ext is forwarded to another ext and that other ext does not pick up….Cisco will send the caller to the original person’s voicemail box. How can I change that so that the caller will go to the voicemail box of the ext that the calls are forwarded to?

]]> http://itknowledgeexchange.techtarget.com/itanswers/call-forwarding-path/feed/ 0 Divert calls if out of reach http://itknowledgeexchange.techtarget.com/itanswers/divert-calls-if-out-of-reach/ http://itknowledgeexchange.techtarget.com/itanswers/divert-calls-if-out-of-reach/#comments Wed, 16 Jul 2008 13:19:28 +0000 Philip22 Can i devert my calls to another phone land line or mobile if my blackberry is out of reach

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