• “Test” Surname and IT tests

    Please help. My last name is Test. Every couple months my sisters or I receive products we did not order, or voice mails about MRI's we did not schedule, because IT people use our last name to create phantom clients to test systems. I guess if we are already in the system, the phantom Test becomes...

    TestFire25 pointsBadges:
  • Internet Explorer vs. Firefox

    Hello, I'm the Assistant Editor on SearchWindowsSecurity.com. I'm looking to start a discussion about what browser people are using and why. Also, is anyone considering switching from IE to Firefox, or are your plans to stay with IE? Here's some food for thought... As of Feb. 2005, an estimated 35...

    LMullen0 pointsBadges:
  • How to find out what social media accounts my husband has?

    So he claims none. He put extensions and frameworks in my computer. How can I remove them?

    Vazquezliz35 pointsBadges:
  • What is the industry standard for call center monthly/annual attrition?

    I am trying to gain understanding of industry standard attrition for call centers.

    stowers5 pointsBadges:
  • layer 2 & layer 3 switch

    Hi All, what is the basic difference between layer 2 & layer 3 switch. how can configure layer 2 & layer3 managable switch

    Psharma11760 pointsBadges:
  • Calculate calls for call center

    I have agents that are logged on different queues during the day and some calls get calls and some not. How can I calculate? Should I have the number of hours an agent was connected on a queue?

    mohamed12330 pointsBadges:
  • Features in Sales Force Automation

    What are the features of Sales Force Automation (SFA)?

    Lordaeron5 pointsBadges:
  • Deleting and blocking a friend then unblocking on Snapchat

    I was mutual friends with someone, and deleted and blocked them. I recently unblocked them but did not add them back. The person showed up under "added me" and it said "added you back" but there was a white button next to this that said "Add". I never went and re-added this person. Is this an error...

    CatallicA5 pointsBadges:
  • Is group message considered social media?

    Is a group message considered to be social media?

    Deuce325065 pointsBadges:
  • Snapchat: A social media site?

    Is Snapchat considered a social media networking site?

    Graemekerr15 pointsBadges:
  • Measure social media ROI

    How can I measure social media ROI?

    namraa20 pointsBadges:
  • Technical Support Team: Is this the Proper Name for our workgroup?

    I manage a 5 person team that has responsibilities in the following areas: Member Support handles all client contacts concerning errors/how-to/data issues with our applications and website. There are two Level 1 resources, two Level 2, and I am the Level 3 escalation point. We are either Leads,...

    MLee3D15 pointsBadges:
  • Cloud-based CRM Software for customer’s database

    I need to develop a customer’s database for clients. Can anyone recommend any Cloud-based CRM software for small business (Customer Relationship Management) that improves relation with new and existing customers? I know there is something to manage newsletters, few mail accounts, social media...

    darrenhayes7815 pointsBadges:
  • Advice for SAP career change

    I want to move in SAP but I need some honest advise please. I have over 5 years of retail back ground so which is the best module to study and probably best place to get training for that module in UK? A friend of mine recommended me CRM but I am not sure. Please help.

    jaytrivedi5 pointsBadges:
  • Customer service model for E-Commerce transactions

    Do I need to create an end-to-end customer service model which would facilitate E-Commerce transactions for specific merchants. Think you can help with some tips?

    rdesousa5 pointsBadges:
  • Divert calls if out of reach

    Can i devert my calls to another phone land line or mobile if my blackberry is out of reach

    Philip225 pointsBadges:
  • Prevent risks of social networking

    Is there any solution to prevent the risks of social networking?

    SD7179RKG5 pointsBadges:
  • Wiping my social media accounts

    Is it possible to totally erase every social media account I have ever made? Without knowing the passwords to them?

    Cammyd20 pointsBadges:
  • CRM staff

    I was wondering if there's a relationship between the number of CRM department staff and other metrics of a company such as sales volume or production volume?

    Niloofar5 pointsBadges:
  • Data visualization

    I am working in a startup, I need to visualize my data using either a reporting tool or data visualization software (both open source). I need to integrate this tool with traffic data coming from Google Analytics, click-cost data from google adwords and the sales data from a CRM software, what...

    amansuri5 pointsBadges:

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