Report for reading the IDOC structure
HI Experts, Requirement: Report for Reading all the IDocs and the entire data for the particular status in the selected date. ( All the error messages for the status 51). I am very new to this site please excuse me if any mistakes . I am getting an issue as : I wants to prepare a report for reading...
HI Experts, Requirement: Report for Reading all the IDocs and the entire data for the particular status in the selected date. ( All the error messages for the status 51). I am very new to this site please excuse me if any mistakes . I am getting an issue as : I wants to prepare a report for reading...
5 pts.
The IT Blog Top 10: Nov. 19, 2009
10. The intermediate IBM i 6.1.1 version Mark Fontecchio takes a look at IBM i 6.1.1, and answers the question of how well it fills the gap for those waiting for i5/OS. 9. Using VRDP to view VirtualBox virtual machines remotely Rick Vanover explains some important adminsitration techniques for...
10. The intermediate IBM i 6.1.1 version Mark Fontecchio takes a look at IBM i 6.1.1, and answers the question of how well it fills the gap for those waiting for i5/OS. 9. Using VRDP to view VirtualBox virtual machines remotely Rick Vanover explains some important adminsitration techniques for...
handling time for telecommunications voice services and dsl
What is the acceptable handling time for telecommunications voice services and dsl?
What is the acceptable handling time for telecommunications voice services and dsl?
The IT Blog Top 10: Nov. 12, 2009
10. How to use command line arguments in VBScript via the Wscript.Arguments Object Jerry Lees offers up an indispensible guide for VBScripters. 9. Standard Server 2003 Migration to SBS 2008 Part 3 Roger Crawford’s third part of his series on Server 2003 migrations. 8. Success of 64-bit Internet...
10. How to use command line arguments in VBScript via the Wscript.Arguments Object Jerry Lees offers up an indispensible guide for VBScripters. 9. Standard Server 2003 Migration to SBS 2008 Part 3 Roger Crawford’s third part of his series on Server 2003 migrations. 8. Success of 64-bit Internet...
The IT Blog Top 10: Nov. 5, 2009
10. Using VRDP to view VirtualBox virtual machines remotely Rick Vanover has put together a useful tutorial for Sun’s xVM VirtualBox. 9. How to reset the Cisco Catalyst Switch to Factory Defaults Yasir Irfan offers some advice for those needing a fresh late on Catalyst switches. 8. Independent...
10. Using VRDP to view VirtualBox virtual machines remotely Rick Vanover has put together a useful tutorial for Sun’s xVM VirtualBox. 9. How to reset the Cisco Catalyst Switch to Factory Defaults Yasir Irfan offers some advice for those needing a fresh late on Catalyst switches. 8. Independent...
Calculating concurrent users based on active members in DB
Hi: We are in the process of implementing the customer portal for our CRM system (Oracle Siebel). Need to know how to estimate the number of concurrent users based on the active members in the database. Currently we have about 1 million active members in the database with 40% email address...
Hi: We are in the process of implementing the customer portal for our CRM system (Oracle Siebel). Need to know how to estimate the number of concurrent users based on the active members in the database. Currently we have about 1 million active members in the database with 40% email address...
The most-watched IT questions this week: Nov. 3, 2009
Here are the 10 most watched questions on ITKE: There’s some great discussions going on. Go answer a question now and take your shot at winning a TV: 1. Problem installing Exchange 2007 Management Tools was posed by Labnuke99 and answered by Mshen. 2. What Event ID was asked by Newbiepeon and...
Here are the 10 most watched questions on ITKE: There’s some great discussions going on. Go answer a question now and take your shot at winning a TV: 1. Problem installing Exchange 2007 Management Tools was posed by Labnuke99 and answered by Mshen. 2. What Event ID was asked by Newbiepeon and...
SRM funtions in SAP
My company just started with the SAP system. I would like to how to pull up the equipment that has been issued to a employee under the SRM application in SAP. Software/Hardware used: sap
My company just started with the SAP system. I would like to how to pull up the equipment that has been issued to a employee under the SRM application in SAP. Software/Hardware used: sap
Call Center Rep to Call Ratio
I am currently looking at an addition to staff in my call center for a local credit union and need some industry standards for staffing, metrics, etc. Currently we track agent Availabilty, Handle Ratio, AVG Talk Time (including hold time) and Department Abandon Rate. For my 7 person (not...
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| Oct 29 2009 8:09 PM GMT
Call Center Representative, Call Center management, Call Center metrics
I am currently looking at an addition to staff in my call center for a local credit union and need some industry standards for staffing, metrics, etc. Currently we track agent Availabilty, Handle Ratio, AVG Talk Time (including hold time) and Department Abandon Rate. For my 7 person (not...
Answer Question
| Oct 29 2009 8:09 PM GMTCall Center Representative, Call Center management, Call Center metrics
The IT Blog Top 10: Oct. 29, 2009
10. Choosing a block size when creating VMFS datastores Eric Siebert has written a guide on how to choose the right size for VMFS datastores. 9. How to use command line arguments in VBScript via the Wscript.Arguments Object Jerry Lees explains a helpful VBScript trick. 8. Using VRDP to view...
10. Choosing a block size when creating VMFS datastores Eric Siebert has written a guide on how to choose the right size for VMFS datastores. 9. How to use command line arguments in VBScript via the Wscript.Arguments Object Jerry Lees explains a helpful VBScript trick. 8. Using VRDP to view...
Sage/Windows printing problem
I have upgraded from windows 2000 to XP, I am now unable to print any invoices. I get the massage "config system failed to initialise" any one any ideas. I have deleated microsoft.net framework 4.0 as advised by sage, this has not fixed the problem. Software/Hardware used: Sage line 50, Windows XP
I have upgraded from windows 2000 to XP, I am now unable to print any invoices. I get the massage "config system failed to initialise" any one any ideas. I have deleated microsoft.net framework 4.0 as advised by sage, this has not fixed the problem. Software/Hardware used: Sage line 50, Windows XP
Most popular blog posts this week
10. Removing old hardware after a P2V conversion Eric Siebert shares a long-held best practice regarding old server management. 9. The challenge of managing risk when IT budgets tighten Linda Tucci explains the challenges of a down economy -- and offers some tips on coming out ahead. 8. Ellison...
10. Removing old hardware after a P2V conversion Eric Siebert shares a long-held best practice regarding old server management. 9. The challenge of managing risk when IT budgets tighten Linda Tucci explains the challenges of a down economy -- and offers some tips on coming out ahead. 8. Ellison...
The most-watched IT questions this week: Oct. 13, 2009
Here are the 10 most watched questions on ITKE: There’s some great discussions going on ranging from going green to how to create a new network. Go answer a question now and take your shot at winning a TV, or check out the rest of the top 10 on the Community Blog: 1. Going green: Are you feeling...
Here are the 10 most watched questions on ITKE: There’s some great discussions going on ranging from going green to how to create a new network. Go answer a question now and take your shot at winning a TV, or check out the rest of the top 10 on the Community Blog: 1. Going green: Are you feeling...
Soon you can redeem knowledge points for Amazon.com gift cards
Yes we are coming up knowledge points and will be announcing the ability to redeem all the points you have earned thru december this year for amazon.com gift cards. Next week we will be sending out an email with all the details but it should be fun to see who ends up asking and answering to beef up...
Yes we are coming up knowledge points and will be announcing the ability to redeem all the points you have earned thru december this year for amazon.com gift cards. Next week we will be sending out an email with all the details but it should be fun to see who ends up asking and answering to beef up...
The most-watched IT questions this week: Oct. 6, 2009
Once again, we’ve compiled the 10 most watched questions on ITKE, and found some great discussions on topics ranging from virtualization to disaster recovery to disaster recovery. Go answer a question now and you could win a TV, or check out the rest of the top 10 on the Community Blog: 1. How...
Once again, we’ve compiled the 10 most watched questions on ITKE, and found some great discussions on topics ranging from virtualization to disaster recovery to disaster recovery. Go answer a question now and you could win a TV, or check out the rest of the top 10 on the Community Blog: 1. How...
The IT Blog Top 10: Oct. 1, 2009
10. Choosing a block size when creating VMFS datastores Eric Siebert provides a guide detailing how to choose a block size for VMFS datastores. 9. Using VRDP to view VirtualBox virtual machines remotely Rick Vanover walks through Sun’s xVM VirtualBox’s ability to tap into VRDP remote viewing. ...
10. Choosing a block size when creating VMFS datastores Eric Siebert provides a guide detailing how to choose a block size for VMFS datastores. 9. Using VRDP to view VirtualBox virtual machines remotely Rick Vanover walks through Sun’s xVM VirtualBox’s ability to tap into VRDP remote viewing. ...
The most-watched IT questions this week: Sept. 22, 2009
Curious as to what the most popular IT questions and answers are on ITKE? So were we! So we’ve been watching the watchlists, so to speak, to bring you the top 10 questions, answers and discussions at the top of user watchlists this week. Read them all at our Community Blog.
Curious as to what the most popular IT questions and answers are on ITKE? So were we! So we’ve been watching the watchlists, so to speak, to bring you the top 10 questions, answers and discussions at the top of user watchlists this week. Read them all at our Community Blog.
Need advice on outsourcing our Call Center operations
We are a municipality-owned and unionized gas distribution utility with 500 residential customers. We are exploring the idea of outsourcing our call center operations which mainly includes inbound calls (billing, collections, service) and outbound calls (collections). We are regulated by a Public...
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| Sep 22 2009 1:05 PM GMT
Call Centers, Call center outsourcing, Call center services
We are a municipality-owned and unionized gas distribution utility with 500 residential customers. We are exploring the idea of outsourcing our call center operations which mainly includes inbound calls (billing, collections, service) and outbound calls (collections). We are regulated by a Public...
Answer Question
| Sep 22 2009 1:05 PM GMTCall Centers, Call center outsourcing, Call center services
Is Gartner right about their 5 CRM technology trends?
Recently, Gartner outlined 5 trends changing CRM architectures: Cloud Computing, Business intelligence and CRM, The shift from operational CRM to social CRM, Web-oriented architecture and its effect on CRM systems, Unified communications While most of this makes sense in theory, I'm wondering if...
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| Sep 16 2009 2:48 PM GMT
Customer Relationship Management, Open IT Forum, Unified Communications
Recently, Gartner outlined 5 trends changing CRM architectures: Cloud Computing, Business intelligence and CRM, The shift from operational CRM to social CRM, Web-oriented architecture and its effect on CRM systems, Unified communications While most of this makes sense in theory, I'm wondering if...
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| Sep 16 2009 2:48 PM GMTCustomer Relationship Management, Open IT Forum, Unified Communications
The most-watched IT questions this week: Sept. 15, 2009
As part of a new feature on the IT Knowledge Exchange Community Blog, we're highlighting the top 10 most-watched questions. Here are the top 5: Virtualization vs. Consolidation, Tracing a computer to an IP address, Connect remote Oracle 11g server in VB 6.0, How to utlize multiple static IP's when...
As part of a new feature on the IT Knowledge Exchange Community Blog, we're highlighting the top 10 most-watched questions. Here are the top 5: Virtualization vs. Consolidation, Tracing a computer to an IP address, Connect remote Oracle 11g server in VB 6.0, How to utlize multiple static IP's when...
