• Is group message considered social media?

    Is a group message considered to be social media?

    Deuce325025 pointsBadges:
  • Cloud-based CRM Software for customer’s database

    I need to develop a customer’s database for clients. Can anyone recommend any Cloud-based CRM software for small business (Customer Relationship Management) that improves relation with new and existing customers? I know there is something to manage newsletters, few mail accounts, social media...

    darrenhayes7815 pointsBadges:
  • Advice for SAP career change

    I want to move in SAP but I need some honest advise please. I have over 5 years of retail back ground so which is the best module to study and probably best place to get training for that module in UK? A friend of mine recommended me CRM but I am not sure. Please help.

    jaytrivedi5 pointsBadges:
  • Snapchat: A social media site?

    Is Snapchat considered a social media networking site?

    Graemekerr15 pointsBadges:
  • Customer service model for E-Commerce transactions

    Do I need to create an end-to-end customer service model which would facilitate E-Commerce transactions for specific merchants. Think you can help with some tips?

    rdesousa5 pointsBadges:
  • Divert calls if out of reach

    Can i devert my calls to another phone land line or mobile if my blackberry is out of reach

    Philip225 pointsBadges:
  • Prevent risks of social networking

    Is there any solution to prevent the risks of social networking?

    SD7179RKG5 pointsBadges:
  • Wiping my social media accounts

    Is it possible to totally erase every social media account I have ever made? Without knowing the passwords to them?

    Cammyd20 pointsBadges:
  • CRM staff

    I was wondering if there's a relationship between the number of CRM department staff and other metrics of a company such as sales volume or production volume?

    Niloofar5 pointsBadges:
  • Data visualization

    I am working in a startup, I need to visualize my data using either a reporting tool or data visualization software (both open source). I need to integrate this tool with traffic data coming from Google Analytics, click-cost data from google adwords and the sales data from a CRM software, what...

    amansuri5 pointsBadges:
  • Social networking

    What is social networking?

    084482676410 pointsBadges:
  • What’s the best option: Siebel CRM, Salesforce CRM or SAP CRM?

    As I'm having training as well as working on SugarCRM now. So I want to move on to either of the CRM modules (SebielCRM, SalesforceCRM and SAP CRM). So please suggest me which is the best option to go.

    chakramdhar65 pointsBadges:
  • Application data archiving

    How do I archive application data in SAP?

    TaylorP5 pointsBadges:
  • Do you have an example of a call center’s decision tree?

    I'd like to see an example of a decision tree in a call center. Specifically, I'd like to see if there is a structure about how a conversation should be held between the call center and the user.

    DIANASYZ5 pointsBadges:
  • Misuse of social media

    How can I use and misuse social media platforms (Twitter, Facebook, LinkedIn, etc.)?

    chaitanya1101997kumar5 pointsBadges:
  • CRM software for international clinics

    For our international clinics, what CRM software should we use?

    saadbhatti5 pointsBadges:
  • Problem opening file in Winzip

    My user got several winzip files (uploaded from public for copyright registration into Siebel). They could not be opened in Siebel; I found the zip files on the servers and copied them on the desktop. I verified that they are WinZip files by finding PK characters on the file header. If i do a left...

    mikidc470 pointsBadges:
  • How to grow career as a CRM consultant

    Hi, I have started my career as a Oracle CRM consultant, currently working in sales cloud. I really want to know how is the market for CRM consultants and what courses or technologies would help in growing my career in CRM? Thanks Shweta

    shwetadixit95 pointsBadges:
  • What is the formula to calculate the manpower requirement at a call center?

    What is the formula to calculate the manpower requirement at a call center, if the no.of calls are specified for example, as 50000 calls and defined AHT is 150 secs per call?

    arijitdutta5 pointsBadges:
  • Help converting AS/400 to Sage

    I have taken over a position that the previous guy retired. The company uses AS/400 for the inventory system, but is in the process of converting to SAGE. The issue is the inventory that is in AS/400 is still being used while in operation. Is there a way to move the inventory to SAGE without having...

    lawdawg19935 pointsBadges:

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