CRM Questions and Answers
61 - 80 of 441

Cross- Catalog Search SAP SRM

Has anyone signed up for the smartOCI Beta testing? It is supposed to be a "google like" search engine for SAP SRM...

Answer Question   |  May 21 2009  3:19 PM GMT
SAP, SRM, OCI Catalogs
asked by DeeLynn

  5 pts.

Saratoga Systems iAvenue CRM

My client is using iAvenue CRM Application provided by Saratoga systems. I want to know how is iAvenue different from other CRMs?

View Answer   |  May 21 2009  8:05 AM GMT
iAvenue CRM, CRM, CRM software
asked by Makhija

  5 pts.

Relative contact list in Exchange 2007

In my company we're considering leaving MS CRM v3.0 (we've just been using two of its features: address book and task management. Only.) As the license prices of CRM are quite high we've thought it might be a pretty nice idea to try to figure out if there's a possibility to configure Exchange 2007...

View Answer   |  May 19 2009  8:25 PM GMT
Exchange 2007, CRM, Exchange Contacts
asked by Damiankrol

  5 pts.

How to run Siebel service from external C# application?

how to run siebel service from external c# application

Answer Question   |  May 13 2009  6:18 AM GMT
Siebel, C#, CRM services
asked by MS100

  5 pts.

Getting error 57 & 58 when user trying to login?

when ever user trying to login it is saying request timed out. Understood That when ever genesys is sending request to Avaya it is getting timed out. We have Avaya CM 2.0 and integrated with GVP.

asked by Chinaramaiah

  10 pts.

"Test" Surname and IT tests

Please help. My last name is Test. Every couple months my sisters or I receive products we did not order, or voice mails about MRI's we did not schedule, because IT people use our last name to create phantom clients to test systems. I guess if we are already in the system, the phantom Test becomes...

Answer Question   |  May 7 2009  11:16 PM GMT
market research
asked by TestFire

  25 pts.

GP Smartlist Install

On installation of GP on a new PC where Smartlist was checked, Smartlist does not show as an option within GP. This person has proper permissions in the appl and accessed the feature before. What are we missing?

asked by JLJ

  5 pts.

Intuit Quickbase

Hi, I was wondering what actually is Intuit Quickbase and what systems support this. I am currently looking for someone with this experience however not exactly sure what type of person I am

View Answer   |  May 4 2009  5:59 PM GMT
Intuit Quickbase
asked by Teale

  5 pts.

Great Plains Integration Error - Paasword Required

My integration of Misc Return credits is failing as the error "Password required : None Specified" keeps poping up. We have used this integration in the past for invoices and it works fine.

asked by SChanana

  5 pts.

PDA sync with siebel

we are getting all the views on thin client but not getting those on PDA after syncronization.

Answer Question   |  Apr 28 2009  4:17 PM GMT
Siebel 7.x, PDA, Siebel Synchronization
asked by Capgemini

  5 pts.

What new features would you like to see on ITKnowledgeExchange.com?

Members We are always looking for ways to make finding answers and communicating with peers easier on this site. With that said I would love to hear from you on what features you think would make this site better. Some ideas could be to promote users Knowledge points more, allow more senior users...

View Answer   |  Apr 28 2009  3:51 PM GMT
Storage, Virtualization, Security
asked by ITKE

  10345 pts.

Change in software version earlier proposed by contractor

An external software company is working for us on a project. They are proposing to supply a new release of software. The original software was certified to meet our requirements. Features of the new release of software are claimed to correct some longstanding user annoyances whilst offering some...

View Answer   |  Apr 25 2009  2:02 PM GMT
Software Management, Software upgrades
asked by JSB

  5 pts.

Can Siebel 8.x search center search on VBC?

I would like to know if Siebel8 search center can search on VBC retrieving data from an external source?

Answer Question   |  Apr 2 2009  6:29 PM GMT
Siebel 8.x, VBC, Siebel
asked by SiebelPM

  5 pts.

Billing and Call Center metrics

Where can I find an industry report on average cost, # of exceptions, FTE per customer, etc. stats from utility call center? I would like billing information too.

Answer Question   |  Apr 1 2009  6:50 PM GMT
Call Center, Call Center metrics
asked by Tm8875

  5 pts.

Integration manager not available from the tools menu

Integration manager for Great Plains 9.0 has been installed properly and registered. However, it is grayed out in the tools menu but run integration is not. How do I make it available in the tools menu?

asked by Rockkandii

  25 pts.

AS/400 Navigator

Hi , Can anyone tell me what is this problem when i try to click on the database tab in AS/400 navigator. Navigation: -> login to machine id->click on the machine-id->click on the database tab-> ERROR reported Function did not complete successfully. AS/400 Message ID: PWS0001 Cause...

View Answer   |  Mar 30 2009  11:38 AM GMT
AS/400 errors, AS/400 Navigator, AS/400 error messages
asked by Sangay

  365 pts.

Managing access to supplier/customer networks

Our manufacturing company has a lot of customers which may require access to information on their network. Information may include engineering change orders, bills of materials, design documentation, etc. In some cases we can get access through a secured web portal (preferred). In other cases we...

View Answer   |  Mar 27 2009  5:44 PM GMT
VPN, Client management, secure access
asked by Labnuke99

  26275 pts.

CUSTOMER RELATIONSHIP MANAGEMENT STRATEGIES CAN BE KEY TO SURVIVING ECONOMIC SLOWDOWN?

Why is customer relationship management strategies can be key to surviving economic slow down? can anyone explain its issue for me? i don't really understand about this statement. thanks

View Answer   |  Mar 27 2009  2:15 PM GMT
Customer Relationship Management, CRM
asked by DM0780370

  5 pts.

Any suggestions on how to lower ACW?

Does anyone have any suggestions on how to lower ACW? In my industry, it is expected to enter all notations while the customer is on the phone and ACW should only be used in rare instances.

View Answer   |  Mar 26 2009  4:20 AM GMT
ACW, After Call Work, Call Center metrics
asked by Busymom72411

  5 pts.

how to create IIS web for CRM after i confused deleted?

Recreated IIS web for CRM after deleted.

View Answer   |  Mar 23 2009  12:05 AM GMT
CRM services, IIS Server, IIS
asked by Hangkheang

  5 pts.

61 - 80 of 441