Soon you can redeem knowledge points for Amazon.com gift cards
Yes we are coming up knowledge points and will be announcing the ability to redeem all the points you have earned thru december this year for amazon.com gift cards. Next week we will be sending out an email with all the details but it should be fun to see who ends up asking and answering to beef up...
Yes we are coming up knowledge points and will be announcing the ability to redeem all the points you have earned thru december this year for amazon.com gift cards. Next week we will be sending out an email with all the details but it should be fun to see who ends up asking and answering to beef up...
10345 pts.
The most-watched IT questions this week: Oct. 6, 2009
Once again, we’ve compiled the 10 most watched questions on ITKE, and found some great discussions on topics ranging from virtualization to disaster recovery to disaster recovery. Go answer a question now and you could win a TV, or check out the rest of the top 10 on the Community Blog: 1. How...
Once again, we’ve compiled the 10 most watched questions on ITKE, and found some great discussions on topics ranging from virtualization to disaster recovery to disaster recovery. Go answer a question now and you could win a TV, or check out the rest of the top 10 on the Community Blog: 1. How...
The IT Blog Top 10: Oct. 1, 2009
10. Choosing a block size when creating VMFS datastores Eric Siebert provides a guide detailing how to choose a block size for VMFS datastores. 9. Using VRDP to view VirtualBox virtual machines remotely Rick Vanover walks through Sun’s xVM VirtualBox’s ability to tap into VRDP remote viewing. ...
10. Choosing a block size when creating VMFS datastores Eric Siebert provides a guide detailing how to choose a block size for VMFS datastores. 9. Using VRDP to view VirtualBox virtual machines remotely Rick Vanover walks through Sun’s xVM VirtualBox’s ability to tap into VRDP remote viewing. ...
The most-watched IT questions this week: Sept. 22, 2009
Curious as to what the most popular IT questions and answers are on ITKE? So were we! So we’ve been watching the watchlists, so to speak, to bring you the top 10 questions, answers and discussions at the top of user watchlists this week. Read them all at our Community Blog.
Curious as to what the most popular IT questions and answers are on ITKE? So were we! So we’ve been watching the watchlists, so to speak, to bring you the top 10 questions, answers and discussions at the top of user watchlists this week. Read them all at our Community Blog.
call center looking for campaigns
WE have a call center based in mauritius and we cant find campaigns to work with .. how do i go about this and make my call center successful????? Software/Hardware used: asterisk
WE have a call center based in mauritius and we cant find campaigns to work with .. how do i go about this and make my call center successful????? Software/Hardware used: asterisk
Is Gartner right about their 5 CRM technology trends?
Recently, Gartner outlined 5 trends changing CRM architectures: Cloud Computing, Business intelligence and CRM, The shift from operational CRM to social CRM, Web-oriented architecture and its effect on CRM systems, Unified communications While most of this makes sense in theory, I'm wondering if...
Answer Question
| Sep 16 2009 2:48 PM GMT
Customer Relationship Management, Open IT Forum, Unified Communications
Recently, Gartner outlined 5 trends changing CRM architectures: Cloud Computing, Business intelligence and CRM, The shift from operational CRM to social CRM, Web-oriented architecture and its effect on CRM systems, Unified communications While most of this makes sense in theory, I'm wondering if...
Answer Question
| Sep 16 2009 2:48 PM GMTCustomer Relationship Management, Open IT Forum, Unified Communications
The most-watched IT questions this week: Sept. 15, 2009
As part of a new feature on the IT Knowledge Exchange Community Blog, we're highlighting the top 10 most-watched questions. Here are the top 5: Virtualization vs. Consolidation, Tracing a computer to an IP address, Connect remote Oracle 11g server in VB 6.0, How to utlize multiple static IP's when...
As part of a new feature on the IT Knowledge Exchange Community Blog, we're highlighting the top 10 most-watched questions. Here are the top 5: Virtualization vs. Consolidation, Tracing a computer to an IP address, Connect remote Oracle 11g server in VB 6.0, How to utlize multiple static IP's when...
How to measure sales effectiveness through a CRM implementation
How to measure sales effectiveness through a CRM implementation -- What are the key KPIs to keep in mind when defining a roadmap for a sales transformation CRM implementation. How to measure these KPIs and most importantly how to quantify. Software/Hardware used: Siebel
How to measure sales effectiveness through a CRM implementation -- What are the key KPIs to keep in mind when defining a roadmap for a sales transformation CRM implementation. How to measure these KPIs and most importantly how to quantify. Software/Hardware used: Siebel
Community Update: The IT Blog Top 10 for Sept. 10, 2009
As part of a new feature on the Community Blog, each week we'll be doing a run down of the 10 most popular blog posts over the previous week, in case you were wondering what your peers were reading or a hot topic somehow missed your radar. Still think we missed something? Send me an e-mail at...
As part of a new feature on the Community Blog, each week we'll be doing a run down of the 10 most popular blog posts over the previous week, in case you were wondering what your peers were reading or a hot topic somehow missed your radar. Still think we missed something? Send me an e-mail at...
i need to expand into the 900 number service
i am looking into expanding my call center to offer a pay per minute call service, not sex related, i need to know what equipment i would need to accomidate approximatly 500 calls per day at 10 stations using a voip system from aptela. do i need to make individual contracts with each phone company...
i am looking into expanding my call center to offer a pay per minute call service, not sex related, i need to know what equipment i would need to accomidate approximatly 500 calls per day at 10 stations using a voip system from aptela. do i need to make individual contracts with each phone company...
Call Center standards
I'd like to ask what is the standard Team Leader to call center Customer Service Representative (CSR) ratio. Also, what is the standard number of call evaluation/monitoring per CSR per month?
I'd like to ask what is the standard Team Leader to call center Customer Service Representative (CSR) ratio. Also, what is the standard number of call evaluation/monitoring per CSR per month?
What's the difference beyween sage 50 and 200
What's the difference in using say sage line 50 and sage line 200
What's the difference in using say sage line 50 and sage line 200
What software and services do you trust to the cloud?
What software you trust to outource to a cloud computing platform, and what software/services you would rather keep in house? Would you let Google or another provider host your e-mail? Is your sales team on SalesForce? Do you have some guidelines on when you'll look to cloud hosted software vs....
What software you trust to outource to a cloud computing platform, and what software/services you would rather keep in house? Would you let Google or another provider host your e-mail? Is your sales team on SalesForce? Do you have some guidelines on when you'll look to cloud hosted software vs....
Are your analytical assets and processes visible, automated and secure?
Are your analytical assets and processes visible, automated and secure? This question is sponsored by SPSS.
Are your analytical assets and processes visible, automated and secure? This question is sponsored by SPSS.
Copy data from client to client
How to copy data (material master data) from client to client in SAP
How to copy data (material master data) from client to client in SAP
Siebel crm
what is siebel crm and what is sap crm?plz tell me the difference. i am a b.tech graduate.now i want to start my career in crm.from which stage i have to learn sap? what is the future of crm?is there any requirement in the market now? plz tell me.i am in confusion .i am unable to decide from...
what is siebel crm and what is sap crm?plz tell me the difference. i am a b.tech graduate.now i want to start my career in crm.from which stage i have to learn sap? what is the future of crm?is there any requirement in the market now? plz tell me.i am in confusion .i am unable to decide from...
how connect remote site users to main office through isa server 2006
our main office subnet 198.73.0.0 - 198.73.255.255 we have we have 2 domain controller ,exchange server 2007 , isa server 2006 . symantec antivirus . all users in the main office connected to the domain and dhcp clients all connect to the internet through isa server as a proxy server isa connect...
our main office subnet 198.73.0.0 - 198.73.255.255 we have we have 2 domain controller ,exchange server 2007 , isa server 2006 . symantec antivirus . all users in the main office connected to the domain and dhcp clients all connect to the internet through isa server as a proxy server isa connect...
postinstallation activities in CRM2007
Hi all Goodmorning! crm2007 ides installation is completed. would you please send that what are the post installation activities i haveto perform? 2) how to integrate with r/3 to CRM server 3) what are the sap-basis consultant activities to be done for the mentioned questions. advance thanks to...
Hi all Goodmorning! crm2007 ides installation is completed. would you please send that what are the post installation activities i haveto perform? 2) how to integrate with r/3 to CRM server 3) what are the sap-basis consultant activities to be done for the mentioned questions. advance thanks to...
Best platform for this Oracle application mix
We have decided to go for Oracle E-Business Suite ERP for Financials, HR and other business processes and Siebel for CRM along with Oracle SOA suite and Oracle BI suite. I need advice how to select the operating system platform for various application and Oracle database servers. We are thinking...
We have decided to go for Oracle E-Business Suite ERP for Financials, HR and other business processes and Siebel for CRM along with Oracle SOA suite and Oracle BI suite. I need advice how to select the operating system platform for various application and Oracle database servers. We are thinking...
