While trying to make a new contact folder for a certain group of contacts I hit move instead of copy. The links to the journal records and invoices was broken. Is there any way to link that information ( which we found while doing a search) back to the contact record?
I have recently started my own small business and CRM software came highly recommended from alot of my friends to help keep track of my customer base. I have been looking for CRM services that are offered for free and ran across one called "ConcourseSuite" put out by a company called Concursive....
We are currently setting up a email newsletter system for one of our client and are looking at linking to and fro their CRM, for example, we need to link our newsletters (stored in MSSQL) to their list of contact emails (Stored in CRM) and write information related to the newsletter usage back to...
This is a landing page my company did for Intel's Software Partner Program--a different slice at registration. <a> http://www.mysoftwarefilm.com/ </a> for some reason this is highly polarizing in the software development community. Most people think it's great, a few hate it. Any ideas...
I know what a. OST file is, however I am being asked to make and "HTML email in .OST format" and that I don't know. Is there a special way of writting the code in that case? How would this be different from an HTML email that's made specifically for Outlook users?
I've been asked to create an html email in .OST format... What is that supposed to mean "html email in .ost format"? How does one program such a file? I am currently creating HTML emails that are red by corporations that use mostly Outlook 2003 and Outlook 2007 so all IE based no Gecko browser.
Hi, I am an ABAPer and have just begun to work with the CRM domain. I need some guidance as to how to approach learning ABAP in terms of CRM, technically and functionally. Is there any book/site/material that you would recommend as a good place to begin learning CRM abap? Regards, Preethi
My contacts are all current and accounted for in both my personal laptop and my work laptop. They are not found when I log on to “Microsoft Outlook Web Access” – meaning when I’m on my personal laptop and instead of opening 2 different computers, I access my work email thru the web. (my...
How to add a new tab in ATG Service Center using ATG COntrol Center
Is it possible to create a survey in Groupwise such as can be created in Outlook?
Thanks for the response David. I am using Outlook Express. I manage a hardware store on an island so we have a fairly captured customer base. We are setting up a web site and I want to utilize it as an advertising tool for our store. We are gathering email addresses and want to be able to...
we are try to install the ATG in Linux environment pls help me how to install this?
I was wondering is there a way to create a mass email from a query or table that would send out in MS OUTLOOK? I know of a way of extracting a table and importing it into OUTLOOK but my boss wants a more efficient way.
I just patched my servers to this build and noticed that the time used to 'Delete files based on the age of the file at task run time' within a maintenance cleanup task is screwed up. Hours become days, days become weeks, weeks become months when the Maintenance Plan executes. Anyone else noticed...
I'm trying to use the service calendar in CRM 4.0 but find it is not providing the appointment picks in the form I think I should be seeing. Since the service I want to schedule has a 1-hour duration with a 15 minute interval, I want to see at 8:00 am all of the personnel available for the first...
Is there any way to use the Quick Campaign creation feature to send a bulk email? Rather than having to execute each individual task created, I mean... Right now, if I create a QC to email 100 people, I have to go into each activity and hit "send". Kinda time consuming... Thoughts? Or, perhaps...
Our company are currently busy with various Customer Centricity Projects. From a People Adaptation point of view - whilst these projects are yet to roll-out - how does one strike a balance between frustrated customers versus frustrated call center agents?
What would you recommend as the best CRM solution for a small business (about 5-10 workers) also would this solution offer any include or be integrated with any I.T helpdesk software. Thanks.


