CRM Software

i want features comparison for Siebel CRm and Sugar CRM ASAP

i want features comparison for Siebel CRm and Sugar CRM ASAP

Recommendations?

I have been tasked with doing some comparisons/making some recommendations for a good system to handle a small (but growing) business. I have personal experience with Remedy, Commit,and (an in-house program that I cannot remember the name of) but would like to find something very user friendly,...

Saratoga Systems iAvenue CRM

My client is using iAvenue CRM Application provided by Saratoga systems. I want to know how is iAvenue different from other CRMs?

Comparisons of CRM performance

Can any one tell me about the performance comparisons of different CRM Solutions like MS CRM, Sugar CRM and EnterpriseWizard CRM, which Solution has best Performance?

Already using SAP ERP - any good reasons to consider CRM software not from SAP?

We have already a SAP ERP system running. Are there good reasons to consider CRM software not from SAP?

How to dial in to listen to Call Center calls live?

Hello, currently we use Cacti and Cisco in our call center. Our client is asking us if there is a way that they can dial in and listen to live calls as they are coming in. Is there a way that we can help our client? My understanding is that this is not possible with Cacti and Cisco, but I want to...

customer accessible CRM

We are a small comapny that cant afford to buy software. What is the best low cost solution to having a web based CRM tool that our customers can access to track project development?

Does Siebel 7.7 work on Windows Vista (64-bit)?

My name is Ayman and I'm new on this technology Siebel 7.7. My questions is: * Does Siebel 7.7 work on Windows Vista (64-bit)? * Where can I find Siebel 8.0 software? * Why does Siebel needs ODBC? Thank you so much for your time.

Change Request Management

I am writing a new document for CR Management and integrating User discussion within the CRM tool suite we finally will provide and I am open to and hoping for input from people expert in this field. While I have used these tools for years and generally have 2 or more ready for users to use...

SAP CRM vs Chordiant CRM?

We have to compare two specific CRM vendors. If you had to choose between SAP CRM and Chordiant CRM - which one is best? Your experiences with pros and cons? Thank you.

Can you have two instances of CRM 3.0 on the same domain?

Can you have two instances of CRM 3.0 on the same domain? If so, how is it implemented. Also, how does this affect the user roles on the separate instances? What I mean is for example will a user setup as "Sys Admin" on CRM1 have the same level of access on CRM2? Thanks.

Can we use a central database for distributed CRM software?

Can I implement a central database (Microsoft SQL Server) with distributed CRM application servers in remote locations? Due to large number of Outlook CRM clients, we'd like to try this model of distributing CRM application servers in remote major data centers with a single SQL Server. Thank you.

Need some help with Microsoft Dynamics CRM

I'm trying to use the service calendar in CRM 4.0 but find it is not providing the appointment picks in the form I think I should be seeing. Since the service I want to schedule has a 1-hour duration with a 15 minute interval, I want to see at 8:00 am all of the personnel available for the first...

Help with Microsoft CRM and Quick Campaign creation feature

Is there any way to use the Quick Campaign creation feature to send a bulk email? Rather than having to execute each individual task created, I mean... Right now, if I create a QC to email 100 people, I have to go into each activity and hit "send". Kinda time consuming... Thoughts? Or, perhaps...

What would you recommend as the best CRM solution for a small business?

What would you recommend as the best CRM solution for a small business (about 5-10 workers) also would this solution offer any include or be integrated with any I.T helpdesk software. Thanks.

Need opinions for evaluating business contact management software

I'm in the early stages of evaluating business contact management software. I'm familiar with Sage's ACT and Microsoft's Business Contact Management Software (an add-on to Outlook). My firm is in financial services and there will be less than 10 users. I'd also like to ensure the software meets...

Take a CRM survey, win $50

Hello, I'm the editor for SearchCRM.com and I'm seeking CRM professionals to take a new survey on our site. Which marketing or sales force automation (SFA) applications are you using in your organization? What are the top five CRM-related challenges your organization will focus on in 2008? Take...