• CRM and Communication Platform

    How important is having Unified communication platform integrated within CRM?

    Corelynx30 pointsBadges:
  • Cloud CRM for Education

    Which are the best cloud CRM applications available to meet the needs of a small college with respect to: automated lead capture, automated distribution and rotation(if rep doesn't repond), lead updates on duplicate inquires;automated lead prioritization for represenatives, contact management,...

    Donnagamelin5 pointsBadges:
  • What are the most suitable CRM solutions for small business?

    I am running a small company and before some time I realised that I need CRM software to make everything much easier (this is the first time I am a company owner, so everything is really new to me). I did some research and found the leaders on the market - Sugar CRM, Sales Force, Microsoft and so...

    Outrider5 pointsBadges:
  • Saratoga Systems iAvenue CRM

    My client is using iAvenue CRM Application provided by Saratoga systems. I want to know how is iAvenue different from other CRMs?

    Makhija5 pointsBadges:
  • Business Intelligence Platform Integration

    Hi and thanks for reading. I'm very green when it comes to database integration.  I'm currently working for a web-based communications firm that has an end-to-end, information sharing system.  Long story short, it's offers a CRM, system tracking, document sharing and streamline capabilities. My...

    Ando14855 pointsBadges:
  • Making a change using CRM

    I am using CRM in Lotus Notes. I am needing to change an account manager on many of our accounts. Currently, I am changing the account manager in each account one by one. My questions is: Is there a way to do a mass change vs. having to go into an account one by one??

    Ncalderon5 pointsBadges:
  • Best CRM

    Why MS Dynamics CRM not the No 1 in the world? and what is the best one? it can be used online?

    8635 pointsBadges:
  • CRM ACK signals

    what is the concept used to send ack signal from server to link in crm?

    Matha5 pointsBadges:
  • i want features comparison for Siebel CRm and Sugar CRM ASAP

    i want features comparison for Siebel CRm and Sugar CRM ASAP

    1467695 pointsBadges:
  • Recommendations?

    I have been tasked with doing some comparisons/making some recommendations for a good system to handle a small (but growing) business. I have personal experience with Remedy, Commit,and (an in-house program that I cannot remember the name of) but would like to find something very user friendly,...

    AndreaF7,570 pointsBadges:
  • Comparisons of CRM performance

    Can any one tell me about the performance comparisons of different CRM Solutions like MS CRM, Sugar CRM and EnterpriseWizard CRM, which Solution has best Performance?

    Project3245 pointsBadges:
  • Already using SAP ERP – any good reasons to consider CRM software not from SAP?

    We have already a SAP ERP system running. Are there good reasons to consider CRM software not from SAP?

    CRM Ask the Expert250 pointsBadges:
  • customer accessible CRM

    We are a small comapny that cant afford to buy software. What is the best low cost solution to having a web based CRM tool that our customers can access to track project development?

    Egres5 pointsBadges:
  • How to dial in to listen to Call Center calls live?

    Hello, currently we use Cacti and Cisco in our call center. Our client is asking us if there is a way that they can dial in and listen to live calls as they are coming in. Is there a way that we can help our client? My understanding is that this is not possible with Cacti and Cisco, but I want to...

    NetworkingATE1,545 pointsBadges:
  • Can we use a central database for distributed CRM software?

    Can I implement a central database (Microsoft SQL Server) with distributed CRM application servers in remote locations? Due to large number of Outlook CRM clients, we'd like to try this model of distributing CRM application servers in remote major data centers with a single SQL Server. Thank you.

    CRM Ask the Expert250 pointsBadges:
  • Does Siebel 7.7 work on Windows Vista (64-bit)?

    My name is Ayman and I'm new on this technology Siebel 7.7. My questions is: * Does Siebel 7.7 work on Windows Vista (64-bit)? * Where can I find Siebel 8.0 software? * Why does Siebel needs ODBC? Thank you so much for your time.

    CRM Ask the Expert250 pointsBadges:
  • Change Request Management

    I am writing a new document for CR Management and integrating User discussion within the CRM tool suite we finally will provide and I am open to and hoping for input from people expert in this field. While I have used these tools for years and generally have 2 or more ready for users to use...

    Ysrd430 pointsBadges:
  • Need opinions for evaluating business contact management software

    I'm in the early stages of evaluating business contact management software. I'm familiar with Sage's ACT and Microsoft's Business Contact Management Software (an add-on to Outlook). My firm is in financial services and there will be less than 10 users. I'd also like to ensure the software meets the...

    CRM Ask the Expert250 pointsBadges:
  • SAP CRM vs Chordiant CRM?

    We have to compare two specific CRM vendors. If you had to choose between SAP CRM and Chordiant CRM - which one is best? Your experiences with pros and cons? Thank you.

    CRM Ask the Expert250 pointsBadges:
  • Can you have two instances of CRM 3.0 on the same domain?

    Can you have two instances of CRM 3.0 on the same domain? If so, how is it implemented. Also, how does this affect the user roles on the separate instances? What I mean is for example will a user setup as "Sys Admin" on CRM1 have the same level of access on CRM2? Thanks.

    CRM Ask the Expert250 pointsBadges:

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