Recent IT Questions

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How to run Siebel service from external C# application?

how to run siebel service from external c# application

Answer Question   |  May 13 2009  6:18 AM GMT
Siebel, C#, CRM services
asked by MS100

  5 pts.

how to create IIS web for CRM after i confused deleted?

Recreated IIS web for CRM after deleted.

View Answer   |  Mar 23 2009  12:05 AM GMT
CRM services, IIS Server, IIS
asked by Hangkheang

  5 pts.

Already using SAP ERP - any good reasons to consider CRM software not from SAP?

We have already a SAP ERP system running. Are there good reasons to consider CRM software not from SAP?

View Answer   |  Feb 11 2009  4:00 PM GMT
CRM software, SAP CRM, CRM services
asked by CRM Ask the Expert

  250 pts.

How do you calculate the cost of setting up a Call Center?

I want to start a new call center business in Egypt. I have no clue about how to market this business into other countries. Also, I need to know how to calculate the costs of 100 seat center. I'm totally new to this field of business. What would be the competitive prices to offer to prospects?...

View Answer   |  Jul 23 2008  5:19 PM GMT
Call Centers, CRM services, Call Center metrics
asked by CRM Ask the Expert

  250 pts.

Can we use a central database for distributed CRM software?

Can I implement a central database (Microsoft SQL Server) with distributed CRM application servers in remote locations? Due to large number of Outlook CRM clients, we'd like to try this model of distributing CRM application servers in remote major data centers with a single SQL Server. Thank you.

View Answer   |  Jun 10 2008  5:52 PM GMT
SQL Server, CRM, CRM software
asked by CRM Ask the Expert

  250 pts.

What would you recommend as the best CRM solution for a small business?

What would you recommend as the best CRM solution for a small business (about 5-10 workers) also would this solution offer any include or be integrated with any I.T helpdesk software. Thanks.

View Answer   |  Apr 24 2008  7:24 PM GMT
CRM, CRM software, CRM services
asked by CRM Ask the Expert

  250 pts.

Looking for suggestions for reliable outsource partners for inbound calls

I am in the completing an RFP. I need to submit this to various outsourcers. We are primarily an inbound call center with very simple needs. I am having a hard time finding a list of outsource companies in the USA to submit the finished RFP. Do you know where I can get a list of the "best"...

Answer Question   |  Apr 24 2008  7:22 PM GMT
CRM, Call Center management, Call Centers
asked by CRM Ask the Expert

  250 pts.

Need your advice on Contact Center startup business

I'm in the middle of an offshore contact center start-up and need some advice on what it would take to gather new business to ultimately succeed in the business primarily having clients in N. America. We are considering BPO services on top of contact center services. Let me give you a little...

Answer Question   |  Apr 24 2008  7:15 PM GMT
Call Center management, Call Centers, CRM services
asked by CRM Ask the Expert

  250 pts.

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