Can somebody give a quick comparison of CRM on-demand solutions vs on-premise solutions regarding their integration capabilities with ERP and other legacy systems such as SAP, Oracle Apps?
Answer Question | September 26, 2008 6:19 PM
CRM integration, CRM on demand, ERP, Oracle, SAP
I’m interested in a virtual call center. I’ve looked at some of the larger firms like LiveOps, and I like their technology and business model. But I’m a small company, and the the firms I’ve found don’t want to work with me. What suggestions might you have for me? Thank you.
Answer Question | November 10, 2008 6:15 PM
Call Centers, CRM on demand, LiveOps, Virtual Call Center