Hi All, I am looking out for certification programs for CRM Professionals. I googled and found out all the programs from Universities like Rutgers, Baylor,Duke no longer exist. http://itknowledgeexchange.techtarget.com/voices-of-crm/what-does-the-future-hold-for-crm-university-programs/ Even the...
I am working in CRM master data and planning to write CR100 certification. I am also willing to learn XI. Could you please tell me how XI will be beneficial for me in CRM, as I am new to this. Should I go only for CRM? Thank you.