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What is a realistic number of calls that a single phone agent?

What is a realistic number of calls that a phone agent handling calls for a busy multi-specialty physician's practice can handle? Thanks very much.

Answer Question   |  Apr 24 2008   7:10 PM GMT   |  asked by CRM Ask the Expert
Call center agents, CRM, CRM best practices


easy crm software

Located in Ulaanbaatar, Mongolia, I am setting up a company that provides short, practical business courses. I am currently writing a CRM course, and got stuck when it comes to the software... I can't find CRM-software that:- has build-in queries that provide market segmentation, trends and other...

Answer Question   |  Feb 28 2008   3:48 AM GMT   |  asked by Matijs
CRM learning center, CRM best practices


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