Does anyone have examples of real dollars tied to a CRM justification based on productivity?
Can you tell me some of the e-marketing aspects of customer relationship management
an automobile company offered me a position to build and run a CRM department in the company,what is the first thing i should do to attain good results?
If you could recommend one or two resource guides (books) on CRM strategies & technologies, what would they be?
What is a realistic number of calls that a phone agent handling calls for a busy multi-specialty physician’s practice can handle? Thanks very much.
Located in Ulaanbaatar, Mongolia, I am setting up a company that provides short, practical business courses. I am currently writing a CRM course, and got stuck when it comes to the software… I can’t find CRM-software that: - has build-in queries that provide market segmentation, trends and other figures with the click of a button; [...]





