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5 pts.
Need advice on an offshore contact center start-up
I'm in the middle of an offshore contact center start-up and need some advice on what it would take to gather new business to ultimately succeed in the business, primarily having clients in N. America. We are considering BPO services on top of contact center services. Let me give you a little...
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| Jul 23 2008 5:24 PM GMT
Contact centers, Contact center management, Contact center outsourcing
I'm in the middle of an offshore contact center start-up and need some advice on what it would take to gather new business to ultimately succeed in the business, primarily having clients in N. America. We are considering BPO services on top of contact center services. Let me give you a little...
View Answer
| Jul 23 2008 5:24 PM GMTContact centers, Contact center management, Contact center outsourcing
What VoIP PBX application has a good ACD system for contact centers?
What VoIP PBX application has a good ACD system for contact centers? Thanks for your input.
What VoIP PBX application has a good ACD system for contact centers? Thanks for your input.
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