Need advice on an offshore contact center start-up
I’m in the middle of an offshore contact center start-up and need some advice on what it would take to gather new business to ultimately succeed in the business, primarily having clients in N. America. We are considering BPO services on top of contact center services. Let me give you a little background information on [...]

Answer Question   |  October 15, 2008  5:24 PM
Contact center management, Contact center outsourcing, Contact centers