Monitoring *aaS deployments for SLA requirements
What are you using to monitor cloud/*aaS deployments to make sure vendors meet their SLA? Right now, we have a few SaaS applications deployed, and while uptime is somewhat easier to check, how do we determine latency fault and under-performance? Also, if we move into storage as a service, any monitoring tips there? Thanks.

Answer Question   |  February 10, 2010  3:30 PM
Cloud Computing in 2010, Knowledge Point Challenge, Performance indicators, SLA, software as a service (SaaS), storage as a service

Migrating Microsoft Exchange to a cloud or hosted service
I am in a quandary and wanted some useful input on what will surely be, in the not too distant future, a very seamless and straightforward process.  How can one seamlessly and intelligently migrate an in-house Exchange environment to a cloud/hosted based service?  In short I have facilitated a number of migrations now and each [...]

Answer Question   |  February 10, 2010  3:59 PM
Cloud Computing, Cloud Computing in 2010, Exchange migration, Knowledge Point Challenge, Microsoft Exchange, Migrations and upgrades

The best books on cloud computing
For February, ITKnowledgeExchange is building out a guide on cloud computing. What is on your recommended reading list for getting up to speed or tackling particular technologies? Thanks for any suggestion to our reading list!

Answer Question   |  December 16, 2011  2:01 PM
Book Reviews, Cloud Computing, Cloud computing books, Cloud Computing in 2010, Open IT Forum

Service Level Agreements (SLA) for cloud computing services
Can anybody enlighten me about what kinds of things are in a real SLA for a cloud? I’m primarily interested in performance and availability. My reason for asking: A research group I’m becoming affiliated with has a neat technique for optimally scheduling tasks to provide realistic guarantees on completion. The nice part is that they [...]

Answer Question   |  February 10, 2010  1:52 PM
Cloud Computing in 2010, Cloud Services, Knowledge Point Challenge, Service Level Agreement

Setting up an Amazon EC2 VPN network
I’d like to set up a VPN network across Amazon’s EC2, across both the US and Europe and my own network over IPSEC. Does anyone have experience setting up VPN on EC2, and any points to make it work well?

Answer Question   |  February 10, 2010  1:22 PM
Amazon EC2, Cloud Computing in 2010, Knowledge Point Challenge, VPN, VPN design, VPN on EC2

Securing the cloud: Is IDS passe?
It used to be a good design to not only run applications in different tiers, but also physically separate them on different network switches. Network devices have since improved (security wise) and some folks seem to be alright with virtual switches. And then came the cloud infrastructure where security is mostly limited to host based [...]

Answer Question   |  March 2, 2010  1:01 PM
Cloud Computing, Cloud Computing in 2010, Cloud Security, Knowledge Point Challenge

Is compliance preventing you from moving to the cloud?
Are compliance concerns (such as PCI DSS) or more general data security concerns preventing you from moving data to the cloud? What would be required for you to reconsider your position?

Answer Question   |  October 19, 2010  5:32 PM
Cloud compliance, Cloud Computing, Cloud Computing in 2010, Cloud computing security, Compliance Assessment, IT Compliance, PCI DSS