Cisco IP Phone

Cisco IP phone - Can't receive external calls

Using a Cisco 7961 IP phone and Call manager. I have loads of these working all over the world, yet I have one that receives and makes internal calls without issues, also makes external calls, but can't receive external calls. Everything looks like it is set up as all the others in this location....

Cisco IP Phone 7961

Incoming calls are ringing out instead of first being answered by the auto attendant. Typically when this has happened in the past I've been able to go in and reselect the greeting prompt we created. Problem solved. Now that is no longer working. I did notice the prompt greeting was no. 6...

Voice mail zero out configuration on Cisco IP Phone

how to configure nortel phone number as voice mail zero out on cisco ip phone number

Cisco IP phone issue

We are on the CUCM 6.1 - I have a phone where the vm light and prompt is not working. I don't believe it's the phone because I rebuilt a new phone and am getting the same issue. The other phones at her office do have this issue and each one is setup the same. Is there something outside of the...