What are the most suitable CRM solutions for small business?
I am running a small company and before some time I realised that I need CRM software to make everything much easier (this is the first time I am a company owner, so everything is really new to me). I did some research and found the leaders on the market – Sugar CRM, Sales Force, [...]

Answer Question   |  December 14, 2011  6:16 AM
CRM, CRM software, CRM Solution Manager, SMB
asked by:
5 pts.

Tell your friends about IT Knowledge Exchange, earn 100 points!
Tell your friends about IT Knowledge Exchange, and get 100 knowledge points closer to winning our latest contest. Simply send out this tweet to earn your points!

Answer Question   |  May 27, 2011  7:55 PM
AS/400, Business Intelligence, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, ITKE, ITKE Contests, Knowledge Point Bounty, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, twitter, Virtualization, VoIP, Windows Server
asked by:
6,315 pts.

Free IT Book: Dynamic Tracing
This week’s free IT book, DTrace, covers dynamic tracing in Oracle Solaris, Mac OS X, and FreeBSD. What can you learn from DTrace? Learn by example, with ample commands and “easy-to-adapt, downloadable D scripts. These concise examples generate answers to real and useful questions, and serve as a starting point for building more complex scripts. [...]

Answer Question   |  April 28, 2011  2:54 PM
Desktop virtualization, FreeBSD, Giveaways, IT answers, IT Books, Mac OS X, Oracle, Solaris, Storage virtualization
asked by:
6,315 pts.

10 Chances to Win $100
Starting today (April 25th) and running through May 31st, you have 10 chances to win a $100 Amazon.com gift card. The 10 IT Knowledge Exchange members with the most Knowledge Points earned between today and May 31st will win. Learn how to earn points in the Community Blog, or start answering questions and earning points.

Answer Question   |  May 2, 2011  1:30 PM
Amazon.com, AS/400, Business Intelligence, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, ITKE Community, ITKE Contests, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
asked by:
16,755 pts.

Open IT Forum: What is the most important component of a virtualization strategy?
Whether you’re deploying a virtualization strategy or it’s only a minor blip on your radar, what would you say is the most important component of a virtualization strategy? Share your thoughts and experiences, and we’ll share 50 knowledge points!

Answer Question   |  April 15, 2012  5:39 PM
IT strategic planning, IT Strategy, Knowledge Point Bounty, Open IT Forum, Storage virtualization, Storage virtualization software, Virtualization, Virtualization strategies
asked by:
6,315 pts.

Obtaining MCTS and MCITP certification
My superiors want staff to be certified. I’ve always thought real world experience was a better measure of your worth but this comes from above. That said, they want me certified ASAP. I’ve looked at bootcamp sitesmaterials and frankly am more than a bit skeptical. Can anyone recommend a reputable boot camp vendor or provide [...]

Answer Question   |  May 2, 2011  3:29 PM
IT certification, IT certification and training, IT certification preparation, MCITP, MCTS
asked by:
5 pts.

Setting bandwidth allowances on Windows Server 2003 R2
Can we set bandwidth allowances for domain users and cut off internet access when it hits a predefined threshold? We are running on a Windows Server 2003 R2 standard network.

Answer Question   |  May 2, 2011  2:39 PM
Bandwidth, Bandwidth limits, Bandwidth management, Bandwidth monitoring, Windows Server 2003 R2, Windows Server 2003 Standard R2
asked by:
755 pts.

Preparing for SAP FICO interviews
I did SAP – FICO in yr 2007 -unfortunatly when i completed my training due to Recession I could not get Job. Now in Mar’2011 i have re-start to learn again FICO. If i absorb myself when I’m doing practice n all. I came to know my self ke i’m very good at practical n [...]

Answer Question   |  May 2, 2011  9:25 PM
Interviews, SAP careers, SAP FICO, SAP FICO certification
asked by:
5 pts.

Free IT Book: Why New Systems Fail
This week’s free IT book is Phil Simon’s insider’s guide to successful IT projects, Why New Systems Fail. From the back of the book, “Organizations often lack the necessary framework to minimize the chance of system failure before, during, and after beginning IT projects.” Get the know-how you need to start and successfully deploy your [...]

Answer Question   |  February 23, 2012  3:46 PM
AS/400, Business Intelligence, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, Giveaways, IT Books, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
asked by:
6,315 pts.

Career Advise DW & BI background + MBA
Hi, I have a 5 years of expericence as ETL Developer in Informatica. I want to get an MBA degree. Before investing my time, efforts and money, I would like to know: 1. what are the benefits of getting an MBA with DW&BI exp? 2. what is the designation or salary growth in short (ROI) [...]

Answer Question   |  March 6, 2012  10:38 PM
Data warehousing, ETL, IT careers, IT certification, IT certification and training
asked by:
5 pts.

Data Center certification
Hi, I am an ITIL and PMP certified professional looking for Data centre certification  by which I can add value in Data Center project. What would be your suggestion (expense , duration and help to go ahead in my career) ? Thanks in advance Regds Rajesh Teraiya

Answer Question   |  May 3, 2011  3:27 PM
Data Center, Data Center administration, Data center certification, IT careers, IT certification, ITIL, ITIL Certification, PMP
asked by:
TRP
5 pts.

Spam, Spam, Spam, Spam, Information, and Spam
recently, we have been getting a lot of people (bots?) posting to the discussions with links for jewelry or cheap flights, etc. How can we take back our site and prevent this without making it so difficult to reply we lose the value?

Answer Question   |  May 9, 2011  1:25 PM
Anti-spam, IT answers, ITKE, ITKE Community, ITKE Feedback, Spam
asked by:
7,185 pts.

Power Point 2003 vs. 2007 PCI DSS Compliance
Would migrating to Power Point Viewer 2007 change PCI DSS compliance in any way if all patches were applied to 2007?  i.e., does the newer version bring anything like ActiveX into the picture?

Answer Question   |  April 18, 2011  4:48 PM
ActiveX, Compliance, PCI DSS, PowerPoint 2003, Windows Server 2003
asked by:
15 pts.

IT Knowledge Exchange. Account Update Screen error
I’m trying to update my Account on the Account Update Screen (http://itknowledgeexchange.techtarget.com/settings/account/) but I cannot save any updates.  The edits say the Handle must be at least one character, however there is no editable Handle field.  I cannot enter at least one character if there is no where to put it! 

Answer Question   |  April 11, 2011  3:59 PM
IT Knowledge Exchange, IT Knowledge Exchange User Interface, ITKE, ITKE Community, ITKE Feedback
asked by:
40 pts.

Business Objects Consultant
Hi, I am currently working as Business Objects developer having around 3+ years experience and overall 7 years in IT with good db skills. I am planning to pursue as an independent consultant and dont know where to start with. I dont have any BO certification at present. I would also like to know the [...]

Answer Question   |  March 6, 2012  5:29 PM
Business Objects, Business Objects Consultant, IT careers, IT certification
5 pts.

Storage virtualization pros: Books, blogs, & Twitter
As you know, April is Storage Virtualization month around IT Knowledge Exchange. We’re looking for users’ top picks for sources of information on the subject, from storage virt blogs to books to Twitter personalities. Let us know where you get your storage virtualization info, and we’ll give you 50 knowledge points! (Remember: Knowledge Points earn [...]

Answer Question   |  April 26, 2011  5:45 PM
Blogs, IT Blogs, IT Books, Knowledge Point Bounty, Open IT Forum, Storage, Storage virtualization, Storage virtualization software, twitter, Virtualization
asked by:
6,315 pts.

What’s the best way to create online network documentation forms that can be filled out while on site with small or medium business?
HI, I have never posted on here before. Please let me know if I have left out info. that helps to answer my question. I am a photographer (trying to be side jobsfoguy that owns an IT  companyHe has asked me to create online forms that he can get to and fill out online and then print off. [...]

Answer Question   |  April 8, 2011  4:40 AM
Inventory Management, Network design, Network documentation, SMB, Troubleshooting documentation
asked by:
5 pts.

PCI compliance 1.4(b) on personal firewalls
Requirement 1.4(b) asks if personal firewall software is not alterable by employee-owned computer users. If we allow employees to alter their personal firewall software settings, what other compensating controls could we implement in order to meet satisfy the objective of this requirement?

Answer Question   |  November 22, 2011  6:00 PM
Firewalls, PCI, PCI compliance, PCI Compliance and Acquisitions
asked by:
5 pts.

CCNA vs. ITIL
Which is better to get certification on? CCNA or ITIL? I am a bit confused on what to select. can you please let me know the prospectives and chances of getting a successful career if I select the best of them? Or are both entirely different with just Networking as a common platform?

Answer Question   |  April 10, 2011  9:24 AM
Career development, CCNA, CCNA Certification, ITIL, ITIL Certification
asked by:
20 pts.

What are career options/career paths for future on an entry-level SAP consultant?
Hi, I’m currently a senior Finance major and am in the midst of interviewing with a firm in DC for a consulting position in the financial services industry to act as an SAP and Oracle consultant. As my background is in Finance, I have several questions about the field, career options, and career growth: what [...]

Answer Question   |  April 6, 2011  3:55 AM
ERP, ERP applications, IT Consulting, Oracle, Oracle Careers, SAP, SAP careers
asked by:
5 pts.