• Open IT Forum: IT’s role in customer service

    One of ITKnowledgeExchange's bloggers is working on a series about customer service in the enterprise, and how it can be improved. From the IT side, do you have any experiences or suggestions for improving how companies do customer service? We'll take horror stories as well! Help a fellow IT...

    MelanieYarbrough6,345 pointsBadges:
  • What’s your definition of a CIO?

    After years of searching, SearchCIO's Scot Petersen thinks he has found the answer of the mysterious question: What is a CIO? His answer: "So a CIO creates sustainable business value and drives growth in increasingly complex, volatile and competitive markets." Do you agree with this? What's your...

    Michael Tidmarsh31,855 pointsBadges:
  • IKM Business analyst assessment

    Can anybody help me with the IKM business analyst assessment / online test? I am looking forward to see sample questionnaire or areas covered under this test.

    pradhankasturi25 pointsBadges:
  • A manufactured part was over reported

    A manufactured part was over reported, so now I show 20 parts available in MAPICS that do not exist. How do I fix this?

    csunyap5 pointsBadges:
  • OOPS fundamentals test by IKM

    Does anybody have sample questions from the OOPS fundamentals test by International Knowledge Management?

    manu9175 pointsBadges:
  • What’s your opinion on the remote worker?

    In a recent blog post, MrDenny talked about the pros of working from home including: Fewer distractions, financial benefits and increased productivity. What's your opinion on the remote worker? Should companies allow more workers to work from home?

    Michael Tidmarsh31,855 pointsBadges:
  • How do you measure the success of a software/hardware transaction?

    How do you measure the success of a software/hardware transaction?What are the measuring sticks we have been programmed to use? And are they still effective? Pricing in technology is not a stagnant number. Where does the best information come from?

    TG12360 pointsBadges:
  • Salary review

    How would you approach the topic of raises with your management (I'm looking for general ideas, but something unique)? Thanks

    Magna970 pointsBadges:
  • Upgrade to Oracle/Intel: Go Linux vs Windows

    We are planning upgrade our main database cluster (rs6000/aix) to Oracle on Intel, research done give a lot of papers from dell, hp, intel that about roi of moving out of risc/unix but there is no clear evidence about performance issues between LINUX and Windows Server as the selected OS. Do you...

    Romerogt0 pointsBadges:
  • Best Practices for CIOs when hiring

    List and Support three best practices for CIOs for staffing future organizational needs

    needtoknow1210 pointsBadges:
  • Open IT Forum: Who are the most influential people in UK IT?

    ComputerWeekly.com is launching its annual list of the top CIOs, industry executives, public servants and business leaders who are shaping technology in the UK economy. Who do you think takes the top spot this year? Is there an up and coming star rising quickly through the ranks? Give us your top...

    Michael Tidmarsh31,855 pointsBadges:
  • Probing questions to extract information from potential client

    I need to ask 5 technical probing questions of a potential client to extract information with out them realizing it. Can you provide me with these 5 questions to ask thanks Alex

    britaluc15 pointsBadges:
  • Are you afraid of the cloud?

    I spend a lot of time talking with business owners about thier technology. I am often told by the business owner that thier IT proffesionals are telling them that cloud technologies are imature and not ready for prime time. I think this is actually an IT proffessional worried about thier job. I'm...

    James Murray1,795 pointsBadges:
  • Business behaviour

    Millions of workers have lost their jobs because of downsizing. Many companies are complaining that they cannot find quality people to fill their vacancies. How do you explain this apparent contradiction visibility?

    gontobbohin10 pointsBadges:
  • Open IT Forum: What’s the best tech rivalry of all time?

    Mashable recently published an article discussing the top 10 tech rivalries of all time including 'Apple vs. Microsoft' and 'Samsung vs. Apple'. Did it leave any rivalries off the list? What do you think is the best IT rivalry of all time?

    Michael Tidmarsh31,855 pointsBadges:
  • Economic Price Adjustments

    In performing an EPA, I noticed the same ODCs were included twice in the original award. As we do the adjustment can we calculate everything correctly and not make any EPA adjustments until the adjusted amount is greater than the initial awarded for the option or do we have to accept all the errors...

    audit15 pointsBadges:
  • Cheat Sheet: How to write a business case

    This is a practical resources for how to build a business case. Every time I'm asked to write up a business case to justify a request, I cringe. I know I'm going to have to go out to Google and wade through a sea of vendor white papers or people selling books and services to find a template or...

    Margaret Rouse1,950 pointsBadges:
  • What is the best place to start a comprehensive IT education?

    My name is Matthew and I'm currently working as an entry level Systems Administrator for the Department of Defense.  My training is mostly of a military background with some college prior.  On the job training is valuable, and making me better, but I'd like to find something that ties in loose...

    mfrost198410 pointsBadges:
  • Become Admin

    Dear Team, I was wondering as there is so many spam this days on this website, can we appoint those who frequent read and answer to become admin to remove the spam? For example today, we got so many spam and non IT related questions

    jinteik17,985 pointsBadges:
  • Want to get into IT industry

    hello all, I'm sure you've guys have heard this a million times so here i go. I'm a 31 yr old male who loves computers. I could work on them day and night. I've swapped out hdd's, I've installed various OS' and I've also dabbled in Linux. like i stated i love working on pc's. i have no...

    itsjustLenny25 pointsBadges:

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