• Business presentation for inbound Call Center

    I work in a 3rd party call center and would like to start a new business which is INBOUND but i don't know the process. I am going to have a business presentation with client very soon. Hope you can share with me the process.

    CRM Ask the Expert250 pointsBadges:
  • Career switch within IT from java and PM to SAP

    I have 12 yrs of IT experience on java technologies and project management. Executed most of the project in the domain of SRM. based on that i want to make career in SAP MM. Could someone tell me how to proceed in this regard.

    Rags745 pointsBadges:
  • Is there a way to make AS/400 pickup device via IP Address?

    We have Kronos time clocks which uses twinax to communicate with the AS/400. Now we're moving everything to Ethernet and purchased Ethernet module/card for the time clocks but can’t get AS/400 to recognize them via IP Address. I don’t think there is a way to name the device on the time clock. I...

    Jka15 pointsBadges:
  • Management Protocols

    I went for an interview recently and was asked what management Protocols was? be explanatory lease

    Ceewhy5 pointsBadges:
  • EDI mapping orders

    I have to write a EDi orders for Tradanet. The input file is in varable length text fields seperated by '+' & ':' Does anyone have a best method for writting this.

    Ccb20120 pointsBadges:
  • Read a comma delimited text file from Tradanet

    what is the best way to read a tradanet text file

    Ccb20120 pointsBadges:
  • detailed documented project

    Can i have sample of a project with all its detailed documents related to the project management plan along with templates?

    Weli15 pointsBadges:
  • No support for RADIA on Blue Coat

    One of my customers is going through an excercise of centralizing servers. The current local servers act as Radia SW distribution repositories. Riverbed claims that they support Radia and that Bleucoat is not. Could someone demistify this?

    Evanhest10 pointsBadges:
  • IT projects

    I am experienced QA lead with 10 years of experince.i left my hob and start a IT testing firm dedicated to testing projects. I am trying to find client project but not successful.Can anyone suggest what will the best approach?

    Amy0090075 pointsBadges:
  • Dependencies

    what are the dependencies in a project? how can the project manager define the dependencies in the project?

    Weli15 pointsBadges:
  • UTILIZING ECM ADAPTER 607 FOR OUTBOUND EDI 880 VIA BPCS

    Currently, I'm running EXTOL Integrator on our AS/400 for our EDI solution, and we are using BPCS 6.0.2 along with the ECM File Adapters to tie in all data throughout the system. Has anyone had any experience with this? I'm looking to figure out how to structure the ECM files properly so that we...

    Eric Witham690 pointsBadges:
  • Building Information Systems at the Edge of Chaos

    In addition to providing free sample chapters from the latest enterprise IT and development books for our members - the IT Bookworm Blog invites authors of IT books to submit guest posts. I'm pleased to offer this guest post from Jonathan Sapir, author of Power in the Cloud. Enjoy this article on...

    BrentSheets6,875 pointsBadges:
  • Free Chapter – Power in the Cloud: Why we need a new approach

    Another free chapter download is available on the IT Bookworm Blog. Written by: Jonathan Sapir Book: Power in the Cloud Overview: "This book is a guide to building information systems at the "edge of chaos" – that sweet spot for productive change, where front line workers have the capability to...

    BrentSheets6,875 pointsBadges:
  • Dos attack

    I have been receiving security alert messages from our firewall nearly everyday. e.g TCP Packet - Source:144.120.8.89,39341 Destination:192.168.1.1,25 - [DOS] TCP Packet - Source:210.7.0.36,3473 Destination:210.7.12.23,135 - [DOS] Thu, 2006-10-19 16:30:03 - UDP Packet -...

    92220990 pointsBadges:
  • Free Chapter – The Gathering Storm: Get your head into the clouds

    Another free chapter download is available on the IT Bookworm Blog. Written by: Peter Fingar Book: Dot Cloud: The 21st Century Business Platform Overview: “In Dot.Cloud: The 21st Century Business Platform, business strategy expert and former CIO Peter Fingar explains the main ideas of Cloud...

    BrentSheets6,875 pointsBadges:
  • System i Managed Hosting Services

    Our clients are looking for a hosting company with System i Experience. Their service needs include High Availability, HR, Digital Storage and Remote Backup. Also seeing a growing interest in Hosted Sharepoint Services. Can you suggest a Midwest based company with significant System i experience...

    Jdr315 pointsBadges:
  • SAS70 audit for Data Center

    The electrical network that feeds the access points, CCTV cameras, intruder detectors, etc. must need to be independent from the electrical system that feeds the computing equipment? Is it right to ask if the logs of access point are backed up and kept in a secure place? what about the videos that...

    Beatrix Kiddo60 pointsBadges:
  • Price versus Value in today’s IT

    Hey folks. I wanted to point out a meaty blog post written by member Derek Kuhr, who writes the Getting past the Geek Speak blog, here on ITKE. Derek started his blog to discuss what it takes to be a great IT pro and this post demonstrates that well. In these economic times, value is important...

    BrentSheets6,875 pointsBadges:
  • Information Systems Security or Computer and Information Science Degree?

    I am roughly one year from graduating with my B.S. in Information Systems Security. So far, I've completed my general education requirements, and am now beginning my core and major classes. Lately, I've found myself second-guessing my decision of ISS: is an ISS degree such a good idea? Or should I...

    Treewhiskey30 pointsBadges:
  • Best practices for approaching an IT Project

    what is the approach of any project?, should it be in details?,what is the approach of Data entry project in telecom company?

    Weli15 pointsBadges:

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