• Calculation question on determining CRM ROI

    What is the difference between risk-adjusted ROI and IRR? If I use cumulative discounted cash flow (i.e. NPV) divided by the present value of cost (i.e. cash outflows, including tax increase) to calculate ROI, why does this consistently yield a higher percentage than IRR? Please advise. Thank you.

    CRM Ask the Expert250 pointsBadges:
  • Measuring Software Development

    I would love to learn your best practices for measuring software development. Both project measures and how to measure development activities. Also, if you use agile development methods, do you use different measures and, if so, what specifically do you use? Thank you.

    Real Niel5 pointsBadges:
  • IT company structure

    I am currently doing some market analysis on the structure of a software vendor. I am trying to gain an understanding of the average size of departments in terms of technical and sales functions. For example, I believe that most companies will have a pre-sales/sales engineer for every 2-3 sales...

    David7125 pointsBadges:
  • Software Engineer Rates in India

    What hourly rate are you paying for an average skilled .net engineer (2-3 years experience) ?

    Mags775 pointsBadges:
  • CIO Leadership

    What are the major CIO concerns regarding telecommunications management?

    UNC443010 pointsBadges:
  • ERP re engineering

    was erp system associated with business process re-engineering

    Nasirjan1110 pointsBadges:
  • Community Update: New Member Contest Win a XBox 360 this month for your participation.

    After a long, stressful day in IT, video games can be a great way to unwind and relax. That’s right, you know where this is leading. It’s time for a cool new contest on IT Knowledge Exchange. The month of September ( Sept 1-Sept 30) is your chance to get your hot little hands on your very own...

    ITKE357,210 pointsBadges:
  • Mac, Linux, Windows, Storage

    What or how is the best way to present a single pool of storage to Mac clients using AFP, Windows using SMB/CIFS, and Linux/Unix using NFS? The ideal solution would be users to access all of their data whether they bounced from a Mac to a Linux workstation and then to a Windows system. Basically a...

    Dennisjo5 pointsBadges:
  • Too many XP profiles

    We have over 100 XP local profiles on our library machines. The users use thier own respective usernames to log onto our domain. We dontnor plan on using roaming profiles. Is there a way to delete the local profiles quickly without doing them one at at time? Is there a way to limit the number of...

    Kellarm0 pointsBadges:
  • SLA Services

    What services are involved in writing a SLA, as far as environment, availablility and schedule...

    Farmirza5 pointsBadges:
  • Your opinion needed on blade server setup for a small company

    Hi! I'm the Sys Admin for a small (50 employees) company. We're currently running off of a couple of Dell 2850s, a 6600 for SQL and a few other various machines for web server, intranet, etc. We recently partnered with a new company. They are pushing me to setup a blade server (mostly because they...

    Systems Channel ATE15 pointsBadges:
  • Costpoint

    How do you move revenue and costs from L1 to L2 in prior year?

    LauraSumner5 pointsBadges:
  • Community Update: New Contest Announcement.

    Now is your chance to win an Amazon gift card based on your activity in the IT Knowledge Exchange Community. Remember: the more you ask, answer or discuss questions, the more Knowledge Points you will earn. This is how the contest works: The top 10 most active members from now until the end of July...

    ITKE357,210 pointsBadges:
  • how long does it take to network a small business?

    can anyone recommend a book, website, magazine, anything that shows the general time frame of netwoking a small business?

    Kswe5 pointsBadges:
  • Managing quality of outsourced testing

    Is there a strategy or best practice for managing quality of outsourced testing? (Collaborative Outsource Testing model best describes our approach.)

    Software Quality ATE185 pointsBadges:
  • Business Management software

    Hello; I want to know what are the best and reasonably priced software in the areas of 1-Contacts management 2-Employees Management 3-Vehicle fleet management 4-Time sheet Thanks

    0 pointsBadges:
  • Supplier Enablement

    I currently hold the position of Supplier Enablement, Functional Consultant and I will like to know how I can expand my knowledge in this field. I realize that that this position is not a position that is on demand, so I find it very challenging to see what other employers are looking for when it...

    BonnieSE15 pointsBadges:
  • Cisco Video Conferencing overbooking

    Okay so I have a huge issue in my company right now. We have ordered quite a few massive teleprescence rooms from cisco and they are a huge hit. The problem is that since we are offering it to our business units for free initially they are overbooking the rooms which means that they sit idol for...

    Haplo5 pointsBadges:
  • Small Business Question

    I've been asked to set up a Linux build in our 2003 server network to run and test open-source applications that will rival and outperform other applications for their cost. This linux box must serve a small handfull of users in Los Angeles and Europe and my network is in Phoenix Arizona. Will a...

    DxxOne5 pointsBadges:
  • Sage Mas 500 setting up Microsoft Project link.

    I am running Sage M500 - I need to be able to link my project files to my M500/SQL data and vice versa. I see lots of information on functionality but only consultants that want to set it up! HELP Me do this for free and save the day!

    Karl Gechlik9,860 pointsBadges:

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