AS400 Security
You may change user profiles CHGUSRPRF USRPRF(user_name) LMTCPB(*YES) Regards ============================================================== If these menus are *UIM, then they might react automatically to user LMTCPB() and USRCLS(). If these are *DSPF or *PGM (or simply programs with display files that look like menus), then it’s almost certain that you’ll need to modify the source for each one. [...]

View Answer   |  March 12, 2010  1:27 AM
Data center operations, Help Desk, Security, Tech support
answered by:
107,845 pts.

Is it practical to track all changes to our infrastructure at every level for compliance?
System Center can assist with regards to tracking configuration changes (configuration drift), patch tracking, audit tracking and more. We are also working on some add-ons for Service Manager that, working with the Unified Compliance Framework (UCF), linking in the capabilities of System Center and Active Directory to assist with the mapping of compliance objectives to [...]

View Answer   |  March 4, 2010  2:19 PM
Compliance, Infrastructure management, Microsoft System Center, System Center
answered by:
975 pts.

Can SCCM interact with our online SA agreements and assist with licensing compliance?
We are able to import license files and allow comparison of the license information with the software you have installed across your environment (part of Config Mgr’s asset intelligence feature).

View Answer   |  March 2, 2010  3:48 PM
Compliance, Licensing, Microsoft System Center, SCCM, System Center, System Center Configuration Manager
answered by:
975 pts.

How is asset management / license management tracked when some of my environments are physical and some of them are virtual?
System Center leverages agents deployed to an Operating System (whether a physical server or virtual guest) to gather information about that environment and related assets (both virtual and physical). Service Manager will also have a full asset management solution provided by our partner Provance, which is expected to become available in the coming months (a [...]

View Answer   |  March 2, 2010  3:38 PM
Asset management, Microsoft System Center, Physical Environments, System Center, Virtual Environments
answered by:
975 pts.

What can System Center do to help deliver more Green IT?
Today we already leverage and report on a lot of the default power savings capabilities available in Windows Server 2008 R2 through a new operations management pack for power monitoring in Operations Manager 2007 R2. In Configuration Manager R3, we will introduce Power Management where we will be able to monitor, set and report on [...]

View Answer   |  March 1, 2010  10:19 PM
Green IT, Green IT Strategy, Microsoft System Center, System Center
answered by:
975 pts.

System Center asset information
System Center has the capability to download the definitions from an online Microsoft service (frequently updated), as well as provide definitions of your own.

View Answer   |  March 1, 2010  8:03 PM
Asset management, Microsoft System Center, System Center
answered by:
975 pts.

How can System Center accommodate a multi-point, distributed IT management organization?
The products in System Center are designed to operate in enterprise environments such as yours, and have been proven at many customer sites with similar requirements. For more details on how System Center can meet your exact needs, check out <a href=”http://microsoft.com/systemcenter”>microsoft.com/systemcenter</a> or schedule some time with one of our account teams or partners. You [...]

View Answer   |  March 1, 2010  7:43 PM
it management, Microsoft System Center, System Center
answered by:
975 pts.

PCI Simple Communications Controller
allow me to add this is that when you install a hardware on it, you might have to install a driver too that comes along with the hardware. the software might be a floppy or even a cd…

View Answer   |  February 20, 2010  4:37 AM
PCI, PCI Controller, PCI Simple Communications Controller
answered by:
15,485 pts.

What to do after CISA?
Career progression for IT auditors varies based on the needs of the organization that hired you. However, to improve your chances for achieving your managerial aspirations as well as financial goals, I suggest you acquire an advance degree (e.g. M.B.A., M.Sc., M.Comm., L.L.B. or J.D.) and obtain professional experience in as many different audit areas [...]

View Answer   |  February 18, 2010  9:15 PM
CISA, IT training and certifications, Security certifications
answered by:
90 pts.

Can you pull the model number from newer HP machine BIOS?
Are you looking at SMBIOS? What data is appearing?

View Answer   |  February 18, 2010  8:01 PM
BIOS, HP, Inventory, LANDesk
answered by:
16,755 pts.

Remedy training
I had one job interview where I was asked if I had experience with Remedy. I was also told at this time that it was rare to have any experience, and was eventually hired in another workplace that provided in-house training using Remedy. I believe that on-the-job training is going to give you the best [...]

View Answer   |  February 18, 2010  3:46 AM
BMC Remedy, BMC Software, Help Desk, ITIL, Service Management Tools
answered by:
6,130 pts.

How To Train For Help Desk Role?
In my career I had lots of good ops people transition into a variety of other IT roles, even help desk support. Have you considered finding an ops position in a company that has such succession plans in place? This might be a transition you need to make “within” a company. Leverage the skills you [...]

View Answer   |  February 15, 2010  3:38 PM
Careers, Helpdesk training, IT careers, IT Help Desk, IT training
answered by:
245 pts.

How to become a QA locatization tester or what should I learn to get more job offers?
Hi, It’s always good to emphasize your unique skills when looking for a new job, so I would think looking for a job that requires knowledge of Portuguese would give you an upper edge. You might get this from a localization testing job. What type of testing did you do during the 2.5 years you [...]

View Answer   |  February 9, 2010  12:45 AM
career advice, Localization, Localization testing, Quality assurance
answered by:
80 pts.

Best Book of Cloud Computing
I’m working on pulling together a list of the <a href=”http://itknowledgeexchange.techtarget.com/IT-watch-blog/the-top-tech-books-on-cloud-computing/”>best cloud computing books</a>, but would love to hear other suggestions! ~ Michael —— Couldn’t tell you which is “best”, however <a href=”http://www.amazon.com/s/ref=nb_ss_gw?url=search-alias%3Daps&field-keywords=cloud+computing”>here is a list</a> anyway. ~Technochic

View Answer   |  February 4, 2010  12:27 AM
Cloud Computing, Recommended reading, Training/education
answered by:
6,893 pts.

CIO 2010 budgets–any wiggle room?
Linda – I’m seeing some wiggle room thus far this year. It appears that many CIOs (and others in charge of IT) are freeing up money for new projects, especially security.

View Answer   |  February 1, 2010  2:53 AM
CIO, CIO management
answered by:
10,800 pts.

Process documentation
For a no cost solution I would suggest you take a look at DocBook and a WYSIWYG DocBook editor. <a href=”http://wiki.docbook.org/topic/DocBookAuthoringTools”>List of WYSIWYG Editors</a> (Some free some not.) About DocBook: <a href=”http://www.docbook.org/whatis”>DocBook.org</a> <a href=”http://en.wikipedia.org/wiki/DocBook”>Wikipedia</a> The next option are Help Authoring Tools with is what Wikipedia lists RoboHelp as. <a href=”http://en.wikipedia.org/wiki/Help_authoring_tool”>The Wikipedia page</a> has a healthy [...]

View Answer   |  January 29, 2010  8:10 PM
Help Desk, Incident management, Knowledge Point Challenge, process documentation
answered by:
1,855 pts.

IT Business Value Management
According to litterature, I dare to say that no such definition exist.. Googling for ‘business value’ gave a couple of good links to read: http://en.wikipedia.org/wiki/Business_value and some very good articles from the IBM Institute for Business Value: http://www-935.ibm.com/services/us/gbs/bus/html/bcs_whatwethink.html Good luck in setting up your own method.

View Answer   |  January 29, 2010  5:48 PM
business value management, IT Business Alignment, IT Business Alignment in 2010, IT value management
answered by:
2,540 pts.

508 Compliance Testing Tool
I don’t have any specific experience with these apps but it looks like a Google search of “508 compliance test” or “508 compliance software” can point you in the right direction.

View Answer   |  January 24, 2010  3:56 PM
Compliance, PEN testing, Security compliance
answered by:
10,800 pts.

windows password question
There are several Linux based Windows password recovery tools out there. You boot off the CD, follow the instructions, and in no time you should be able to reset the Windows password. A quick Google search will turn some up, but I’ve had great luck with the one at this website: http://home.eunet.no/~pnordahl/ntpasswd/ I hope that [...]

View Answer   |  January 18, 2010  8:52 PM
Biometrics, Digital certificates, Firewalls, Forensics, Identity & Access Management, Incident response, Interoperability, Intrusion management, Network security, provisioning, Security, Security tokens, Single sign-on, Software, Tech support, VPN, Wireless
answered by:
16,755 pts.

What training and certification incentives are cost effective?
If the employees learn something which they can then bring back to the company and use when troubleshooting or performance tuning then yes it is worth it. If the employee happens to get certified in the process then that’s even better. I’ve seen the money handled a couple of ways in the past. 1. The [...]

View Answer   |  January 18, 2010  8:04 PM
Careers and staffing, IT Business Alignment in 2010, Training and certifications, Training centers
answered by:
64,520 pts.