Open IT Forum: What’s high on your priority list for 2011?
We’re a good month and a half into the year, and we wanted to know what’s at the top of your priority list. Does your company want to deploy at least one new application to the cloud or improve holes in your cloud security? Are you learning a new development language to keep up with [...]

Answer Question   |  September 27, 2011  9:04 PM
AS/400, Channel, CIO, Cloud Security, CRM, Database, DataCenter, Development, Exchange, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Open IT Forum, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
asked by:
6,315 pts.

Free IT Book: AAA Identity Management Security
This week’s free IT book is your complete, authoritative guide to implementing, configuring, and managing AAA with CiscoSecure ACS. For a chance to win AAA Identity Management Security, answer one of the questions listed below and post the link to your answer in the discussion section of this question. Upgrade Exchange 2007 from 2003 (downgrade [...]

Answer Question   |  February 23, 2011  1:31 PM
AS/400, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, IT Books, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
asked by:
6,315 pts.

Where is my question?
Hi, I have 2 emails that report answers to my question but the links no longer go to my question but to some generic IT Answer page. A search does not find my question. What do I do?

Answer Question   |  February 15, 2011  11:25 AM
IT answers, ITKE, ITKE Community, ITKE Feedback
asked by:
750 pts.

Contest Bounties: Last chance to win an iPad!
The end of the iPad contest is drawing near – next Wednesday, February 16th to be exact – and we want to see more of you in the final drawing. In order to help push you over the 500 knowledge point requirement, we assembled some last chance bounties to get you in the running: 1. [...]

Answer Question   |  February 15, 2011  3:48 PM
AS/400, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, ITKE Contests, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
asked by:
6,315 pts.

New Point System and Rankings
I do like the new point system but parts of it are confusing.[o:p][/o:p] When you display ranking by topic it is confusing because the columns for questions asked, answered and knowledge points is a total value not an indication of amounts for that particular topic. Thus someone does not have any idea the true topic [...]

Answer Question   |  February 10, 2011  9:25 PM
IT Knowledge Exchange, ITKE, ITKE Community, ITKE Feedback
asked by:
32,835 pts.

Open IT Forum: Security Worst-Cases
Have you had rogue employees deploying to the cloud without your knowledge, that is, until something went wrong? Share your worst-case experiences including how you rectified the situation. We want to hear your security horror stories to help other members and potential rogue employees avoid the same pitfalls. The best stories get 200 knowledge points [...]

Answer Question   |  February 17, 2011  5:57 PM
AS/400, Channel, CIO, Cloud Security, CRM, Database, DataCenter, Development, Exchange, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Open IT Forum, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
asked by:
6,315 pts.

What are your favorite cloud security blogs?
You told us what your favorite IT blogs are, now we want to get a little more specific. Do you have any security blogs or cloud security blogs that you go to for the latest threats and solutions? Share your pick by Wednesday, February 9, 2011, and we’ll give you 50 knowledge points!

Answer Question   |  December 30, 2011  8:43 PM
AS/400, Channel, CIO, Cloud Computing, Cloud Security, CRM, Database, DataCenter, Development, Exchange, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Open IT Forum, Oracle, SAP, Security, Security bloggers, SQL Server, Storage, Virtualization, VoIP, Windows Server
asked by:
6,315 pts.

Time tracking of quick support requests
Does anyone have a good solution to track quick support requests? Using our ticketing system would take more time than the requests, right now I’m using OneNote since it can be edited by multiple users at the same time and is just really quick/easy. Any better ideas? This is just to keep track of number [...]

Answer Question   |  February 7, 2011  7:19 PM
Help Desk, Help desk services, IT Help Desk
asked by:
1,355 pts.

Free IT Book: Drupal’s Building Blocks
Today’s free IT book is an essential addition to any developer’s library: Drupal’s Building Blocks. Learn how to quickly build web sites with CCK, Views, and Panels, all by answering one of five questions and posting the link to your answer in the discussion area below. A particular IP range cannot access internet through ISA [...]

Answer Question   |  February 7, 2011  3:35 PM
AS/400, Channel, CIO, CRM, Database, DataCenter, Development, Drupal, Exchange, Giveaways, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
asked by:
6,315 pts.

Enterprise Asset Management Professional looking for appropriate SAP career
Hello, I am a Sr. Asset Management Consultant at a top Management Consulting firm. I work in the enterprise asset management space providing public clients ( city, county, utilities) asset management best practices to manage their infrastructure assets. I am considering getting myself trained in SAP to improve my enterprise asset management and enterprise resource [...]

Answer Question   |  February 4, 2011  4:26 AM
Asset management, IT asset management, SAP Asset Management, SAP careers, SAP SEM/BI/BW
asked by:
20 pts.

Open IT Forum: Tell us your must-read IT blog or Twitter feed & earn 50 knowledge points!
We’re always looking for great resources to share with the community, so here’s your chance to share what’s in your own bag of tricks! Share your favorite IT blogs or Twitter personalities, what they write about, or a link to a post that taught you something you’ll never forget. Don’t have a favorite tech blog? [...]

Answer Question   |  August 23, 2011  4:25 PM
AS/400, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, ITKE, ITKE Contests, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Open IT Forum, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
asked by:
6,315 pts.

Earn 50 knowledge points by tweeting out our iPad contest!
We’ll give you 50 knowledge points for sending out a tweet about our iPad contest, happening now through February 16th! Spread the word, earn points, and qualify yourself for an iPad or Amazon.com gift card! Contest details at the Community Blog.

Answer Question   |  February 3, 2011  3:51 PM
AS/400, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, ITKE, ITKE Contests, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, twitter, Virtualization, VoIP, Windows Server
asked by:
6,315 pts.

iPad versus netbook for enterprise hardware upgrade
Question to all one of my clients thinking to upgrade /update hardware mobile workforce. his in house IT recommended Ipad I recommend Acer Netbook dual core … in my opinion Ipad is not ready for wide Ent. road warrior adoption… any one have experience with 150 to 200 ipads  got successfully implemented for the mobile [...]

Answer Question   |  March 25, 2011  4:31 AM
Acer, Enterprise Administrator, Hardware Upgrade, iPad Application Compatibility, iPads, Netbooks, Open IT Forum
asked by:
3,070 pts.

Free IT Book: Computer Incident Response and Product Security
This week’s free IT book is a practical guide to building and running incident response and product security teams. To win Cisco’s Computer Incident Response and Product Security answer one of these five questions and post the link to your answer in the discussion area below. Good luck! Mitigating cloud server risks during DDoS attacks [...]

Answer Question   |  February 1, 2011  5:18 PM
AS/400, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, Giveaways, ITKE Contests, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
asked by:
6,315 pts.

Suggestions for cloud governance tools for an SMB’s hybrid cloud?
Looking for suggestions for a hybrid cloud governance, including performance metrics and ballpark cost.

Answer Question   |  December 30, 2011  3:57 PM
Cloud Computing, Cloud Security, Cloud Services, Hybrid clouds, Performance Measurement, Performance metrics, SMB
asked by:
975 pts.

Open IT Forum: What IT conferences are you attending this year?
Below is a list of the conferences IT Knowledge Exchange is planning on attending in 2011. If you or your company is planning on attending any of them, we’d love to see you there. Let us know if our schedules match up, or tell us which conferences you are going to. RSA Conference, February 14-18 [...]

Answer Question   |  February 9, 2011  7:38 PM
IT conferences, IT conferences and events, Open IT Forum, RSA, TechEd
asked by:
6,315 pts.

EMC Certifications/Tracks
Hi,  My job offered me training to transition into their storage group (EMC). I was looking at EMC certifications and wasn’t sure which track/training to choose. I was hoping someone familair with the different tracks and the IT market could offer their expertise as to which track(s) were the best to go with. Thanks, Riley

Answer Question   |  January 26, 2011  6:36 PM
Certification and specialization, EMC, IT certification, IT certification and training
asked by:
5 pts.

Staffing Ratio
what is the ideal Agent to Team Leader ratio for a call centre or what is the recommended Agent to Team Leader ratio?

Answer Question   |  August 10, 2011  8:52 PM
Call Center, Call center agents, IT career advice, IT career planning, Staffing
asked by:
5 pts.

Free IT Book: Designing Cisco Network Service Architectures
Designing Cisco Network Service Architecutres (ARCH), Second Edition, is Cisco authorized as a self-paced learning tool for CCDP foundating learning. Includes the latest in network infrastructure, intelligent network services, and converged network solutions. For those preparing for CCDP certification or wanting to increase their understanding of “modular campus and edge network design and strategic solutions [...]

Answer Question   |  January 30, 2011  5:10 PM
CCDP, CCDP Self Study Guide, Cisco, Desktop virtualization, Giveaways, Group Policy, IT answers, IT Books, Windows Server 2008
asked by:
6,315 pts.

Suggestions for CCNP books
Could anyone suggest me which book i should prefer for CCNP study(writer)

Answer Question   |  February 8, 2011  4:33 AM
CCNP, Cisco, Cisco certifications, IT Books
asked by:
5 pts.