Documentation devices in the field
I work in field desktop support and get calls from users while I am going from issue to issue and need a way to track all the calls to open service tickets, log the issue, document the fix, start/stop end times. We use a web based program called service now. I can get it up [...]

Answer Question   |  September 17, 2010  4:36 AM
Application development, Application integration, Call center services, Catalog management, Catalog management services

Resetting the database
I received the following error:RMAN-20042: invalid tablespace creation change# when i dried reseting the database after doing a restore from an Rman backup. I tried to unregister the database than register it back in rman but the problem still exist and getting the following even when i try to register the database back: starting full [...]

Answer Question   |  October 1, 2008  9:39 AM
Catalog management, Oracle error messages, Oracle Recovery Manager, Restore Database, RMAN, RMAN-03008, RMAN-20042