Looking for suggestions for reliable outsource partners for inbound calls
I am in the completing an RFP. I need to submit this to various outsourcers. We are primarily an inbound call center with very simple needs. I am having a hard time finding a list of outsource companies in the USA to submit the finished RFP. Do you know where I can get a list of the "best"...
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| Apr 24 2008 7:22 PM GMT
| asked by
CRM Ask the Expert
Call center outsourcing, Call center management, Call Center
Call Center regulations in Canada
If you are a Canadian Call Center processing US Credit Cards for US residents over the phone for another reseller do you have to be PCI compliant?Assume no software is hosted or stored on premise bit is done by a 3rd party based in US.What regulations does the Call Center fall under?
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| Mar 24 2008 1:15 PM GMT
| asked by
ITKE
Channel, Call Center, Call center outsourcing
