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  • How to dial in to listen to Call Center calls live?

    Hello, currently we use Cacti and Cisco in our call center. Our client is asking us if there is a way that they can dial in and listen to live calls as they are coming in. Is there a way that we can help our client? My understanding is that this is not possible with Cacti and Cisco, but I want to...

    NetworkingATE1,545 pointsBadges:
  • Interpreting bandwidth usage by MRTG/CACTI

    Hello guys. We have a dedicated lease line of 1 E1 (2Mbps) that we subscribe from an ISP. For the past several months, we have noticed that internet connection is so slow and it keeps us thinking if we are getting what we are paying for. I need help in interpreting an MRTG graph from CACTI of our...

    JuneC155 pointsBadges:
  • Live Call Monitoring

    Do you know if we will be able to give our client access to monitor live calls remotely if we currently use Cacti and Cisco?

    Boricua12315 pointsBadges:
  • Cacti on Ubuntu 6.06 graphs won’t show display an X

    I have installed cacti on ubuntu from source. The web page loads, everything appears ok. I noticed that /var/www/cacti/rra folder is empty which should hold all of the graphs. I checked the permissions and have changed them to just about every user. While changing I ran php poller.php and still no...

    bradob160 pointsBadges:
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