• Open IT Forum: IT’s role in customer service

    One of ITKnowledgeExchange's bloggers is working on a series about customer service in the enterprise, and how it can be improved. From the IT side, do you have any experiences or suggestions for improving how companies do customer service? We'll take horror stories as well! Help a fellow IT...

    MelanieYarbrough6,345 pointsBadges:
  • Adding field to Crystal Report, all data disappears

    I have a Crystal Report. I have a user defined field. When I add this field to my report, nothing is displayed. What's the problem?

    DebbieB7310 pointsBadges:
  • Have you embraced Enterprise Social Media?

    Some companies that have embraced enterprise social media are seeing great returns from their crowdsourcing efforts.  Has your business jumped on the bandwagon?  If not, what business issues are standing in the way?

    Chris Leonard4,300 pointsBadges:
  • Isolating records for a report

    Current Syntax: IsNull ({DISPOSITION.DISPOSITION}) AND {HEARING.OFFICERID}=987 AND {HEARING.HEARING_DATE}<CurrentDate I am trying to isolate appeals that need to be rescheduled. They can be rescheduled multiple times, and I end up with a lot of appeals in my results that have already been...

    babeas40 pointsBadges:
  • What is use of sub reports?

    How do I use sub reports and performance wise, are they good?

    HETISHK10 pointsBadges:
  • IKM Business analyst assessment

    Can anybody help me with the IKM business analyst assessment / online test? I am looking forward to see sample questionnaire or areas covered under this test.

    pradhankasturi25 pointsBadges:
  • SAP Transaction Codes

    The following transaction codes have disappeared from our PI environment.  They are in the ERP environment. CG3Y CG3z How could this happen?

    Analyst125 pointsBadges:
  • gentran, 856, BSN04, DTM03

    Usually DTM03 automatically changes to match BSN04. What would cause DTM03 to be left at the default time? And what, if anything, can be done to fix this?

    jasont5 pointsBadges:
  • Breakdown of cost

    We are a small telecommunication company that has a bid in with a customer who is asking for a breakdown of materials vs. labor cost. What is the best way to show this?

    regdol5 pointsBadges:
  • What strategies do you see your company using to make data analytics quicker?

    The research company Gartner recently identified three trends business intelligence professionals should consider: Greater transparency, real-time tracking and automation. Which strategies do you see your company using to make data analytics quicker and more efficient?

    Michael Tidmarsh50,095 pointsBadges:
  • Crystal Report Error

    The error is: "The page size was not large enough to format the contents of an object in the report".

    DebbieB7310 pointsBadges:
  • Dimensions

    I can draw a 10' line. How can I write in dimensions as 20'?

    asha1235 pointsBadges:
  • BI product

    We are using KBM software for our ERP system. We have a mandate to build a data warehouse so we can use a good BI tool to extract data. We would like to run this on our AS400. Does anyone have suggestions as to a good product for us to investigate?

    CharlieBrowne62,265 pointsBadges:
  • AutoCAD icon

    For some reason I managed to change the color of the AutoCAD icon/application button to purple. How do I change it back?

    lynn00015 pointsBadges:
  • Convert formula result string to number

    My formula produces a string. I want to convert it to a number. Can't use tonumber(@formula).

    TonyMass5 pointsBadges:
  • AutoCAD 2012

    What does the file extension .BAK stand for?

    jpintozzi5 pointsBadges:
  • LPO Profitability

    How can we know the profitability against a purchase order received?

    LPO5 pointsBadges:
  • Crystal Reports

    I am trying to filter sales by the date of sale and having a whale of a time. I have a few years worth of sales data, but just want to see what was sold on a specific data Saturday for instance. Looking for any formula help for Crystal Reports.

    BoatsTours0 pointsBadges:
  • QR-Code (barcode)

    I represent H&R international transportation..we are in study to buy your Crystal Reports 2011. My question can your product create QR-Barcodes?  If so how?

    hermanHR5 pointsBadges:
  • Examples of AS/400 create alias in Crystal Reports

    Can someone give me an example of Crystal Reports create alias using AS/400 file? Thanks! Tony

    tcuccaro40 pointsBadges:

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