Open IT Forum: IT’s role in customer service
One of ITKnowledgeExchange’s bloggers is working on a series about customer service in the enterprise, and how it can be improved. From the IT side, do you have any experiences or suggestions for improving how companies do customer service? We’ll take horror stories as well! Help a fellow IT Knowledge Exchanger out and we’ll give [...]
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| March 5, 2013 1:08 PM
AS/400, Business Intelligence, Channel, CIO, CRM, Customer service, Database, DataCenter, Development, Exchange, IT project management, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Open IT Forum, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
One of ITKnowledgeExchange’s bloggers is working on a series about customer service in the enterprise, and how it can be improved. From the IT side, do you have any experiences or suggestions for improving how companies do customer service? We’ll take horror stories as well! Help a fellow IT Knowledge Exchanger out and we’ll give [...]
Answer Question
| March 5, 2013 1:08 PM
AS/400, Business Intelligence, Channel, CIO, CRM, Customer service, Database, DataCenter, Development, Exchange, IT project management, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Open IT Forum, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
Free IT Book: The Python Standard Library by Example
This week’s free IT book is an essential addition to the developer’s library. If you want to master the powerful Python Standard Library through real code examples, this is the prize for you. Simply answer one of five questions and post the link to your answer in the discussion section below. Good luck! Installation error [...]
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| March 31, 2012 12:59 PM
AS/400, Business Intelligence, Channel, CIO, Contests, CRM, Database, DataCenter, Development, Exchange, Giveaways, IT Books, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
This week’s free IT book is an essential addition to the developer’s library. If you want to master the powerful Python Standard Library through real code examples, this is the prize for you. Simply answer one of five questions and post the link to your answer in the discussion section below. Good luck! Installation error [...]
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| March 31, 2012 12:59 PM
AS/400, Business Intelligence, Channel, CIO, Contests, CRM, Database, DataCenter, Development, Exchange, Giveaways, IT Books, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
Crystal Reports Paradox Tables – data problems
I am creating a report in Crystal XI using multiple paradox tables. If I use an idapi connection I lose data when I access the second table. If I switch to a DAO connection it runs very slow locally and will not event connect at all if I try to access the data from a [...]
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| March 31, 2012 2:54 AM
Crystal Reports, Crystal Reports Database, Crystal Reports XI, Paradox
I am creating a report in Crystal XI using multiple paradox tables. If I use an idapi connection I lose data when I access the second table. If I switch to a DAO connection it runs very slow locally and will not event connect at all if I try to access the data from a [...]
Answer Question
| March 31, 2012 2:54 AM
Crystal Reports, Crystal Reports Database, Crystal Reports XI, Paradox
Open IT Forum: Will HP be a worthy cloud contender?
HP announced its Cloud Services program in beta and we wanted to know initial reactions. Have you registered for the beta? Share your initial thoughts, whether or not you have, and we’ll return to this in the next phase of HP’s cloud services. Share your thoughts and we’ll share 50 Knowledge Points!
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| March 31, 2012 8:24 PM
AS/400, Business Intelligence, Channel, CIO, Cloud Computing, CRM, Database, DataCenter, Development, Exchange, Hewlett-Packard, HP, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Open IT Forum, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
HP announced its Cloud Services program in beta and we wanted to know initial reactions. Have you registered for the beta? Share your initial thoughts, whether or not you have, and we’ll return to this in the next phase of HP’s cloud services. Share your thoughts and we’ll share 50 Knowledge Points!
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| March 31, 2012 8:24 PM
AS/400, Business Intelligence, Channel, CIO, Cloud Computing, CRM, Database, DataCenter, Development, Exchange, Hewlett-Packard, HP, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Open IT Forum, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
Free IT Book: Essential Skills for the Agile Developer
The team at Net Objectives (including CEO Alan Shalloway) has compiled the essential skills for the Agile developer. To get this resource and guide to better programming and design, simply answer one of five questions and paste the link to your answer in the discussion section below. Ultrium 4, data size in tape? Entire System [...]
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| March 31, 2012 12:56 PM
AS/400, Business Intelligence, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, IT Books, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Open IT Forum, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
The team at Net Objectives (including CEO Alan Shalloway) has compiled the essential skills for the Agile developer. To get this resource and guide to better programming and design, simply answer one of five questions and paste the link to your answer in the discussion section below. Ultrium 4, data size in tape? Entire System [...]
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| March 31, 2012 12:56 PM
AS/400, Business Intelligence, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, IT Books, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Open IT Forum, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
How do you use multiple member files in Crystal Reports?
i have to retreive data from as400 iseires files that have multiple members and most do not have a logical for that member without creating a new logical is there anyway to tell crystal reports to use a certain member ?
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| March 31, 2012 3:16 PM
AS/400 database, Crystal Reports, iSeries, iSeries AS/400
i have to retreive data from as400 iseires files that have multiple members and most do not have a logical for that member without creating a new logical is there anyway to tell crystal reports to use a certain member ?
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| March 31, 2012 3:16 PM
AS/400 database, Crystal Reports, iSeries, iSeries AS/400
Open IT Forum: What should system documentation look like?
While documentation doesn’t necessarily make the world go ’round, it certainly keeps it spinning neatly on its axis when trouble arises. If you’re providing a product or service, you should be providing your customers with accurate information that allows them to effectively use and maintain that product, which translates into accurate and thorough documentation. So [...]
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| March 31, 2012 8:11 PM
AS/400, Business Intelligence, Channel, CIO, CRM, DataCenter, Development, Exchange, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Open IT Forum, Oracle, SAP, Security, SQL Server, Storage, System Documentation, Virtualization, VoIP, Windows Server
While documentation doesn’t necessarily make the world go ’round, it certainly keeps it spinning neatly on its axis when trouble arises. If you’re providing a product or service, you should be providing your customers with accurate information that allows them to effectively use and maintain that product, which translates into accurate and thorough documentation. So [...]
Answer Question
| March 31, 2012 8:11 PM
AS/400, Business Intelligence, Channel, CIO, CRM, DataCenter, Development, Exchange, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Open IT Forum, Oracle, SAP, Security, SQL Server, Storage, System Documentation, Virtualization, VoIP, Windows Server
Data Transfer Field Description Names
On the data transfer box you can choose the data options button which you can then go to details button. In choosing that button you get to the Receive Requested Details box. My questions is how do I change the Field Description name to what I need it to be when the file is downloaded.
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| March 31, 2012 6:50 PM
AS/400 data transfer, Data transfer, iSeries Data Transfer, V4R5
On the data transfer box you can choose the data options button which you can then go to details button. In choosing that button you get to the Receive Requested Details box. My questions is how do I change the Field Description name to what I need it to be when the file is downloaded.
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| March 31, 2012 6:50 PM
AS/400 data transfer, Data transfer, iSeries Data Transfer, V4R5
Open IT Forum: How do you prepare your data center for severe weather?
Every season has its share of weather threats, and we want to know how you prepare for them. The east coast is gearing up for Hurricane Irene’s arrival, and we were wondering what steps you were taking (if any) to make sure your data center doesn’t see much (or any) downtime. What unique conditions do [...]
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| March 31, 2012 6:12 PM
AS/400, Business Intelligence, CIO, CRM, Data Center management, Database, DataCenter, Development, Disaster Recovery, Disaster Recovery Plan, Exchange, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Open IT Forum, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
Every season has its share of weather threats, and we want to know how you prepare for them. The east coast is gearing up for Hurricane Irene’s arrival, and we were wondering what steps you were taking (if any) to make sure your data center doesn’t see much (or any) downtime. What unique conditions do [...]
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| March 31, 2012 6:12 PM
AS/400, Business Intelligence, CIO, CRM, Data Center management, Database, DataCenter, Development, Disaster Recovery, Disaster Recovery Plan, Exchange, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Open IT Forum, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
Exporting all files from Windows XP to Windows 7
How can we export all files, emails and settings from one Windows XP computer to another? How about from XP to Windows 7?
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| March 31, 2012 2:54 PM
File transfers, Windows 7, Windows 7 deployment, Windows XP
How can we export all files, emails and settings from one Windows XP computer to another? How about from XP to Windows 7?
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| March 31, 2012 2:54 PM
File transfers, Windows 7, Windows 7 deployment, Windows XP
Crystal Report Problem With .net4
[table] [tbody] [tr] [td class="votecell"> 0 down vote favorite [/td] [td class="postcell"> I Before Work With Crystal Report In .net 3.5 And Lowest Version But As Since Work With .net4 Get Face With Error " Error 5 The type or namespace name 'CrystalDecisions' could not be found (are you missing a using directive or an [...]
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| March 31, 2012 2:38 PM
Crystal Reports, Crystal Reports .net 4, Visual Studio, Visual Studio 2010
[table] [tbody] [tr] [td class="votecell"> 0 down vote favorite [/td] [td class="postcell"> I Before Work With Crystal Report In .net 3.5 And Lowest Version But As Since Work With .net4 Get Face With Error " Error 5 The type or namespace name 'CrystalDecisions' could not be found (are you missing a using directive or an [...]
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| March 31, 2012 2:38 PM
Crystal Reports, Crystal Reports .net 4, Visual Studio, Visual Studio 2010
Open IT Forum: Did you buy a TouchPad?
HP’s decision to discontinue the TouchPad (and its subsequent steal of a price) has been all the buzz the past couple days. Did you bite at the alluring $99 price tag? Tell us what went into your decision, or if you couldn’t care less about the TouchPad. Do you think hackers are about to have [...]
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| March 31, 2012 7:17 PM
AS/400, Business Intelligence, Channel, CIO, CRM, Database, DataCenter, Developers, Development, Exchange, Hackers, Hewlett-Packard, HP, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Open IT Forum, Oracle, SAP, Security, SQL Server, Storage, Tablets, TouchPad, Virtualization, VoIP, Windows Server
HP’s decision to discontinue the TouchPad (and its subsequent steal of a price) has been all the buzz the past couple days. Did you bite at the alluring $99 price tag? Tell us what went into your decision, or if you couldn’t care less about the TouchPad. Do you think hackers are about to have [...]
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| March 31, 2012 7:17 PM
AS/400, Business Intelligence, Channel, CIO, CRM, Database, DataCenter, Developers, Development, Exchange, Hackers, Hewlett-Packard, HP, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Open IT Forum, Oracle, SAP, Security, SQL Server, Storage, Tablets, TouchPad, Virtualization, VoIP, Windows Server
Free IT Book: The Official Ubuntu Book, Sixth Edition
Take advantage of Ubuntu 11.04, and let The Official Ubuntu Book 6th Ed. get you up and running quickly. To win this essential resource, simply answer one of five questions and post the link to your answer in the discussion section below. PSOD with ESX 3.5 MIMIX replication issue What would you like to see [...]
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| March 31, 2012 3:08 PM
AS/400, Business Intelligence, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, Giveaways, IT Books, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Ubuntu, Virtualization, VoIP, Windows Server
Take advantage of Ubuntu 11.04, and let The Official Ubuntu Book 6th Ed. get you up and running quickly. To win this essential resource, simply answer one of five questions and post the link to your answer in the discussion section below. PSOD with ESX 3.5 MIMIX replication issue What would you like to see [...]
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| March 31, 2012 3:08 PM
AS/400, Business Intelligence, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, Giveaways, IT Books, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Ubuntu, Virtualization, VoIP, Windows Server
Date parameters within crystal reports 8.5 still brining up all records
Hi, I have created a date parameter as I would like to be able to view absence within the company during certain dates. When I run the parameter it still brings up all the records. Is anyone able to help?
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| March 31, 2012 9:04 AM
Crystal Reports, Crystal Reports 8.5, Parameters
Hi, I have created a date parameter as I would like to be able to view absence within the company during certain dates. When I run the parameter it still brings up all the records. Is anyone able to help?
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| March 31, 2012 9:04 AM
Crystal Reports, Crystal Reports 8.5, Parameters
EIM/SSO on System i with Password *None
I have just configured EIM and SSO for Client Access in a proof of concept on my Development System i and initial testing is successful. However part of SSO requires setting the user password to *None. If all users are set to *None how can users use their non SSO mapped drives in Netserver? The [...]
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| March 31, 2012 8:02 PM
Client Access, EIM, NetServer, SSO
I have just configured EIM and SSO for Client Access in a proof of concept on my Development System i and initial testing is successful. However part of SSO requires setting the user password to *None. If all users are set to *None how can users use their non SSO mapped drives in Netserver? The [...]
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| March 31, 2012 8:02 PM
Client Access, EIM, NetServer, SSO
Free IT Book: Fedora and Red Hat Enterprise Linux
The Practical Guide to Fedora and Red Hat Enterprise Linux serves as both a tutorial and an on-the-job reference. You’ll learn to use GUI-based tools, the command line, and Perl scripts, and how to set up key Internet servers. How do you win this book? Simply answer one of five questions and post the link [...]
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| March 31, 2012 3:35 PM
AS/400, Business Intelligence, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, Giveaways, IT Books, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
The Practical Guide to Fedora and Red Hat Enterprise Linux serves as both a tutorial and an on-the-job reference. You’ll learn to use GUI-based tools, the command line, and Perl scripts, and how to set up key Internet servers. How do you win this book? Simply answer one of five questions and post the link [...]
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| March 31, 2012 3:35 PM
AS/400, Business Intelligence, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, Giveaways, IT Books, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
Open IT Forum: What data center fads should be avoided?
There’s always something new and improved, especially in something as complex as a data center. What are some recent technologies you’ve seen that strike you more as fads rather than essential additions to the data center? Share your opinion, and we’ll share 75 Knowledge Points!
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| March 31, 2012 2:49 PM
AS/400, Business Intelligence, Channel, CIO, CRM, Data center design, Data center design and infrastructure, Data Center management, Data center operations, Database, DataCenter, Development, Exchange, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Open IT Forum, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
There’s always something new and improved, especially in something as complex as a data center. What are some recent technologies you’ve seen that strike you more as fads rather than essential additions to the data center? Share your opinion, and we’ll share 75 Knowledge Points!
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| March 31, 2012 2:49 PM
AS/400, Business Intelligence, Channel, CIO, CRM, Data center design, Data center design and infrastructure, Data Center management, Data center operations, Database, DataCenter, Development, Exchange, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Open IT Forum, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
Free IT Book: Cisco Firewalls
Learn concepts, design and deployment for Cisco Stateful Firewall solutions with this week’s free IT book. To win, simply answer one of five questions and post the link to your answer below. Windows Server 2003 user locked Windows 7 Professional permissions Offline folder issue in Windows Server 2003 Outlook 2007 inbox mail cannot read for [...]
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| March 31, 2012 2:28 PM
AS/400, Business Intelligence, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, Giveaways, IT Books, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
Learn concepts, design and deployment for Cisco Stateful Firewall solutions with this week’s free IT book. To win, simply answer one of five questions and post the link to your answer below. Windows Server 2003 user locked Windows 7 Professional permissions Offline folder issue in Windows Server 2003 Outlook 2007 inbox mail cannot read for [...]
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| March 31, 2012 2:28 PM
AS/400, Business Intelligence, Channel, CIO, CRM, Database, DataCenter, Development, Exchange, Giveaways, IT Books, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
Crystal Reports Error Message
I haven’t used CR for quite some time. I just tried to edit a portion of the report to change it to our company name. The error message is: The number of decimal places is too large or not an integer.
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| March 31, 2012 6:39 PM
Crystal Reports, Crystal Reports error messages, Crystal Reports Errors, Crystal Reports Projects
I haven’t used CR for quite some time. I just tried to edit a portion of the report to change it to our company name. The error message is: The number of decimal places is too large or not an integer.
Answer Question
| March 31, 2012 6:39 PM
Crystal Reports, Crystal Reports error messages, Crystal Reports Errors, Crystal Reports Projects
Open IT Forum: What to consider when building a data center?
What are some of the key factors the enterprise should consider when building a data center that can last? We’d love to hear stories from your own experience, or see lists of your own must-haves when it comes to a new data center. Share your thoughts and we’ll share 100 Knowledge Points!
Answer Question
| March 31, 2012 2:18 PM
AS/400, Business Intelligence, Channel, CIO, CRM, Data Center Build, Data center design and infrastructure, Data Center management, Database, DataCenter, Development, Exchange, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Open IT Forum, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
What are some of the key factors the enterprise should consider when building a data center that can last? We’d love to hear stories from your own experience, or see lists of your own must-haves when it comes to a new data center. Share your thoughts and we’ll share 100 Knowledge Points!
Answer Question
| March 31, 2012 2:18 PM
AS/400, Business Intelligence, Channel, CIO, CRM, Data Center Build, Data center design and infrastructure, Data Center management, Database, DataCenter, Development, Exchange, Linux, Lotus Domino, Microsoft Windows, Mobile, Networking, Open IT Forum, Oracle, SAP, Security, SQL Server, Storage, Virtualization, VoIP, Windows Server
