BlackBerry Email Questions and Answers

Recent IT Questions

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Email access via Blackberry

We have two remote users (in Mexico) who have configured their Blackberries to allow access to their work emails.  As of two weeks ago, this process was working.  For reasons unknown, this has suddenly stopped working but they are still able to access their emails under other addresses.  No...

View Answer   |  Aug 25 2009  8:40 PM GMT
Remote email access, BlackBerry, BlackBerry email
asked by IDG

  5 pts.

Mobile email retrieval and storage on BlackBerry

I have a blackberry curve, and the email setting for how long emails stay on the phone is 30 days. Is there anyway at all to retrieve emails from longer than 30 days ago? It is extremely important. If I have to take the phone to a store or expert, I will. Please help!!!

View Answer   |  Jun 7 2009  5:21 AM GMT
Blackberry Curve, Email management, BlackBerry email
asked by Boke

  5 pts.

How do I connect my BlackBerry Storm to my Microsoft Exchange Server

Just changed from BB World Edition 8830 to Blackberry storm and am having trouble connecting to my Microsoft exchange server e-mail account

asked by Nhayes719

  5 pts.

BlackBerry send option not appearing

While trying to reply a mail the send option is not appearing. Solution tried but not succeeded: 1. Desktop(CMIME) deleted and resent from BES 2. Rebooted the device removing battery while it is ON Can anybody provide a solution.

View Answer   |  Mar 27 2009  12:57 AM GMT
BlackBerry, BES, BlackBerry Enterprise Server
asked by Willyven

  5 pts.

Secure POP settings and syncing contacts and calender

How can I use POP mail on my BB securely? I would also like to know how I can sync my calender and contacts without a BES server.

View Answer   |  Mar 20 2009  7:47 PM GMT
BES, BlackBerry Enterprise Server, BlackBerry email
asked by Aolivieri

  5 pts.

Sending emails in UTF-8 format using a BlackBerry

A Blackberry Pearl user is sending emails for a gmail account. The emails are being sent in Windows-1252 format. How do I set it to send emails in a UTF-8 format?

Answer Question   |  Mar 20 2009  8:07 AM GMT
BlackBerry Pearl, UTF-8, Windows-1252
asked by Mshen

  23610 pts.

deleted email reappearing on Blackberry

why are old previously deleted emails reappearing on the blackberry, some going as far back as 18 months?

asked by GRT

  5 pts.

Display Message Count

BB 8310 shows a message count but there are no messages in any of my folders. This just started happening. How do I fix?

Answer Question   |  Mar 6 2009  10:08 PM GMT
BlackBerry email, BlackBerry 8310, BlackBerry
asked by Michael0713

  5 pts.

Double email and facebook notifications on Blackberry Curve

Whenever I receive an email, SMS text or Facebook notification, it always comes in twice. How can I change this?

Answer Question   |  Mar 4 2009  4:42 PM GMT
Blackberry Curve, BlackBerry email, BlackBerry
asked by Chancej

  5 pts.

Blackberry not receiving external email

We have Exchange 2003 SP3 and BES 4.X. One user's blackberry stopped receiving any external email. He receives internal email fine as well as can send. I reviewed the filter settings on the blackberry and they are fine (i.e., set to forward email to blackberry) as well as the security...

View Answer   |  Feb 26 2009  6:54 PM GMT
BlackBerry, BES, BlackBerry Enterprise Server
asked by Blairtheconsultant

  20 pts.

blackberry important question

my company has it's own blackberry server which is linked with my sprint blackberry. If I forward an e-mail from my blackberry will that forward appear on my desktop? Or will it only show forwarded on my bb?

asked by Ashleigh1

  5 pts.

Blackberry server not delivering email

Starting late yesterday afternoon, All 50 of my Blackberry devices started to ceased communictions with the Blackberry Enterprise Server....I am running 4.1 and World Edition 8830 curve's. They have been working just fine for the last 8 months and before we changed carriers for the last two years....

Answer Question   |  Feb 24 2009  5:28 PM GMT
BES, BlackBerry email, BlackBerry
asked by Cliff

  5 pts.

BlackBerry items (Cc: and Bcc:) disappear

When I receive mail (as CC or BC), I usually take a quick look to see if it needs my attention right away. If not I close them and read it later. But when I return to the mail, it's gone. Mail is still on my desktop but it's not on my blackbberry anymore, Any one any idear? I use Groupwise 7.03 +...

View Answer   |  Jan 31 2009  2:28 PM GMT
Blackberry Curve, Groupwise 7.03, Blind carbon copy
asked by Decaan

  15 pts.

Manage Mobile Device (options) via OWA

Is there a way to use the OWA Options; "Mobile Devices", with the Blackberry. There are useful tools such as recovering the mobile password and clearing the device if lost. I assume because the Blackberry is using BIS, that is why the mobile device doesn't show under "Mobile Devices" in Options...

View Answer   |  Jan 26 2009  3:00 PM GMT
OWA, Outlook Web Access, BlackBerry
asked by Mhaneyit

  5 pts.

Copies of emails

One of our employees received 18 copies of the same email. The email was sent by an internal email address. We have Exchange 2003 Server and running outlook 2003. I checked the senders, sent items folder, and she only had one copy of the email sent out. I checked the recipient's blackberry, and...

View Answer   |  Jan 21 2009  8:10 PM GMT
Exchange 2003, Duplicate emails, BlackBerry email
asked by ITDLB

  5 pts.

BlackBerry email

My work and personal mail goes to the messages folder on my blackberry instead of to the two folders that are set up for my mail.

View Answer   |  Jan 16 2009  2:20 PM GMT
BlackBerry email, BlackBerry, BlackBerry synchronization
asked by Greggt

  5 pts.

Corporate / Pop3 email administration

Can you force all POP3 emails (Yahoo) to the yahoo folder only instead of the emails appearing in the Messages icon and the Yahoo icon? I want to keep corporate and personal emails separate.

View Answer   |  Jan 16 2009  1:59 AM GMT
BlackBerry, POP3, Yahoo email
asked by MMNY

  10 pts.

Transfer my Outlook address to my BB8330?

Can I transfer my Outlook Address book to my BB 8330? If so, does it replace or add to existing address book?

View Answer   |  Dec 19 2008  9:10 PM GMT
Address book, BlackBerry, Outlook
asked by Slim

  5 pts.

BlackBerry picking up email instead of 2nd computer

Two computers have the same POP3 email account setup with the option to leave a copy of the message on the server. When one computer sends to the other the BlackBerry is the only device that picks up the email and not the second computer - why? Thanks, Daniel

Answer Question   |  Dec 15 2008  11:38 PM GMT
BlackBerry, BlackBerry email, POP3 accounts
asked by Dedicatedit

  15 pts.

Unable to read email attachments in BlackBerry

I am able to open an attachment but unable to read it on BB 8330. If I forward the same email to say hotmail I can read the attachment. I am running a BES server with Lotus and 4 other users setup identically whose BB 8330's work fine on the same emails. Does anyone have any ideas?

View Answer   |  Dec 7 2008  6:17 AM GMT
BlackBerry, Lotus Domino, BES
asked by Wiyooper

  15 pts.

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