• conversion MAtrix for Digital Avaya phones to Cisco IP phones

    Does anyone have a conversion matrix to convert legacy Avaya digital phones to new Cisco VoIP phones?

    palmerro5 pointsBadges:
  • Telephony presence icons missing

    Hello, I am in the process of testing Avaya AES Sametime integration for click to call functionality and working in my test environment. With IBM Sametime 8.0.2 client (both embedded and standalone), I can see the telephony presence icons next to Sametime presence icons and I can see their status...

    Myishika5 pointsBadges:
  • Avaya CM SIP trunk to Cisco Unity Connection

    Has anyone successfully gotten MWI to pass from Cisco Unity Connection to Avaya CM over SIP trunks?

    Jmac90685 pointsBadges:
  • Cisco 2960s switch port config voip with Avaya phone

    Need to know what the switch port configuration would look like for a cisco 2960s switch with an Avaya ip 9611G phone and pc connected to the phone.

    rsc11110 pointsBadges:
  • configuring pick up group in Nortel CS1000

    How can i see the list of the used and available pick up groups (RNPG) ? In which LD should i look and what are the command lines to be used

    Fransitech5 pointsBadges:
  • UC520 vs. Avaya IP Office 500

    What advantages does the UC520 system have over the Avaya IP Office 500 system? Has anyone compared the two? I noticed a big price discrepancy and wanted to know what system features might be involved in that difference. Thanks.

    ITKE436,000 pointsBadges:
  • Avaya Difinity G3 Si V7

    I was asked to remove a piece of equipment that allows an outside company to restrict or allow a room phone from dialing 9 and getting an outside line. The contract with this company is up and they refuse to remove it. I have been looking at the COR on each room phone and 12 is restricted, if I...

    RobertVer5 pointsBadges:
  • Avaya 1692 ip polycom phone

    Having trouble installing, does anyone know how to install the 1692 IP poly-com Phone ( Speaker Phone).

    HubeHube20 pointsBadges:
  • voip configuration

    hi all... i have a cisco catalyst 6509 as distribution SW and hp procurve 2910 al as access layer, we are going to configure voip in our lan with avaya phones... Do i have to configure my catalyst to trust the traffic that comes from the procurve (that already trusts ip phones) so voice has...

    Stratos15 pointsBadges:
  • Would an Avaya certification help me?

    I recently got a job working on Avaya servers and products. Could you tell me how an Avaya certification would help me in the future with other job opportunities, if I were to earn one?

    NetworkingATE1,545 pointsBadges:
  • Are Nortel certifications obsolete now that the company is bankrupt?

    Now that Nortel is bankrupt and being bought out by Avaya, does this mean my Nortel certifications are obsolete? Or is the situation too inconclusive to tell right now? If it's too soon to tell, what will the acquisition depend on to make my certifications matter? I'm also wondering whether...

    NetworkingATE1,545 pointsBadges:
  • Avaya Soft Console Installation

    I have been unable to get the soft console OSPC to extend dialing once I am connected to dialtone. Any ideas?

    Sjohns35 pointsBadges:
  • Avaya Report

    I want to know what it would show on the report when a person during a call press the button to open a second line (the call would drop). My question is: it's going to show as a release or tranfer call on the Avaya report?

    Varok10 pointsBadges:
  • Avaya programing

    How do I make a phone not ring and disturb a person at their desk when all of the phones ring with incoming calls?

    Kellyspin5 pointsBadges:
  • Getting proper caller ID to display while using a combination of Avaya S8700 with outbound ISDN trunks, connected to a Cisco Call Manager via Qsig PRI

    While making a call originating from the Cisco Call Manager, I can only make the main number of the Avaya PBX display, not the direct number of the station on the Cisco Call manager, how do I make the direct number display?

    CrowleyCisco5 pointsBadges:
  • Getting error 57 & 58 when user trying to login?

    when ever user trying to login it is saying request timed out. Understood That when ever genesys is sending request to Avaya it is getting timed out. We have Avaya CM 2.0 and integrated with GVP.

    Chinaramaiah10 pointsBadges:
  • Avaya 4610SW VoIP Quality Issue – connecting to Cisco Gear

    I have had a 5 User - Avaya Long Ongoing, IP Phone quality Issue that connects to a Cisco POE 3560 switch and a 1841 router with a Full T1. No one can figure out the Poor Quality Issue and Pin Point where its coming from. What would be a Good Tool to use to try an Pinpoint - Findout as to what the...

    DNelson5 pointsBadges:
  • #com v’s Cisco

    Hi, I am in the process of scaling up a Datacenter to handle what over the next 3 to 5 years is expected to be a doubling of the current workload. I am pushing my current stackable switches to the limit at peak times and the performance impact is very visible even to end users. I am managing a...

    Bouncybrit10 pointsBadges:
  • Avaya Witness Contact Center

    I have been given access to the Avaya Witness Contact Center. I am able to generate some queries but when I try to download the results I am only able to download 10 pages at a time. Is this my place of work setting? or is there a way to set a larger download set ? I am generating my data through...

    Rcsully6515 pointsBadges:
  • Cover Answer Group

    If one of the members in the cover answer group is on a call shouldn't the rest of the phones in the group ring before the call goes to point 2 of the cover path?

    Teleguy5 pointsBadges:

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