ActiveSync Questions


Sync engine for Hosted Exhange 2007
We are an IT outsourcing company with a wide variety of customers and services. We specialize in running applications for SaaS application vendors in addition to standard services like Hosted Exchange. Customer A is a vendor of a SaaS business application suite with well over 10 000 users and applications covering most business needs. They [...]

Answer Question   |  March 4, 2009  7:26 AM
ActiveSync, Exchange 2007, Exchange sync engine, Hosted Exchange 2007, SyncML
asked by:
5 pts.

Windows Mobile always prompts for Outlook credentials
My users are using Windows Mobile 6.1 to access email on our Exchange 2007. Periodically will get prompted for a password, however, we can just cancel and then it’s fine. Example: I select Send/Receive, get prompted for password, Cancel, then Send/Receive again and it works. It seems like something wants to authenticate the crecentials, when [...]

Answer Question   |  February 18, 2009  1:32 PM
ActiveSync, Outlook, Outlook Mobile, Windows Mobile, Windows Mobile 6.1
asked by:
20 pts.

ActiveSync/Mail for Exchange : Display name not sync with gal
SBS 2003 (Exchange 2003 sp2) Hi, I installed an SBS 2003 and all work fine. Now, I have 2 smartphone: 1 nokia and 1 htc (wm6.1) For nokia I use Mail for Exchange to synchronise mails, contacts and calendar For htc, I use ActiveSync. All sync works fine *** but *** I have 1 issue: [...]

Answer Question   |  January 28, 2009  10:59 AM
ActiveSync, Exchange 2003, Exchange 2003 synchronization, Exchange Server on SBS 2003, GAL, GAL sync, Global Address Lists, Mobile synchronization, SBS 2003, Smartphones
asked by:
75 pts.

Active Sync Error 0X85010014 and 0X85010004
Helllo, all how are you? Hope you all are doing fine.. Mine active sync was working perfectly 3-4 days back, but now it is not working. I also tried to reboot the server and restart the IIS services. but whenever I tried to sync it gives me error . [ Active sync encountered a problem [...]

Answer Question   |  December 16, 2008  1:48 PM
ActiveSync, ActiveSync Error 0X85010004, ActiveSync Error 0X85010014, ActiveSync Errors
asked by:
10 pts.

Configuring an iPhone to work with Exchange Server 2003
Hi I’ve been battling with this for a client for a couple of weeks now. The configuration is slightly unusual as the ES is sitting behind a NATed firewall but I’m using the virtual server and open ports features on the router to pass through the necessary traffic. As a test, I’ve attempted to see [...]

Answer Question   |  June 15, 2011  11:12 AM
ActiveSync, Exchange 2003, Exchange 2003 configuration, Exchange 2003 synchronization, Exchange Server ActiveSync, Exchange synchronization, iPhone, Server Connection Failed
asked by:
10 pts.

Exchange server that is serving pda’s via active sync “Integrated Windows Authentication” issue
I have an exchange server that is serving pda’s via active sync. The problem I have is that the “Integrated Windows Authentication” under the directory properties of the Exchange – Default Web Site keeps getting unticked thus stopping the PDA’s from syncing. I don’t know whether it is a coincidence shortly before it happened the [...]

Answer Question   |  November 18, 2008  3:23 PM
ActiveSync, Exchange errors, Exchange Properties, Integrated Windows Authentication
asked by:
16,755 pts.

Wrong data is being synchronised between Exchange and PDA
We have windows SBS 2003 and have been working with exchange and synchronising our mobile devices for some time now. Recently we had a few problems but things are working properly again. Only there is one problem we have now: When synchronising our devices (windows mobile 6.0) we get contact and agenda information from all [...]

Answer Question   |  November 20, 2008  12:41 PM
ActiveSync, Exchange Server ActiveSync, Mobile devices, Mobile synchronization, Outlook, SBS, SBS 2003, Small Business Server 2003, Windows Mobile, Windows Mobile 6
asked by:
15 pts.

windows mobile device causing outlook spam
i had a windows mobile device and whenever i receive an email to my outlook, i always receive a spam email from myself and it has info in it with regards to “pocket pc”

Answer Question   |  October 28, 2008  5:30 AM
ActiveSync, carrier, omasync info, Outlook, Spam, Windows Mobile
asked by:
5 pts.

ActiveSync & OutlookAnywhere – E2K7 and ISA 2006
What is the process for setting up both Exchange 2007 ActiveSync and OutlookAnywhere on the same ISA 2006 box? I have a single certificate (subject alternative names of course). When I try to configure the OA, the ISA wizard says that I can’t use a listener on the same ports/IP address. According to what I [...]

Answer Question   |  October 20, 2008  7:01 PM
ActiveSync, Exchange 2007, ISA, ISA 2006, ISA Server, ISA Wizard, Outlook, OutlookAnywhere
asked by:
32,630 pts.

Activesync retention not working
I created an activesync policy and set the sync settings for calendar to 1 month and email to 2 weeks. I have a win mob 6 professional. When I get connected… I should be able to sync “up to” 1 month on my calendar and “up to” 2 weeks on my email. This policy is [...]

Answer Question   |  October 20, 2008  3:24 PM
ActiveSync, ActiveSync Policy, Calendar, Email, Exchange 2007, Mobile, Windows Mobile
asked by:
15 pts.

Synchronise with Outlook 2007
Hello, I have been trying to sync my PDA with Outlook 2007 on WIndows Vista, but it doesnt work. I even installed the WIndows Mobile Active Sync for Vista because that is what works on Vista, but i have not been able to get the hang of it. Please could anyone help me out here. [...]

Answer Question   |  October 8, 2008  8:02 AM
ActiveSync, Outlook, Outlook 2007, PDA, Synchronization, Windows Mobile, Windows Mobile Active Sync
asked by:
95 pts.

Qphones
I am having issue get my qphone to sync. This is the scenario, I’m running Exchange Server 2003 on a Windows 2000 server. I’ve been researching this site and others regarding ActiveSync throwing the classic error that Microsoft KB article 817379 is supposed to fix. I’ve gone through the resolution instructions both in the MS [...]

Answer Question   |  October 1, 2008  3:27 PM
ActiveSync, Exchange 2003, QPhone, Windows 2000 Server
asked by:
50 pts.

Exchange ActiveSync will not sync mail for only one user, all other users sync fine.
I have an SBS 2003 server running Exchange 2003 SP2. We have been using Activesync with windows mobile devices for the past 2 years. Starting yesterday, one of the user’s phones will no longer sync mail. It still sync’s contacts & calandar items, just not mail. During the sync, it will say that it is [...]

Answer Question   |  September 13, 2008  2:31 PM
ActiveSync, Event ID, Event ID 3005, Exchange 2003, SBS, SBS 2003, Windows Mobile
asked by:
5 pts.

Pocket PC not able to send email with ActiveSync and Exchange 2007
We have installed Exchange 2007 on new server. Having a problem with a Pocket PC running Windows Mobile 6.0 Pro not able to send out email after moving it’s mailbox over from Exchange 2003. Emails that are sent out are somehow getting stuck in the Draft folder on the Exchange 2007 box. I have been [...]

Answer Question   |  September 6, 2008  9:09 AM
ActiveSync, Exchange 2007, Mobile email, Pocket PC, Windows Mobile
asked by:
5 pts.

Exchange 2003 only allows 2 iphone connections
I have Exchange 2003 – Server 2003 SBS and am able to sync email with 2 iphones however it will not sync additional phones although it does authenticate the accounts. In the event viewer it get the error message: Source: ServerActiveSync Event ID: 3005 Unexpected exchange mailbox server error: Server……HTTP status code: 409. Verify that [...]

Answer Question   |  November 25, 2008  2:08 PM
ActiveSync, Event ID 3005, Exchange 2003, iPhone, SBS, SBS 2003, Windows Server 2003
asked by:
15 pts.

ActiveSync prompted even though I have Windows Mobile Device Center for Vista
On my Samsung SCH-i760 pda phone, I keep getting prompted with an ActiveSync screen asking for user ID and password, even though I now have Vista on my pc which uses Windows Mobile Device Center instead of ActiveSync. Everything was working fine before with Windows Mobie Device Center, but all of a sudden this started [...]

Answer Question   |  August 25, 2008  3:59 PM
ActiveSync, Exchange user settings, Windows Mobile Device Center
asked by:
5 pts.