IT Answers » 5.1.1 Error http://itknowledgeexchange.techtarget.com/itanswers Sat, 18 May 2013 12:12:40 +0000 en-US hourly 1 5.1.1 e-mail account does not exist at the organization http://itknowledgeexchange.techtarget.com/itanswers/511-e-mail-account-does-not-exist-at-the-organization/ http://itknowledgeexchange.techtarget.com/itanswers/511-e-mail-account-does-not-exist-at-the-organization/#comments Fri, 07 May 2010 19:45:33 +0000 GryphTech Hope you will be able to assist me on the following – Apparently we were hosting “domain.com” in our AD alongside our primary domain – Gryphtech.com Now that they have deleted the domain from the AD – they are unable to send email to anyone at “domain.com” Whenever an email is sent to a user@domain.com – the sender receives the following NDR – Your message did not reach some or all of the intended recipients. Subject: -Technical Test – Sent: 5/7/2010 2:35 PM The following recipient(s) cannot be reached: robert@maximum60.com on 5/7/2010 2:35 PM The e-mail account does not exist at the organization this message was sent to. Check the e-mail address, or contact the recipient directly to find out the correct address. [gtmail01.gryphtech.com][/gtmail01.gryphtech.com]I have ran “NTDSUtil.” and I am seeing only one domain in the list – Can you advise me on what other steps can be taken. We suspect the AD still have stale records for this domain – but I am unable to confirm.

]]> http://itknowledgeexchange.techtarget.com/itanswers/511-e-mail-account-does-not-exist-at-the-organization/feed/ 0 Exchange relays to the SMTP server but the TO field in the email can’t be resolved by the SMTP serve http://itknowledgeexchange.techtarget.com/itanswers/exchange-relays-to-the-smtp-server-but-the-to-field-in-the-email-cant-be-resolved-by-the-smtp-serve/ http://itknowledgeexchange.techtarget.com/itanswers/exchange-relays-to-the-smtp-server-but-the-to-field-in-the-email-cant-be-resolved-by-the-smtp-serve/#comments Tue, 18 Nov 2008 15:25:19 +0000 ITKE I have Eroom running IIS smtp server in order for the app to receive mail. The problems seem to be:
1. Exchange relays to the SMTP server but the TO field in the email can’t be resolved by the SMTP server because it will say From: Bob smith rather than Bsmith@maindomain.com 2. Outlook will put single quotes around the SMTP server’s domain email address which will return a 5.1.1 error. It will be looking for ‘it.test@eserver.domain.com’
I found both of these by experimenting with the inetpub/drop folder on the Eserver. If I have just both the straight email addresses the mail will be delivered. Change one and it goes to BadMail. Is there a way for Exchange to relay it to the internal SMTP server with the To and From’s just being email addresses?

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