Comments on: System reboots with ‘Serious Error’ http://itknowledgeexchange.techtarget.com/itanswers/system-reboots-with-serious-error/ Thu, 23 May 2013 20:47:04 +0000 hourly 1 By: abushahd http://itknowledgeexchange.techtarget.com/itanswers/system-reboots-with-serious-error/#comment-66036 abushahd Fri, 24 Jul 2009 15:53:49 +0000 #comment-66036 check please the following :

http://www.eventid.net

]]> By: lordhowe http://itknowledgeexchange.techtarget.com/itanswers/system-reboots-with-serious-error/#comment-65897 lordhowe Wed, 22 Jul 2009 13:36:39 +0000 #comment-65897 Thanks for the replies. So far, I’ve run some detailed hardware and memory stress tests. All passed without an issue, so it’s not hardware related. It’s definitelty not malware.

ITguySFI, your answer seems to be most relevant so far.

]]> By: itguysfi http://itknowledgeexchange.techtarget.com/itanswers/system-reboots-with-serious-error/#comment-65853 itguysfi Tue, 21 Jul 2009 16:09:48 +0000 #comment-65853 Although the symptoms do seem very hardware related, I would take a closer look at the dump you got and you will notice that the faulting process is something to do with BiZ talk server. That being the case, I assume the user has a connection to that server at some time or other. I would be looking in that direction. As for hardware, I would be suspicious of the power supply. I have had this type of issue before and new power supply resolved it.

These answers came from a quick Google on the process name shown in the dump. PROCESS_NAME: BTSNTSvc.exe. From the dump it looks like a command or something passed from the server was not understandable to the pc.

]]> By: aerendyl http://itknowledgeexchange.techtarget.com/itanswers/system-reboots-with-serious-error/#comment-65766 aerendyl Sun, 19 Jul 2009 19:29:37 +0000 #comment-65766 To test RAM i recommend to use memtest:
http://hcidesign.com/memtest/

]]> By: kevinbeaver http://itknowledgeexchange.techtarget.com/itanswers/system-reboots-with-serious-error/#comment-65753 kevinbeaver Sat, 18 Jul 2009 23:59:36 +0000 #comment-65753 This sounds like a hardware or malware problem. Try changing the memory chips out and make sure it’s free of malware. Check out this malware removal handbook I wrote that can help you on this path. Best of luck!

]]> By: mshen http://itknowledgeexchange.techtarget.com/itanswers/system-reboots-with-serious-error/#comment-65731 mshen Fri, 17 Jul 2009 23:50:52 +0000 #comment-65731 Check for hardware problems. Run a RAM test and motherboard diagnostics.

]]> By: schmidtw http://itknowledgeexchange.techtarget.com/itanswers/system-reboots-with-serious-error/#comment-65700 schmidtw Fri, 17 Jul 2009 15:43:25 +0000 #comment-65700 Check the Event Viewer for some more information.

Right click ‘My Computer’, select ‘Manage’.

Hope this helps!

-Schmidtw

]]> By: kelvinsw http://itknowledgeexchange.techtarget.com/itanswers/system-reboots-with-serious-error/#comment-65668 kelvinsw Fri, 17 Jul 2009 07:32:28 +0000 #comment-65668 When this problem started? Any new application/hardware being installed? Any Windows Updates?
Check RAM…Free Windows Memory Diagnostic can download from…
http://oca.microsoft.com/en/windiag.asp

Check inside the case, is CPU fan too dirty? overheat CPU cos all kind of strange error message too.

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