System is now configured for Iphone but Webmail has stopped working?

5 pts.
Tags:
ActiveSync
Exchange ActiveSync
iPhone
iPhone Exchange
SBS 2003
Small Business Server 2003
This may seem like a silly question but We recently got our system configured by our IT provider so we can have Iphone access to our SBS 2003, However since this was done the webmail has stopped working on our laptops and we are having to do a remote log in to the server to check e-mail from our laptops. (previous to this we could retrieve e-mail with out loging in to the server)

We have asked them to fix it but as yet they have not been able to?



Software/Hardware used:
SBS 2003, Microsoft Exchange, Iphone, Exchange ActiveSync.
ASKED: February 15, 2011  3:26 AM
UPDATED: February 15, 2011  1:54 PM

Answer Wiki

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SBS 2003 includes active sync support by default, I think anyways. It sounds like you are using OWA. You would typically access that by going to “http://yourcompany.com/exchange”. If that quit working after they were working on it, then there is most likely an issue with the virtual directories. Here is a good article on how to reset them:
<a href=”http://http://support.microsoft.com/kb/883380″>http://support.microsoft.com/kb/883380</a>

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  • Subhendu Sen
    If u can access OWA from LAN, then it's probably not a problem on SBS server. If it is an IIS permissions issue, you may get that sort of error from the outside. If so, that means that 443 traffic is properly being passed to ur SBS server. If it doesn't work, then general problem may arise on SSL/443 on ur firewall not being directed to the server. If u are also having issues with inbound mail, it may be an issue with ur DNS. Check ur A-records and make sure they point to public IP. @Ingram87, the Link u referred, is not working properly, please check the link before u provide !
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