First off make sure you have with SP1 & Hotfix 319699. installed.
-Before installing this hotfix, Service Pack 1 must be installed. Service Pack 1 can be obtained here: http://support.veritas.com/docs/317392
Here is the file for the hotfix availble in 32bit and 64 bit versions
For 32bit Media Servers: http://support.veritas.com/docs/319932
For x64bit Media Servers: http://support.veritas.com/docs/319939