Symantec Backup Exec 12.5 – not backing up all mailboxes

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Backup Exec 12.5
Exchange 2007 administration
Exchange 2007 backup
Microsoft Exchange 2007
Running Backup Exec 12.5 on Exchange 2007 with individual restore enabled for mailboxes - but not all mailboxes are getting backed up. Any suggestions or has anyone run into similar issue? Thank you. Moderator Note: This is a submitted question

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First off make sure you have with SP1 & Hotfix 319699. installed.

-Before installing this hotfix, Service Pack 1 must be installed. Service Pack 1 can be obtained here: http://support.veritas.com/docs/317392

Here is the file for the hotfix availble in 32bit and 64 bit versions

For 32bit Media Servers: http://support.veritas.com/docs/319932
For x64bit Media Servers: http://support.veritas.com/docs/319939

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