Switches and routers needed for Call Center?

Tags:
Call Centers
Routers
Switches
Hello, I am putting together a Call Centre for a non-profit organization. I will be running 10 workstations and 10 VOIP phones. I have acquired 10 CP7960’s. What switches and routers do I need to put this call centre together and run the phones with power over Ethernet? Thank you.

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This is a pretty small implementation. You can likely get by with a Cisco 1800 Series gateway for VOIP, a 3750 POE 48 port switch. You will need some type of Callmanager solution to be able to route calls. Take a look at my <a href=”http://itknowledgeexchange.techtarget.com/it-trenches/voip-ipt-qos-cos-on-and-on-oh-my/”>blog entry</a> for other requirements for implementing VOIP.

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  • Schmidtw
    Almost every business that is involved with routers and various other networking equiptment has VoIP solutions. Visitng their site should give you an idea for some pairing options. And do, read Labnuke99's blog as it is quite helpful! -Schmidtw
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